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“Adequate” 3 of 5 stars
Review of Quality Inn & Suites University/Airport

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Quality Inn & Suites University/Airport
2.0 of 5 Hotel   |   311 E Gaulbert Ave, Louisville, KY 40208 (Old Louisville)   |  
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Ranked #67 of 95 Hotels in Louisville
Golconda, Illinois
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Adequate”
3 of 5 stars Reviewed July 24, 2014

Comfortable bed, A/C unit worked, clean, nice kitchenette if your planning a long stay, a bit worn...you won't be tripping over staff. Centrally located, near sites and university. When you exit the interstate southbound, be ready for a quick right turn into the parking lot. The entrance is on the exit ramp.

Stayed July 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, August 21, 2014
Thanks for staying with us and taking the time to leave your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 reviews from our community

Traveler rating
    7
    19
    15
    17
    13
See reviews for
13
14
5
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Greenback, Tennessee
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 18, 2014

Our room was nice... full kitchen, a desk & a table & even a jacuzzi. Water pressure was good. They need to update the hair dryers. The Internet was sketchy. I had to sit in the lobby to finish some work but we were pretty happy.
But don't look for the desk clerk to check out at 6:30. He's still setting up breakfast, which wasn't worth the ride up on the elevator. Tea tasted like burned coffee & so did the coffee, donuts were frozen, oranges were a green-brown color & the only thing in the warmer was biscuits. But it was a very nice breakfast room.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, July 21, 2014
Thanks for your review of our property, well try our best to make improvements where needed.
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Las Vegas
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed July 8, 2014

We stayed the night atbthe Qualityn Inn the night before our campus tour of University of Lousville.The hotel us about a mile or so far the north entrance. The room was large, a musty smell and the wifi was super slow. The hotel was run down, doors stuck so had to push to get he doors to close. The shower rod was rusted and the room was outdated. I got what I paid for there is a free breakfast which was pretty good.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, July 10, 2014
Thanks for your stay with us,Im not entirely sure you reviewing the right property though as we are only about 4 blocks from the north entrance of the University of Louisville and renovations have been made within the past year.
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Gate City, Virginia
Top Contributor
83 reviews 83 reviews
12 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 30, 2014

The entrance to the hotel is not quite finished, There is a big sign on the desk stating there are to be no parties of any kind. Neither snack machine worked. The interior of the room was nice but you could hear the people taking in the next room and they were just speaking in a normal tone of voice. The breakfast food was not bad but the coffee was weak. We did not hear any noise from the airport and that was a good thing. With a few improvements this would have been worth the money

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, July 3, 2014
Thanks for taking the time to leave your review of our property on Tripadivsor. We value your opinion and will do our best to improve on some of the problems you have stated. We hope you decide to return again in the future and I promise you will see improvements.
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Rural NY
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 30, 2014

from the time we checked in we felt welcome. Our desk clerk was energetic and friendly with suggestions of dining spots. Our room was clean, neat and ready for us. The pool looked inviting but as is the rule in most courtyard pools, the chlorine smell was evident. There were plenty of fluffy towels and the water pressure was jet spray quality! The suite had TWO BATHROOMS! Yea! Breakfast was very good and Charlotte went out of her way to make sure supplies were adequate. Checking out our clerk even split our bill and charged 5 different cards. Truly outstanding service!

Room Tip: Our room was by an outside entrance so one evening was a bit noisy with teens coming and going. Only...
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  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, May 2, 2014
Thank you for taking the time to review our property on Tripadvisor, we appreciate your comments and hope you decide to stay with us again when in Louisville.
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Cherokee, Iowa
1 review
4 of 5 stars Reviewed March 15, 2014

We checked in to very friendly,accommodating clerk. Noticed right away everything was very clean and being kept that way. Had a slight problem with frayed carpet in our room but was assured it was being taken care of with on going updates. Very nice breakfast upstairs,friendly help when needed.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, March 17, 2014
Thank you for taking the time to leave a review on tripadvisor. We greatly appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Effingham, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

Nice, clean hotel close to downtown without downtown prices. Breakfast was good and attendant taking care of it was very attentive and clean. An employee offers a shuttle service and that was AWESOME. Took us to KFC yum center, and picked us up after a phone call. Soooo nice to have shuttle vs. a taxi service going to 4th Street bars.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, Director of Sales at Quality Inn & Suites University/Airport, responded to this review, March 11, 2014
Thank You Lisa for taking the time to leave a review on tripadvisor. I appreciate you utilizing my private shuttle service as well as it really was my pleasure seeing everyone coming into town and having a good time. We hope that you return again if in Louisville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites University/Airport

Address: 311 E Gaulbert Ave, Louisville, KY 40208
Phone Number:
Location: United States > Kentucky > Louisville > Old Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #67 of 95 Hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites University/Airport 2*
Number of rooms: 87
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Also Known As:
Quality Inn And Suites University/Airport
Quality Inn & Suites University/Airport Hotel Louisville
Quality Inn University Airport
Quality Inn Louisville
Louisville Quality Inn

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