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“Expect more from a Courtyard” 3 of 5 stars
Review of Courtyard by Marriott Louisvillle Northeast

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Courtyard by Marriott Louisvillle Northeast
3.0 of 5 Hotel   |   10200 Champion Farms Dr., Louisville, KY 40241 (East Louisville)   |  
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Ranked #19 of 98 Hotels in Louisville
Kettering, Ohio
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
“Expect more from a Courtyard”
3 of 5 stars Reviewed September 12, 2012

I have stayed at many Courtyards and have always enjoyed them. This one was very nice (recently remodeled) however I am rating it average because amenities were very lacking from what I expect from Courtyard and based on what I paid for the room.

The good:
The front desk was extremely pleasant and they went out of their way for you. The grounds are very well kept up. The rooms are spacious. The shampoo/conditioner is Paul Mitchell. The bed is super comfortable. The wireless internet worked great. There is shopping and restaurants very close by (we walked to dinner).

The bad:
There is no refrigerator in the room. While coffee is served in the lobby, breakfast is not an option. With the coffee pot in your room, you get one coffee pod. The pool looks MUCH larger in the picture. As well, the hot tub is extremely small. We got in with one other couple and it was a tight fit. I cannot imagine if more than 4 people were in it at once.

Again - it was a very nice hotel they just need to increase their amenities to match the price of the rooms.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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120 reviews from our community

Traveler rating
    68
    39
    8
    4
    1
See reviews for
34
25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 9, 2012

When I travel to Louisville, I have been staying here. I like the location, lots of restaurants, Target, etc...within walking distance. Hotel staff are very friendly and accomodating. Hotel is clean and comfortable. My only dislike is the towels. They could really use an upgrade as they are super thin and scratchy. I know that may not be a make it or break it issue however it does make the stay more comfortable. The exercise room is small but they do offer you the option to go to the gym down the street. I don't mind the size, however, the treadmills probably need serviced, belts squeak and there are never any complimentary headsets to use. I should also mention the Bistro, they do have some really good food and list all the calorie counts next to teach item.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montgomery
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 6, 2012

My stay at this hotel was peaceful. Although, I did not like not having a refrigerator in the room. But I thought the decor in the room was very nice and contemporary. The bed was absolutely divine along with the pillows. However, the biggest disapointment for me was that they did not offer free breakfast. I did not have a choice in the matter of where I booked to stay because this hotel was chosen by my orgnization. I wouldnt stay here again because the price of this hotel didnt quite match the amenities that should be offered.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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wolverhampton
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 15, 2012

Stopped here for 3 nights recently. Can't really fault the hotel at all. Rooms were clean and appeared to be recently redecorated. Staff were friendly. Didn't have breakfast here we walked around 800m to the local Panera Bread establishment like some other past guests have. Would we stay here again - yes absolutely.

Stayed July 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beavercreek, Ohio
Top Contributor
185 reviews 185 reviews
50 hotel reviews
Reviews in 65 cities Reviews in 65 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed August 15, 2012

Decent room, clean, but what you'd expect from Courtyard. No surprises, consistent, and nothing special. Located in a very nice area of town. Lots of retail and dining near the motel. Convenient to I-265 and I-71.

  • Stayed September 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salem, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 6, 2012

When my husband and I booked this hotel for a pit stop on the way home from our family vacation- we looked up several hotels and read reviews. We appreciated the reviews from others here so we called the number listed for this hotel, which took us to the main Marriott number. We asked for a room that would fit 2 adults and 2 children and were given a price- which my husband knows was for 2 doubles. He hung up to talk with me that evening and we then called back and booked it- so this was the second person we had talked to. When we got to the hotel- we were given a room that was very musty and had only a king bed and a pull out sofa bed which is ONLY a twin size. When I went down to the desk, the lady checking us in - although she was nice at first she acted as though I was bothering her. She blamed it on the main Marriott. Unfortunately for us, we didn't have a direct number to the hotel so we had to make contact with the main Marriott number when booking. She made a comment "well, lucky for you we have one room with doubles left". I was taken aback by this comment- really? It was not my error - whether it was the main number or not, I think you would be more concerned about getting my family taken care of - if you didn't have a room that would accommodate us- then what? I booked what I was supposed to- anyone that is booking a room for 2 adults and 2 kids would know that a twin sofa bed isn't going to work (and if the main Marriott doesn't know the sofa beds are only twin sofa beds- they need to have this noted- as it makes a big difference in booking rooms as the number of people would not coincide with sleeping room available!). However, the "lucky" room was perfect. It was clean, had a fridge, microwave, and coffeepot. We also booked this hotel based on the fact that it had a pool. JUST AN FYI: If you plan to bring your family and it has more than 5 members- THINK AGAIN! The very small pool has a sign that says if there are more than 5 individuals in it at a time, you will be fined $1,000. This was quite disturbing as my family (4 of us) went to swim and when we got down there- there were already 2 in the pool which meant one of us (one in our family) could not go in. Clean, nice, quiet hotel, but caution when booking rooms and if you have children- think again on the pool. If other guests are there using it- you're out of luck.

Room Tip: Make sure your room will fit your number of family members when booking. Main Marriott does not know...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beavercreek, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2012

A friend and I spent the weekend while visiting her son and doing some sightseeing. The hotel was very nice--clean, nice decor, friendly staff. A plus was The Bistro which had some food (didn't eat it), drinks (had some) and Starbucks (had some). Kind of pricey, of course, but very convenient. The outside patio was nice to sit on in the evening. The beds were comfy with lots of pillows. It was in a nice part of town with stores and malls nearby. The only tiny, little complaint was they did not take our wet/dirty washcloths. The sign did say they would take towels on the floor but not hanging up. The washcloths were wet so were on the tub. But it was very nice and well worth the $99.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Louisvillle Northeast

Address: 10200 Champion Farms Dr., Louisville, KY 40241
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#21 Family Hotel in Louisville
#26 Business Hotel in Louisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Louisvillle Northeast 3*
Number of rooms: 115
Official Description (provided by the hotel):
It's a New Stay! The Courtyard Louisville Northeast is now renovated! Located off of I-265 and only 20 min. away from downtown Louisville, we’re a true stand-out among hotels near Louisville Kentucky. The new state-of-the-art lobby provides inviting media pod work spaces, free Wi-Fi, media library and access to the latest news & weather via our touch-screen GoBoard® The highlight of our new lobby is The Bistro - Eat. Drink. Connect® which provides guests with healthy food & beverage offerings in the morning and evening dinner service with cocktails. All guestrooms now feature modern designs complete with flat screen TVs, luxury bedding and mini-fridges. A favorite of leisure travelers among hotels near Louisville Kentucky, we’re only a few minutes away from Louisville Tennis Club, Basketball Academy, Hoops Sports Complex & Mid America Sports Center! In your free time, visit Tom Sawyer State Park, go shopping at The Summit Mall, or simply walk to any of the multiple restaurants located around us! ... more   less 
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Also Known As:
Courtyard By Marriott Louisvillle Northeast Hotel Louisville
Louisville Courtyard
Louisville Marriott

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