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“Public places/private spaces” 4 of 5 stars
Review of Seelbach Hilton

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Seelbach Hilton
4.0 of 5 Hotel   |   500 Fourth Avenue, Louisville, KY 40202-2518   |  
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Ranked #32 of 98 Hotels in Louisville
Philadelphia, Pennsylvania
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
47 helpful votes 47 helpful votes
“Public places/private spaces”
4 of 5 stars Reviewed June 17, 2014

My wife, daughter and I stayed at the Seelbach Easter weekend in conjunction with a relatives wedding and wedding reception which both took place at the hotel. As a wedding venue, the Seelbach is quit spectacular. The ceremony was held upstairs in a beautiful well appointed hall that was simply but well decorated. Large windows afforded guests spectacular views of downtown Louisville. A cocktail hour followed in an adjoining room. Their were a wide variety of refreshments available and the young staff provided top notch service. A dinner and dancing followed in the downstairs ballroom. It was a fascinating room with interesting arches and tiling. The dinner was probably one of the best I have had at a large scale hotel reception. The salmon, filet and fresh asparagus were all perfectly prepared. Again, the hotel staff shined. Excellent waiters and bartenders.

The hotel is centrally located and major attractions are within easy walking distance. Fourth Street is closed off nearby with numerous chain restaurants lining the street and sidewalks.

The hotel lobby is spectacularly ornate and has a Starbucks off to the side. There is a bar to the side of the lobby with typical hotel prices.

The rooms fall a bit behind the rest of the hotel experience. The rooms are small the bathroom is small the bureaus are small and our window view was a brick wall. We requested a room cleaning at a time which we could coordinate with our getting prepared for the wedding but that did not occur despite several hours notice. Overall, the rooms were well kept and clean but nothing to write home about. We were charged 20 dollars extra per night for an allergen room. Other than a loudly running air purifier which we unplugged so we could sleep, not sure exactly what we got for the $20 surcharge.

The public areas of the hotel including the lobby and wedding celebration locations were pretty impressive. The rooms? Eh, not so much. Worth a stay? Yes. But don't plan on staying in your room when better sites beckon.

  • Stayed April 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter D, Guest Relations Manager at Seelbach Hilton, responded to this review, June 19, 2014
Thank you for your detailed response. We are thrilled that you had a great experience in our banquet and public space facilities in conjunction with the wedding. We love hosting such special occasions and helping make lasting family memories. I will certainly communicate your, "top notch" compliments to our banquet department. They will be thrilled with the review.

I am sorry to hear that we did not hit the same high marks in your guest room. There is certainly no excuse for failing to execute the room cleaning you requested. I am also disappointed the Pure Room did not meet the value you expected. The Pure Rooms are designed to help you get better sleep. It seemed to do the opposite and I certainly apologize.

We certainly look forward to a return visit in the future, whether family is getting married or not! It would be our pleasure to better serve your guest room needs. Thank you for staying with us! We will see you next time!

Yours in Hospitality,

Peter D
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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779 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
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English first
Louisville,Ky
1 review
5 of 5 stars Reviewed June 16, 2014

This hotel has an international reputation for history,location,and service. The food is outstanding,the staff is friendly and understand what hospitality is all about. While this is a star in the Hilton Chain,it has the feeling of a boutique hotel.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Mill, South Carolina
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

The hotel is beautiful and has so much history; this was the greatest part to me. It is what you would expect of a hotel of its age in general but it has certainly been updated. I stayed here on a business trip and i must say that the hotel certainly caters and takes care of its guests. Do note wifi is not free and there is no complementary breakfast. These were both negatives for me. However, there are perks from concierge available on the seventh floor if you have access. It is in a great location to very close entertainment and food options.

Room Tip: One negative about this is that one evening I could hear very loud music coming from a performer wit...
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 11, 2014

Beautiful hotel with lots of history and art, but rooms very small, and noise from hallways was mildly disturbing. Great location - It's right on 4th street in walking distance to anywhere but with bars open till 4:00 a.m. lots of late night doors banging and hallway talking especially over the weekend. Convenient to 4th street clubs and restaurants and most downtown activities but no pool or spa, and not smoker friendly. Food served at meetings was great and very friendly staff.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

Wonderful hotel in a great location! Great food, great service, WONDERFUL location....lots of things to do within walking distance (Fourth street live is next door). Foot in the hotel is great, room service food is a good value and great food, deliverd by wonderful staff.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Top Contributor
147 reviews 147 reviews
25 hotel reviews
Reviews in 42 cities Reviews in 42 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed June 10, 2014

My wife and I stayed here last weekend for a show in Louisville and we had mixed feelings about the Seelbach. Clearly it is in the class of a "Grand old hotel", and the lobby and hallways appeared up-to-date and reflected that class.

Positives:

- Room (King Deluxe) was very large and clean
- Bed was very comfortable
- Staff was friendly

Negatives

- Bathroom was very small and not well-updated
- Old doors (which are beautiful) didn't block much sound from hallway
- Executive lounge was underwhelming - poor service and much too small
- Tip jar in executive lounge seemed out of place

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Vernon, United States
1 review
5 of 5 stars Reviewed June 9, 2014

I stayed at the Seelbach while in town on business June 2-5, 2014. The staff was friendly and extremely accomodating. My room was clean, quiet and comfortable! The Seelbach has several dining options on site and is near many tasty restaurants in the downtown area. I will definitely choose the Hilton Seelbach again when staying in Downtown Louisville.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seelbach Hilton

Address: 500 Fourth Avenue, Louisville, KY 40202-2518
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Luxury Hotel in Louisville
#19 Romantic Hotel in Louisville
#24 Business Hotel in Louisville
#24 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Seelbach Hilton 4*
Number of rooms: 321
Official Description (provided by the hotel):
Historic Downtown Hotel with Old World Charm and modern amenities - Home of The Oakroom, Kentucky's only 5 Diamond restaurant. ... more   less 
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Also Known As:
Seelbach Hilton Hotel Louisville
Hilton Hotel Louisville
Louisville Seelbach Hotel
Seelbach Hilton Louisville Hotel
Hilton Louisville

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