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“Food is great but service needs improving” 4 of 5 stars
Review of The Old Spaghetti Factory

The Old Spaghetti Factory
235 West Market, Louisville, KY 40202 (Central Business District)
(502) 581-1070
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Ranked #193 of 1,560 Restaurants in Louisville
Price range: $1 - $20
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Dinner, Lunch, Late Night, Reservations
Neighborhood: Central Business District
Alabama
Senior Contributor
45 reviews 45 reviews
22 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Food is great but service needs improving”
4 of 5 stars Reviewed July 12, 2014

We ate at this restaurant 2 times during our stay in Louisville. The food was good both times but service was vastly different. Our server on the first night told us she would not take any orders until we made our minds up, she would only take them once. She took several minutes to return for our orders. She told me they did not have ranch dressing so I chose balsamic and it was very good. The next night we ate there, our experience was totally different. Our waitress took our drink orders right away and was very attentive. I ordered the balsamic again because I had liked it, but we heard our waitress tell the table nearby that of course they had Ranch dressing so very confusing service. The crab ravioli was delicious and my husband's spaghetti with clam sauce was very good also.

  • Visited July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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360 reviews from our community

Visitor rating
    113
    112
    76
    38
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Elizabeth City, North Carolina
Reviewer
5 reviews 5 reviews
“Awesome”
5 of 5 stars Reviewed July 10, 2014

The food and atmosphere of this restaurant is great. Get alot of food and dessert included for the price. Very accomdating....took our baseball team to eat after one of our games. Will definitely eat there again while in Louisville KY

Visited June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bardstown, Kentucky
Contributor
12 reviews 12 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Delish!!”
5 of 5 stars Reviewed July 7, 2014

great food and wonderful prices (meal includes salad and ice cream for dessert). open seating in the upstair bar. friendly staff. parking is difficult.

Visited July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owensboro, Kentucky
Senior Contributor
30 reviews 30 reviews
20 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Never had a bad experience ”
5 of 5 stars Reviewed July 4, 2014

We come here several times a year from out of town. In our few times here we never had a bad experience. Nice decor and great food!! My son and I love the meatballs

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Machesney Park, United States
Senior Reviewer
7 reviews 7 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Neat place.”
4 of 5 stars Reviewed June 23, 2014

We stopped here for lunch. They are only open for a few hours at lunch, not all day. The prices were very reasonable. The inside is decorated very nicely and we were able to sit in an old train car near the front of the restaurant. The food was good, not the best ever but the ambiance and experience was really nice.

Visited June 2014
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