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“Best in Louisville” 5 of 5 stars
Review of 21c Museum Hotel Louisville

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21c Museum Hotel Louisville
4.5 of 5 Hotel   |   700 West Main Street, Louisville, KY 40202   |  
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Special Offer
Complimentary Upgrade
Ranked #4 of 98 Hotels in Louisville
Certificate of Excellence
New York
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Best in Louisville”
5 of 5 stars Reviewed May 31, 2014

We stayed at 21c for a weekend wedding. Having been to Louisville several times before and not being impressed with really first class accommodations in Louisville (in spite of Tripadvisor reviews) we were really pleasantly surprised. From the moment that we valet parked our car (each valet was personable and fun) to check-in (front desk staff was friendly and knowledgeable) to our spacious and perfectly kept room we were impressed. And of course the art!! It seemed that every place that we turned there were whimsical pieces that made us smile. The art gallery downstairs is a perfect size. We didn't get bored or get sore feet. And location wise it's really easy to get to and only a block from the Ohio River. Lastly, the hotel restaurant is excellent --- but that's for another review.

We would definitely recommend 21c to anyone coming to Louisville. It's the best in town.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review, June 1, 2014
Hello Travelmaven64,
Thank you for taking the time to share such a lovely review about your visit to 21c Louisville. It sounds like you took advantage of everything our property has to offer from the museum to the restaurant to our location in downtown Louisville. We are glad to hear you enjoyed your visit!
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743 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Nashville, TN
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 28, 2014

Suggest you book rooms at higher floor - 4th is highest. Also, request rooms 410 thru 414 - or any room that fronts Main St or Seventh Ave. Very large rooms and spacious. These rooms provide very large windows with lots of light. Those rooms facing the Atrium are very dark and only one small window. Bathrooms could be larger and recommend that any new hotels being built (of which there are five under construction) do away with the tub and have a walk-in shower. A hotel of this caliber and price range needs to get away from the "tub and shower" combo with a plastic curtain. Amenities in room are top notch. Be ready to have the Housekeeping department knock on your door early, seems that management wants all rooms cleaned by 11 in morning - so if planning on sleeping in or leisurely morning, better let management know. All employees are cordial and well informed of area attractions and hotel art. The art and sculptor works found within the hotel rival any museum or art gallery - spent over two hours simply browsing the art.

Room Tip: High floor facing either Main St or Seventh Ave - stay away from all Atrium view rooms.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review, June 1, 2014
Hello Henry,
Thank you for sharing your thoughts about you visit to 21c Louisville. I'm glad you enjoyed your Luxury Guestroom overlooking Main Street! Because our property was five buildings renovated into one, each room is a little different in its architectural features. We hope to see you again soon, and would love to see you at our properties in Cincinnati and Bentonville.
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Berea, Kentucky
Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 28, 2014

Classy, elegant, great art! I went with my daughter, son-in-law, and four year old granddaughter. There were several fun things that captured my granddaughter's fascination; the image of the sleeping couple on the lobby floor, (she had to lay down between the couple),the falling letters by the elevators, the round smoke billow things, the music playing in the gallery, some of the art, the pigeon, and, of course, the red penguins. The rooms are clean, spacious, and comfortable. the bath towels are big, soft, fluffy and smell good (not cheap, scratchy, and smelling of bleach). My granddaughter thought we should go ahead and live there. Rooms made for tall people. We liked that too. Great down town location.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review, June 1, 2014
Hi KYQuilter,
We love hearing that you and your family had such a good time during your stay with us. I'm glad that you mentioned "Sleepers"--this artwork is so much fun to experience! Be sure to visit our properties in Cincinnati and Bentonville--I think you'll enjoy their museums and guestroom amenities, too.
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Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 25, 2014

We liked the museum addition to the hotel. Not sure about the red penguin but found it cute and fun to have them on the room floors to move around. We found parking in the garage 1/2 block from hotel a money saver than valeting for $25. We stayed in the second floor above Proof...it was noisy to stay that close. Overall, a nice stay and staff pleasant.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review, June 1, 2014
Hello Wonderlust1012,
Thank you for taking the time to write a review about your stay at 21c. We are happy to hear that you found our team members to be pleasant and that you had a nice stay. We hope to see you again soon.
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Dallas, Tx.
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 25, 2014

We had brunch at Proof the morning after the Derby, and truly enjoyed touring the lobby/art museum in this hotel. Proof, the restaurant, had a fantastic brunch menu! Still hoping to figure out how to make the Bourbon Bellini!

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review, June 1, 2014
Hi Sue4LSU,
Thank you for choosing Proof on Main for your post-Derby brunch! We hope to see you again soon.
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Indiana
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 24, 2014 via mobile

Wow !
My wife booked us here for a 2 night stay to enjoy our 30th wedding anniversary. From the very first moment you enter the opened doors, you are made to feel special about yourself, and feel welcomed by the entire staff.
No need to go on and on reciting everything special about this place.
The other superb reviews serve to that end.
This was a really wonderful experience.
If you stay here I have to believe that you, like my wife and I, will be superbly happy about your stay in every way possible.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review, June 1, 2014
Hi Bob,
Thank you for choosing to spend your 30th wedding anniversary at 21c. We feel honored that you celebrated with the red penguins!
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New York City, New York
Level Contributor
698 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
4 of 5 stars Reviewed May 24, 2014

I had been walking along the other side of the street and saw the penguins. I thought- wow this is neat but did not realize what it was. Later on as I was searching gallery addresses, I realized it was the same building and the penguins are all over. Alas they are part of the collection and not for sale.
There are two floors of art, a restaurant, and above is a hotel. The show now is Cuban work. But I assume anything here will be interesting. Go and see. Its right downtown near the hotels and easy to get to. Then stay and eat at Proof. See my review on the restaurant page. It was good..
Can't speak to the hotel part but how can it not be neat?
All the staff are very nice.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laura S, Sales Manager at 21c Museum Hotel Louisville, responded to this review, June 1, 2014
Hello CSSnowshoer,
We are so glad to hear that you discovered 21c Museum Hotel. The Red Penguins by the Cracking Art Group can be found throughout our property. They love to visit the hallways on the guestroom floors, and make their way to the restaurant and museum galleries. Be sure to visit again soon--our exhibitions change regularly!
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Additional Information about 21c Museum Hotel Louisville

Address: 700 West Main Street, Louisville, KY 40202
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Louisville
#1 Romantic Hotel in Louisville
#7 Business Hotel in Louisville
#9 Family Hotel in Louisville
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — 21c Museum Hotel Louisville 4.5*
Number of rooms: 91
Official Description (provided by the hotel):
21C Museum Hotel Louisville is more than just a place to spend the night - it's a 91-room boutique hotel, contemporary art museum, award-winning restaurant and cultural civic center nestled in the heart of Museum Row in historic downtown Louisville. With over 5000 square feet of art-filled meeting and event space, 21c guests enjoy authentic Southern hospitality and accessible luxury while exploring the work of contemporary artists in America's only museum dedicated solely to art of the 21st Century. Whether you are visiting Bourbon Country, spending a day at Churchill Downs, or hosting a lavish Southern wedding, 21c is a modern epicenter for culture, activity and artistic expression. Applauded by Travel & Leisure Magazine as "one of the most ambitious unions of art and hospitality ever undertaken," and hailed by The New York Times as "an innovative concept with strong execution and prompt and enthusiastic service," come meet the infamous Red Penguins and discover how 21c Museum Hotel Louisville is redefining the art of hospitality. ... more   less 
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Also Known As:
21c Museum Louisville
Hotel 21c Museum

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