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“WORST EXPERIENCE EVER!” 1 of 5 stars
Review of Ramada Louisville North

Ramada Louisville North
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Ramada Louisville North
2.5 of 5 Hotel   |   1041 Zorn Avenue, I-71 Exit #2 & Zorn Avenue, Louisville, KY 40207 (East Louisville)   |  
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Ranked #58 of 98 Hotels in Louisville
Bardstown, Kentucky
1 review
“WORST EXPERIENCE EVER!”
1 of 5 stars Reviewed December 26, 2013

Booked this hotel through expedia.com, and between the hotel and expedia they changed the dates of the reservation. Then after getting them to agree to switch the dates they told me that we would have to pay extra to stay. So we paid the extra with hopes that we wouldn't have anymore problems, get to the room and there are two beds (in which we reserved a room with ONE) , the toilet had a crack in it and was dirty, the paint was coming off the walls in the bathroom. The room was dirty...nasty. The staff was very unfriendly and unwilling to want to make things any better for us. I WILL NEVER EVER GO BACK TO A RAMADA AGAIN, AND NO I WILL NOT RECOMMEND THIS TO A FRIEND.

Room Tip: I have nothing good to say about this hotel, my only tip would be not to stay here.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this review, August 1, 2014
Dear Jen
I apologize that your experience was anything less than satisfying. Our goal is to not only
meet the needs of each and every guest we serve, but to exceed your expectations to make our stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

Sincerely
Naresh Krishnani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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367 reviews from our community

Traveler rating
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    88
    39
    48
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Buckeye Lake
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 4, 2013

This is a very nice hotel , and the staff is fantastic. I did have trouble with my online reservation , for some reason it did not go threw online. The beds are very nice , rooms cleaner than most. There's a great Mexican restaurant on site and Bar. Out door pool is seasonal looks very large. The keys always work and there was no problem. Washer dryer on site , and the do have smoking rooms. Across the street from a famous water tower. Ask for room with a view it is really nice to look at. Recommend second floor for best view.

Room Tip: Ask for room with Water Tower view
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this review, August 1, 2014
Thank you Guest!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely
Naresh Krishnani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary
1 review
4 of 5 stars Reviewed November 30, 2013

Everything in the room was nice. My only complaint was at breakfast. Both of the coffee pots had lukewarm coffee and the hot water carafe was not that hot either. There was a good variety of food thought.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this review, August 1, 2014
Thank you Lerry!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely
Naresh Krishnani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 29, 2013

The location of this hotel is perfect. Have stayed here many times and never had a problem with the room or hotel staff. Staff is prompt and courteous. Room is always clean.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this review, August 1, 2014
Thank you Jill!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely
Naresh Krishnani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montpelier, Vermont
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 29, 2013

A very nice hotel. Clean and comfortable. Dog-friendly. Decent restaurant on site. I would stay here again. We were doing a road trip, and we looked for more dog-friendly Ramada Inns after this stay but unfortunately there weren’t any on our route.

Stayed November 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this review, August 1, 2014
Thank you Linda!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely
Naresh Krishnani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 29, 2013

I'll keep this short. I stayed there one night and found the hotel to be better than expected at a very reasonable price, around 76.00 incl. taxes. I'll give the king size bed a B+ and the shower an A which tells me a lot about a place. Very clean with adequate breakfast items and a restaurant and bar open til 10pm or so. The only minor complaint is it was a little noisy outside the door in the morning as we were in the courtyard area. If the heater/ac unit could have been set for continuous fan I wouldn't have heard a thing. I would/will stay again.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LouisvilleRamadaGM, General Manager at Ramada Louisville North, responded to this review, August 1, 2014
Thank you Mark!! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Sincerely
Naresh Krishnani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Louisville North

Address: 1041 Zorn Avenue, I-71 Exit #2 & Zorn Avenue, Louisville, KY 40207
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 98 Hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Louisville North 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Ramada Downtown North Hotel Louisville
Ramada Hotel Louisville
Ramada Louisville
Ramada Hotel Downtown North
Louisville Ramada

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