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“Good for our purposes” 4 of 5 stars
Review of Hampton Inn Louisville Airport

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Hampton Inn Louisville Airport
2.5 of 5 Hotel   |   800 Phillips Lane, Louisville, KY 40209-1330 (Fairgrounds)   |  
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Ranked #17 of 95 hotels in Louisville
1 review
“Good for our purposes”
4 of 5 stars Reviewed March 24, 2014

We almost always stay with Hampton inn as they are safe clean and reliable is most all situations. We stayed this time just for the Park Sleep Fly service which is great when you have early flights and are from out of town. Room was clean quiet and convenient to the airport. I have stayed in nicer Hampton Inns but this was good for a place to sleep.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark K, General Manager at Hampton Inn Louisville Airport, responded to this review, March 27, 2014
Thank you for staying at Hampton Inn Louisville Airport and for taking the time to share your feedback on TripAdvisor. We are glad you had a good overall experience and that you enjoy using the convenience of the park, stay and fly program. It is definitely nice not to pay for parking at the airport as well as getting to the airport for that early morning flight! We hope you had a good trip. Please do come back again.
Sincerely,
Mark
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143 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
NASHVILLE
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 19, 2014

I had a terrible night's sleep here (room next to elevator and a large church group that gathered outside my room) I mentioned it to the front desk at check-out, and they comped my room! I would have been satisfied with far less. Hint: do not accept a room across from the elevator.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark K, General Manager at Hampton Inn Louisville Airport, responded to this review, March 21, 2014
Thank you for staying at Hampton Inn Louisville Airport and for taking the time to share your feedback on TripAdvisor. We are glad you had a great stay overall. I am sorry about the group noise you encountered by the elevator. I am glad we had the opportunity to make it right with our 100% Hampton Guarantee! We have already reviewed your feedback with our entire staff and we will focus on strategically blocking our groups separate from the non group rooms. Thanks again and please come back soon.
Sincerely,
Mark
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Winona Lake, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 19, 2014

The hotel staff was very helpful staff. We called while on the road, during spring break. Hotel was nearly full but they found a room for us. Hotel is in good location off the highway. Clean and comfortable rooms. Good continental breakfast, complimentary. Just an all round great place to stay!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark K, General Manager at Hampton Inn Louisville Airport, responded to this review, March 21, 2014
Thank you for staying at the Hampton Inn Louisville Airport and for taking the time to share your positive feedback on TripAdvisor. We are glad you enjoyed our location, the breakfast and our staff service! Please keep coming back!
Sincerely,
Mark
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Westerville, Oman
1 review
4 of 5 stars Reviewed March 13, 2014

Over priced hotel. Other hotels in the area weren't nearly as expensive as this one. I guess when you know that there will be a lot of people in town, and they are in need of a place to stay, you charge whatever you like!

  • Stayed March 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark K, General Manager at Hampton Inn Louisville Airport, responded to this review, March 17, 2014
Thank you for staying at the Hampton Inn Louisville Airport and for taking the time to share your feedback on TripAdvisor. I am sorry you found our property to be expensive. We try to price ourselves to be competitive with the properties in our vicinity. We do offer a complimentary hot breakfast daily as well which helps add value. Please do come back again. Thank you again.
Sincerely,
Mark
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McCordsville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

Everything was first class and very clean. I called the staff ahead of time to see if I could check in early and they said room was available and to come right over. Staff was great and willing to help out with extra bags, toothbrush and directions. Breakfast was outstanding and when the 2% milk was out, I asked the lady working and she replaced right away and even offered my table the 2% milk first.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark K, General Manager at Hampton Inn Louisville Airport, responded to this review, February 27, 2014
Thank you for staying at Hampton Inn Louisville Airport and for taking the time to share your positive feedback on TripAdvisor. We are glad you had a great stay during your time in Louisville. I am glad we could get you checked in early and that you enjoyed the amenties as well as the breakfast. Please come back soon. Thanks again.
Sincerely,
Mark K
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A TripAdvisor Member
4 of 5 stars Reviewed February 10, 2014

This hotel is a nice hotel for anyone needing a good stay. The rooms are nice and breakfast was tasty. We were allowed to park our vehicle for the week while on our travel. This was an awesome service!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark K, General Manager at Hampton Inn Louisville Airport, responded to this review, February 11, 2014
Thank you for choosing to stay at the Hampton Inn Louisville Airport and for sharing your feedback on TripAdvisor. We are glad you enjoyed your stay and you found our rooms to be nice and the breakfast tasty! We are glad you could take advantage of the stay, park and fly option. It is definitely convenient to park your car at the hotel and use our shuttle service to drop you off at the airport and pick you up upon your return. This saves a good amount of time and money. Please come back soon. Thanks again.
Sincerely,
Mark K
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed February 2, 2014

I have stayed at this location a couple of times. The hotel staff have always been very helpful with anything I wanted. The housekeeping staff have always respected the tag on the door and left me a goody bag of clean towels, soap, and shampoo even though I didn't need them (always looking out for ya). There are some small things I have against them but staying at this place has always been pleasant.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark K, General Manager at Hampton Inn Louisville Airport, responded to this review, February 5, 2014
Thank you for staying at Hampton Inn Louisville Airport and for taking the time to share your positive feedback on TripAdvisor. We are glad you had a good experience at our hotel and that the hotel staff has taken great care of you. Please feel free to reach out to me at the property if we can do anything to improve. Our goal is 100% satisfaction and there is no better way to learn how to improve than from our valued guests. Thank you again.
Mark K
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Louisville Airport

Address: 800 Phillips Lane, Louisville, KY 40209-1330
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Louisville
#14 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Louisville Airport 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Louisville Airport Hotel Louisville
Louisville Hampton Inn

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