i have stayed at the Brown Hotel too many times to count. Because of this hotel, Louisville has come to feel like my home away from home. All aspects of service, the decor, and cuisine help travelers relax and enjoy the charm of this downtown hotel. Beds are comfy; the abundant pillows feel luxurious. The staff, in my experience, is consistently helpful and respectful. I always make a stop in the gift shop for unique items. I plan to stay at the Brown in my future travels to Louisville.