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“That southern kind of hospitality” 4 of 5 stars
Review of The Brown Hotel

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The Brown Hotel
4.0 of 5 Hotel   |   335 W Broadway, Louisville, KY 40202 (Formerly The Camberley Brown Hotel) (Central Business District)   |  
Hotel website
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Hotel amenities
Ranked #5 of 95 Hotels in Louisville
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“That southern kind of hospitality”
4 of 5 stars Reviewed March 24, 2014

The largest hotel room I've ever stayed in! I definitely recommend The Brown if you're looking for something special with more of a local feel; for us it was a decision between The Brown and 21c, but as out-of-towners, I think we made the right decision.
Beautiful interiors, great service, fantastic room, plenty of bourbon options and, finally, a bartender that can make a superb Old Fashioned. Couldn't have asked for much more.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at The Brown Hotel, responded to this review, April 8, 2014
Dear Guest,
Pleased to see that you chose us over the competition in town.
We are very proud of our lobby bartender staff, who are well versed in everything about Kentucky’s native spirit and can recommend from any of our 50+ bourbon selections.
Look forward to having you back with us.
Regards,
Brad Walker
Vice President and General Manager
bwalker@brownhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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825 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Radcliff
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 23, 2014

I love this Hotel. I am here for a wedding. I enjoyed my stay, this is my second time spending the weekend at The Brown a Hotel. Entire room is spacious. It was six ladies getting ready in my room at one time & it worked.
My best Friend got married in the Crystal ballroom & reception was on the entire 16th floor; both was nice, Debbie from the brown is awesome. All hotel staff has been the absolute Best an accommodating.

Now! I will see this, I ordered the Classic breakfast it was not good bacon was burnt, eggs was juicy ( lol), toast was burnt for $25. Also, my plumbing is suspect, it seems to be a disaster waiting to happen. I'm very careful not to use too much of anything that would cause a mess. Lastly, the cleaning staff overlooked clean my room, but It was restocked late last night with no problem.

This is a very old Hotel, yet, very well kept. You will see dated places but it's still a pretty perfect place to stay. I was in room 920, overall I'm very satisfied.

Room Tip: Room 920, you can here hallway & room to room conversation, however, the class of people use pro...
See more room tips
  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 20, 2014

Recently stayed 2 nights so I could be downtown for a couple of events and it turned into the perfect weekend getaway. The upgraded room was spacious, had lots of windows and the beds were heaven. Every member of the staff I encountered had a smile and wanted to make sure I had the best stay possible. Will be back!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brownsfan82
Top Contributor
57 reviews 57 reviews
27 hotel reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 16, 2014

I just can't pull myself to giving this hotel a five rating. The staff is courtesy and friendly, the beds are okay and the layout of the room is nice and large. However, parking costs 24 dollars a night...with tax..lol why with tax? Another issue is that even though the rooms have that antique look..everything is made in China and not very eclectic. For what I paid it was a fair price, but I wouldn't pay much more. No pool, but it's okay...we didn't expect one. Some rooms have noise reduction window covers and some do not..so check before you stay, because the noise from the street could keep an individual up all night.

Stayed March 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at The Brown Hotel, responded to this review, March 24, 2014
Dear guest,
Thank you for taking the time to write and for the favorable comments on our staff courtesy. Our pillow top bed mattresses are all brand new, so hopefully you slept well.
Parking is a bit of a costly endeavor downtown, though we keep our rates below most of our competition. Unfortunately, those tax collectors want their share.
Please let me know when your travels next bring you our way…and I’ll personally block a room for you with eclectic furnishings.
Hope to see you back soon.
Regards,
Brad Walker
Vice President and General Manager
bwalker@brownhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Independence, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014 via mobile

Wonderful from start to finish. We will be back. This gem is walking distance to the Yum Center/Fourth St Live. The decor is amazing. Everyone was pleasant and helpful. Parking is simple enough. Our room was clean... loved the bathroom. We just really enjoyed our stay.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at The Brown Hotel, responded to this review, March 18, 2014
Dear Kimberly,
Appreciate the nice thoughts. Always great to hear “perfect.”
Thank you for mentioning our good location downtown, central to many of the attractions.
Please allow me to handle your next reservation and a chance to welcome you back to the Brown.
Regards,
Brad Walker
Vice President and General Manager
bwalker@brownhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 6, 2014

Stayed here just 1 night. While I am aware this this is an older "historic" hotel that is no excuse for peeling paint, stained curtains and worn out looking furniture that would look more at home at Goodwill. (If they would accept it.) Even though I stayed on the club level, and paid a premium for it, the bathroom was tiny and dated, the walls way too thin and some of my fellow guests looked as though they might have been more at home at Motel 6. Wait-that's too hard on people who stay at Motel 6. This despite the stuck up young man at the front deck treating me as though I wasn't good enough to stay there. I did have a room service breakfast which was pretty good (if not cheap) and left as quickly as possible.

  • Stayed January 2014, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

We like the elegance of the hotel and the staff's concern for getting the details just right--from magazines about Bourbon, Louisville, and Kentucky attractions to high quality soaps and other toiletries. The cleaning staff does a great job and respectfully honors "Do Not Disturb" signs. The service at check-in and check-out is flawless: friendly, efficient, and helpful. We like the beauty of the hotel as well as the nice rooms and free Wi-Fi. This is one of our two favorite hotels in Louisville.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad W, General Manager at The Brown Hotel, responded to this review, March 18, 2014
Dear Guest,
Thank you for the detailed thoughts.
Pleased to read we are one of your top two. Please allow me to handle your next reservation, where I would like to hear what we need to do to move up to your clear #1 choice in the city.
Hope to have you back in the near future.
Regards,
Brad Walker
Vice President and General Manager
bwalker@brownhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Brown Hotel

Address: 335 W Broadway, Louisville, KY 40202 (Formerly The Camberley Brown Hotel)
Phone Number:
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 95 Hotels in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Brown Hotel 4*
Official Description (provided by the hotel):
Located at the corners of Fourth and Broadway in downtown Louisville, Kentucky, The Brown Hotel is one of Louisville's most treasured landmarks. Built in 1923 at a cost of $4 million by J. Graham Brown, the hotel was a magnet for many prominent guests and celebrities during the 1920s through the 1950s. In 1971, two years after the founder passed away, The Brown closed as a hotel and later reopened as the Board of Education building. ... more   less 
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