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“Easily accessibly location, modern, clean, but cold room” 4 of 5 stars
Review of SpringHill Suites Louisville Downtown

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SpringHill Suites Louisville Downtown
3.0 of 5 Hotel   |   132 E Jefferson, Louisville, KY 40202 (Central Business District)   |  
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Ranked #39 of 98 Hotels in Louisville
Madison, Wisconsin
Top Contributor
126 reviews 126 reviews
24 hotel reviews
Reviews in 47 cities Reviews in 47 cities
63 helpful votes 63 helpful votes
“Easily accessibly location, modern, clean, but cold room”
4 of 5 stars Reviewed March 14, 2013

For a downtown location, you can't do much better. Easy on/easy off highway location, plus convenient ramp parking. I love the Euro-style bathroom division; toilet and a small sink behind one sliding door, the full sink and glass-enclosed shower stall in another. Works great if you have two people needing to get ready in the morning.

I was on the 8th floor in a corner room, so I was exposed to two exterior walls and I found my room to be cold. Even with the heater cranked to 74, it never warmed up enough for the heater to turn off. Clearly a bit drafty in the winter. Friends in other rooms that were more insulated didn't appear to have that issue.

Room Tip: Avoid corner rooms in the winter (I was in 801 or 802 with two exposed walls). Made for a drafty exp...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 reviews from our community

Traveler rating
    60
    81
    39
    7
    6
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65
45
7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • Portuguese first
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English first
Westerose, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 13, 2013

We spent 4 nights at this hotel. The hotel was booked solid for the weekend due to a concert at the nearby KFC Yum centre and we unfortunately only booked one room instead of 2. They managed to find us our second room with no notice. The rooms were exceptionally clean, spacious and well kept daily by the hardworking pleasant housekeeping staff. The only irritating aspect was the small single cup coffee maker. But to be forgiving, it was dampened by the well laid out breakfasts. One reviewer noted the fire trucks from a nearby station. It seemed that the sirens were turned off after 11pm. Never heard any after that hour for the 4 nights.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review, April 18, 2013
Thank you for writing a review on your recent stay at the SpringHill Suites Louisville Downtown. I am pleased our housekeeping team was able to make you comfortable for your extended visit with us. In addition to the in-room coffee service provided, we also serve coffee at the daily breakfast buffet and complimentary in the lobby during the morning. I hope we have the pleasure to welcome you back on your next visit to Louisville.
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Loveland, Ohio
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 28, 2013

We stayed for two nights in the Springhill Suites Louisville Downtown during a stay for a popular conference where most of Louisville is booked. I found the room on Priceline.com in an Express Deal for $119/night, where normally it would be $209, so I was pleasantly surprised that we even got that great of a deal, especially for a Marriott chain.

Our room was a double, and from the moment you stepped into the lobby, you could tell this had been recently remodeled, and there was a modern motif throughout. It was very clean, with a nice little area where you could purchase drinks, snacks, and necessities from the front desk, who were very friendly and helpful checking us in. The hallways were remarkably clean, as well as the elevator landings, and this was a nice touch.

As soon as we opened the door to the room, we knew it was modern, and the decorator had paid special attention to detail. From the back lit microwave/mini-fridge/wet bar area, to the desk work space with glass partition, nothing was overlooked. Each room has a pull-out couch with a chaise at the end, which is comfortable, considering it's a hotel pull-out sofa. The sleeping area has a flat panel television, and a wardrobe with drawers inside.

One of my favorite parts of the room was the separation of the bathroom. In one room is the toilet and small sink with a sliding pocket door, and the other room has the large walk-in shower and vanity with a sliding pocket door. Each of the pocket doors is translucent, but not see-through, so there is ample light and you don't feel that the room is as small as it truly is. Aside from that, the beds are comfortable, and the temperature is controlled by a thermostat instead of trying to adjust the wall unit.

The continental breakfast served daily and is FREE is AWESOME!! Items included for breakfast are: sausage, bacon, cheese omelettes, oatmeal, various waffle flavors and waffle irons, assorted cereals, toast, English muffins with toppings, as well as coffee, juice, milk, etc.. The eating area is clean and large so everyone has room to sit.

The swimming pool is awesome (indoor), and sizable. It is controlled, and during our stay, hotel employees stopped in every 20 minutes or so to monitor what was going on, which I appreciated. There is also a VERY nice, modern gym attached to the pool that was fabulous, although we didn't use it.

So, we definitely approve this hotel, and will stay there again if given the chance.

The only thing we found to watch out for was parking. It is $10/day, and sometimes there are not enough spaces. However, management was great about helping people find places nearby or providing valet for little to no charge.

Well done, Springhill Suites!!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review, March 2, 2013
Thank you for sharing such a detailed review of your experience at the SpringHill Suites Louisville. I am so pleased we were your host hotel during your visit. Our hotel is quite popular with convention travelers due to our close proximity to the Kentucky International Convention Center as well as the convenient location to restaurants and entertainment. I am happy to hear you enjoyed the room design and decor and were also able to take advantage of our complimentary breakfast buffet. We look forward to welcoming you back on your next visit to Louisville.
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2 reviews
5 of 5 stars Reviewed February 13, 2013 via mobile

I left this hotel with nothing but good things to say. Upon arrival we pulled up and it looks like every other hotel I have ever stayed at. I was however pleasantly surprised when I entered the lobby. There is a little mini mart area in the lobby where you can get drinks, food, toiletries, and even a beer if you chose. The room was great. It was very clean and the layout was perfect. There is a separate room that houses the toilet and a mini sink. An another little room that houses the shower and main sink, this is prefect if you have more than one person because one person can be getting dressed and not tying up the toilet or access to water. The decor seems to have been recently up graded and it shows very well. Room presents modern and hip. I would definitely stay again.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review, February 28, 2013
Thank you for sharing your experience at the SpringHill Suites Louisville Downtown by posting a review. I am pleased you enjoyed the room design and decor. The separate toilet and shower feature has been very popular with our guests. I hope we have the pleasure to welcome you back on your next visit to Louisville.
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Exeter, New Hampshire
Top Contributor
119 reviews 119 reviews
13 hotel reviews
Reviews in 55 cities Reviews in 55 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 5, 2013

Great location, close to all the downtown sites. The room was comfortable and clean, and the staff was friendly and helpful. The breakfast was better than most places I have stayed, but the coffee was terrible. The location near the highway makes the hotel easy to get to, but this made for a loud night, with the amount of fire trucks and police cars go to and fro. I was really impressed with the staff.

Room Tip: demand a room facing to the North to avoid the traffic noise.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review, February 28, 2013
Thank you for staying with us at the SpringHill Suites Louisville Downtown and also for taking the time to share your experience. We are always grateful for feedback from our guests. I am pleased our hotel mission of "clean and friendly" was evident during your stay. I regret the noise disturbances your experienced due to our urban environment. Appreciating how important a good cup of hot coffee is in the morning, we value your comments and will make sure we serve the quality standard expected by Marriott.
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Norfolk, Virginia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 1, 2013

Stayed here overnight for a Conference. Checkin was smooth, parking was in a garage attached to property and only $10/night.
Room was a nice size, bathroom was a bit small but did the job. Breakfast was free in the morning which is always a plus. If you need a room in downtown louisville this is a good place to stay. Also in walking distance to Convention Center and 4th street live entertainment area.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review, February 28, 2013
Thank you for sharing your comments regarding your recent visit to the SpringHill Suites Louisville Downtown. We host many convention travelers due to our close proximity to the convention center. Fourth Street Live is a favorite with many of our guests as it also is just a short walk from the hotel. I am pleased you were able to join us for our complimentary hot breakfast buffet. I hope we have the pleasure to welcome you back to our hotel on your next visit to Louisville.
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Rochester Hills, Michigan
Top Contributor
84 reviews 84 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 23, 2013

We stayed here for a business meeting. The staff was incredible friendly and helpful. They went out of their way to accommodate our ad hoc meetings, equipment delivery & pickup, provided transportation to our client location, and helped with restaurants every evening.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sdfgj, General Manager at SpringHill Suites Louisville Downtown, responded to this review, February 28, 2013
Thank you for staying as our guest at the SpringHill Suites Louisville Downtown and also for taking the time to post a review of your experience. I am thrilled our staff was able to assist to ensure your business trip was productive and memorable. I hope we have the opportunity to welcome you back and once again provide a memorable service experience.
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Additional Information about SpringHill Suites Louisville Downtown

Address: 132 E Jefferson, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 98 Hotels in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Louisville Downtown 3*
Number of rooms: 198
Official Description (provided by the hotel):
The Springhill Suites Louisville Downtown is just a short walk to the entertainment and dining options found at 4th Street Live and convenient to Churchill Downs, the Louisville Slugger Museum, and the city's waterfront. Guest rooms feature complimentary high-speed Internet Access, luxury bedding, a microwave, mini-fridge, and cable TV. The property also offers a complimentary new breakfast buffet, an indoor pool, and fitness room. ... more   less 
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Also Known As:
Springhill Suites Louisville Downtown Hotel Louisville

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