Husband and stayed at this hotel over the weekend because it was very close to where my son is living in Louisville. Loved the room, the bed, etc. Ok, here's the former travel manager in me coming out. I can't believe a hotel of this size, in this location only has one person working the front desk. While the staff was efficient and pleasant, one person answering the phone for reservations, checking in guests and trying to respond to guest's requests, etc. is too much. At peak check in times, line would get 3-4 deep of people waiting to check in. Also, be forewarned, if you are planning to park at the hotel, the parking deck fills up around 9:00 pm. After riding around the block a few times, the security guard pointed us to a spot against a wall (not an official parking space) but it worked. I visited the breakfast room once and also noticed one person trying to keep up with the demand from the guests.
- Official Description (provided by the hotel):
- The Springhill Suites Louisville Downtown is just a short walk to the entertainment and dining options found at 4th Street Live and convenient to Churchill Downs, the Louisville Slugger Museum, and the city's waterfront. Guest rooms feature complimentary high-speed Internet Access, luxury bedding, a microwave, mini-fridge, and cable TV. The property also offers a complimentary new breakfast buffet, an indoor pool, and fitness room. ... more less
- Reservation Options:
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- Also Known As:
- Springhill Suites Louisville Downtown Hotel Louisville