I booked a room at 21C as a Christmas gift to myself, as I was curious about the rave reviews and the hype surrounding this "big-city" hotel in my own "small-city" hometown of Louisville.
From the moment I arrived and stepped into the lobby, I felt like I had entered a different world. The artwork was chic, provocative, modern, and intriguing. The staff were professional and pleasant. Quirky and fun surprises waited around every corner.
My room was no exception: Exposed brick walls and classic lines, a continued artistic theme, luxurious bedding, modern amenities, and pampering touches awaited me.
I had booked a massage at the spa; It was wonderful! The fitness center was small, but state-of-the-art. The sauna and steam room (coed, so plan on bringing a suit or a big towel!) left me feeling thoroughly relaxed.
I had planned on ordering room service from Proof, the four star restaurant in the hotel. I was tempted into going into the cozy little bar instead. I sipped a drink and perused the menu. The bartender was able to chat with me very knowledgeably about the menu. I chose to get grilled octopus as an app and Bucatini Carbonara as the entree. What can I say except that it was exquisite? The prices are reasonable for dining of this quality and the staff, again, were all very friendly.
All in all, the experience lived up to the reviews and the hype. I think everyone should stay at 21C at least once, even if they live in the area. The only small point that I could even mention as a negative is that the mini-bars in the rooms are electronically sensitive. I chose to root through the selections, which added an accidental $8 charge to my bill. It was promptly removed by the front desk when I mentioned it. Since then I have had hotel management contact me with a personal email to check on my experience and respond immediately to the very tiny complaint about the mini-bar.
A stay at 21C is not only a decision you won't regret, but will create a memory that you will treasure for a long time.