the first night the remote didn't work whe we reported it they said no one is here to fix it. The next morning we left a note for housekeeping to please fix the clogged toilet and change the sheets. When we got back later there was a note saying they didn't clean our room because the do not disturb sign was on the door. We knoe we took the sign off because we didn't have to remove it when we came back, it was on our table. When I went downstairs to ask about it I was told nobody is here to clean it now. So we had to pack up and move to another room so we could have a working toilet, which was clogged by the time we left the next morning. The showers were terrible too. No one was ever there to take care of the nedds of the guests is not a good way to get repeat customers.
- Also Known As:
- Best Western Envoy Inn And Suites
- Best Western Envoy Hotel Louisville
- Best Western Louisville
- Louisville Best Western
- Official Description (provided by the hotel):
- Stay at this Louisville, Kentucky hotel featuring recently renovated guest rooms and enjoy a host of convenient amenities at a great value while traveling. The Best Western Louisville East is conveniently located with easy access to key attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options.Area Attractions:Churchill Downs – 12 m KY Fair / Expo – 10 mKentucky Derby Museum – 12 m 4th Street Live – 11 mLouisville Slugger Museum – 12m Skyview Park – 2 mCaesars Riverboat Casino – 25m Oxmoor Mall – 4 mTom Sawyer State Park – 7 m St. Matthews Mall – 4 m ... more less
- Reservation Options:
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