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“Great place to stay!” 5 of 5 stars
Review of Springhill Suites Louisville Airport

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Springhill Suites Louisville Airport
3.0 of 5 Hotel   |   820 Phillips Lane, Louisville, KY 40209 (Fairgrounds)   |  
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Ranked #29 of 97 Hotels in Louisville
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed November 5, 2012 via mobile

Very clean room. Nice and spacious, works especially well for kids. Lots of room to spread out. Great location...close to Ky expo center, & several restaurants. The hotel also offers a continental breakfast, also.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review, November 6, 2012
Thank you for your great review. It is greatly appreciated. We are looking forward welcoming you back on your next trip to Louisville.
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119 reviews from our community

Traveler rating
    51
    44
    17
    4
    3
See reviews for
41
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
southern Illinois
Top Contributor
116 reviews 116 reviews
24 hotel reviews
Reviews in 38 cities Reviews in 38 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 31, 2012

We stayed for three evenings for a church convention and we needed a place big enough for my husband and I and our three children. This suite did not disappoint as it was very spacious. The room was divided into a sitting area and a bedroom. The sitting area contained a very nice kitchenette with beautiful countertops and cabinets. Even with the pull out couch fully extended, we had plenty of room to move around. There was an extensive hot breakfast (complimentary) that had different items each day. We had a little trouble finding the road to turn onto as our GPS was listing the road as Ashton Lane instead of Phillips Lane, but other than that, we really enjoyed the hotel and will stay again when we are in the area.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review, November 6, 2012
We are happy to hear that you enjoyed our spacious suite and the complimentary hot breakfast. Thank you so much for your feedback and your kind review. We greatly appreciate it. Hopefully we will see you again in the near future.
Sincerely
Simone Mangold
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Calvert City, Kentucky, United States
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 9, 2012

My husband is in love with this hotel. I didn't think I was actually going to get him to leave the room when it was check out time!! The beds are SOOOOOO comfortable, the breakfast is AWESOME and I love how the tv turns to face the living area so you don't have to eat pizza on the bed to watch TV (very appreciated by the mother of two messy little boys). We stayed for Christmas last year, and are hoping to stay for Christmas this year. The ONLY complaint we had was the pool was cold and the boys were a little disappointed that they couldn't swim very long. Hopefully the pool will be warmer this year!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review, October 15, 2012
Thank you so very much for your kind review. We are looking forward having you with us again in December. Make sure to say hello when you check in. It's always great to see repeat guest at our property.
Sincerely Simone Mangold
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Crescent Springs
1 review
5 of 5 stars Reviewed September 17, 2012

We stayed at the Springhill Suites Louisville Airport while vising my daughter at the University of Louisville. The hotel is in a great location for the campus and all of the activities that come along with the university setting. The hotel was updated in its decor and was extremely well maintained. Our room was extremely large offering a king sized bed along w/ a sitting area which also worked as a pull-out for my son. The staff was extremely helpful from checking in, offering hotel shuttle and providing directions to nearby stores and restaurants. The complimentary breakfast offered something for everyone's taste and the staff was extremely friendly joking around with my kids and offering assistant with our meals.
Excellent hotel. Plan on going back many times in the future for additional visits.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review, September 19, 2012
Thank you so very much for taking the time sharing your visit with us. It's always appreciated to receive feedback, especially great feedback! Good luck to your daughter at UofL and we are looking forward to your next visit with us here at Springhill Suites.
Sincerely, Simone Mangold
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Los Angeles, California
1 review
5 of 5 stars Reviewed September 8, 2012

I was in town for a memorial service and couldn't check into the hotel until late that evening, but the hotel staff said that was no trouble, they would hold my room and just come on over when I was ready.
This hotel was great. Clean lobby, great free breakfast, clean room and very friendly staff. I couldn't have asked for a nicer place to stay right next to the airport!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review, September 19, 2012
Thank you for your feedback regarding your past stay with us. We appreciate your kind words, especially during such a sad and difficult time. Thanks again and we are looking forward to your next visit.
Sincerely Simone Mangold
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2012

We stayed for a U of L game. What a great staff and location. Very close to Papa John's stadium. Met family and had a great stay. I will be back when in Louisville!!! They also gave us a discount for Cardinal Hall of Fame for a free apetizer. Great reccomendation Carly! Thank you to everyone for a clean comfortable room and great service. My only problem was I ate too much for breakfast!!!!

Room Tip: The double double rooms also have a pull out! Great for families!!!!
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review, September 4, 2012
Thank you so very much for your great review! It was ecpecially nice of you to mention Carly's name. I will assure to make her aware of your great comments. Thank you for staying with us here at Springhill Suites Airport.
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maitland, florida
Top Contributor
221 reviews 221 reviews
30 hotel reviews
Reviews in 114 cities Reviews in 114 cities
237 helpful votes 237 helpful votes
5 of 5 stars Reviewed August 9, 2012

This was so nice and quiet. I traveled alone on a Christian Convention and was treated so beautifully. I did not need a car. The hotel provided transporation to and from the airport which was less then 7 minutes. The stadium was nearby. The Freedom Hall Convention Center was across the street. I could go back to my room and nap in between events. Food was available I even had the driver take me to the grocery store at no charge. The rooms were ice cold and extremely clean smelling. The price was outstanding for all that I got.

Room Tip: The free transportation is great. Ask how far distance they will take you.
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  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James S, Front Office Manager at Springhill Suites Louisville Airport, responded to this review, August 20, 2012
Thank you so very much for taking the time to give us such a nice review. We are glad you enjoyed your stay with us and had such a delighted time during your Convention. We always try to provide the best service with our shuttle service.
Hopefully we will see you again next year. Sincerely Simone Mangold Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Springhill Suites Louisville Airport

Address: 820 Phillips Lane, Louisville, KY 40209
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Louisville Airport 3*
Number of rooms: 120
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Also Known As:
Springhill Suites Louisville Airport Hotel Louisville

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