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“Excellent accomodations, friendly staff.” 5 of 5 stars
Review of Louisville Marriott Downtown

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Louisville Marriott Downtown
4.0 of 5 Hotel   |   280 West Jefferson Street, Louisville, KY 40202 (Central Business District)   |  
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Ranked #13 of 98 Hotels in Louisville
St.Louis
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Excellent accomodations, friendly staff.”
5 of 5 stars Reviewed April 1, 2014

This is a very nice hotel. The staff were very friendly and helpful. When they weren't waiting on guests to check in they came out from behind the desk to greet people and ask if they needed anything. I've never experienced this before, it was an added pleasure to the stay.

Room Tip: Ask for a room with a river view.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eamon_OBrien, Director of Sales at Louisville Marriott Downtown, responded to this review, April 3, 2014
moxieST_Louis,
Thank you very much for your kind response. Our staff takes pride in providing southern hospitality to all of our guests and we are thrilled that you were able to experience that first hand. We look forward to serving you again the next time you are in Louisville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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495 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Ridley Park, Pennsylvania
Top Contributor
87 reviews 87 reviews
6 hotel reviews
Reviews in 43 cities Reviews in 43 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 30, 2014

An Excellent Hotel In The Heart of Louisville, Kentucky. This hotel has all of the amenities. Conveniently accessible by interstate and close yo the 2nd street bridge which connects Louisville with Jeffersonville, Indiana. Close to the new Yuk center, Churchill Downs, a Louisville Slugger Museum, Locust Grove, waterfront and many other attractions in Louisville. The entire staff is personable and polite. The concierge goes out of her way to assist people with their inquiries. Great for conferences and large gatherings. Great restauant's within the hotel.

Room Tip: Whereas this is a great hotel, I would recommend a room at the opposite side away from Jefferson Str...
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Green Features: Great valet service, concierge and bellman services are over the top.
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Russell Springs, Kentucky
Top Contributor
103 reviews 103 reviews
7 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 25, 2014

I was here on a business conference, this hotel has great congruence rooms along with great rooms to stay in. The service was great, everyone I ran into that works here is very helpful and polite. The only small thing is there was hair and a towel that had a spot in it in the bathroom. They also have great food, the provided us with are meals.

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benton, Illinois
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 21, 2014

traveled for buisness with meetings in hotel and convention center next door. entire facility very clean with friendly and helpful staff. my room was on 14th floor facing south. north facing rooms have a better view of downtown and river front. room was very clean with comfortable bed. hotel food was very good and location downtown was close to 4th street live entertainment district with restraunts and a great bowling alley The Lucky Strike. would recomend this property!

Room Tip: go for a north facing room for better room.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David R, Manager at Louisville Marriott Downtown, responded to this review, March 23, 2014
Nathan;

We just wanted to take a moment to say thank you for the great review. Our team takes pride in providing a flawless experience, and it looks like we did that through all aspects of your stay.

Thank you again
David Rowland
Director of Food and Beverage
Louisviile Marriott Downtown
502-671-4280
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Illinois
Top Contributor
110 reviews 110 reviews
11 hotel reviews
Reviews in 41 cities Reviews in 41 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 16, 2014

I stayed at this Marriot for a convention. It was so convenient to restaurants, the concert hall and the convention center. The staff there were very nice and very helpful. The room was comfortable and clean. The shower was a little strange, however. It tended to have little spurts, but the temperature stayed constant, so it was more funny than annoying. Also, one day the housekeeper did not get to my room before 5 PM, and so my room didn't get cleaned as I went to relax.
No big issues.

Room Tip: They have feather pillows and duvets. I did not arrange something different, but would if I returned...
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fargo, North Dakota
Top Contributor
90 reviews 90 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 14, 2014

We stayed at this hotel in early March for a convention held there. Everything was very nice, from the check-in, to the rooms, to the friendliness of the staff. One of the nice things they do is have someone in the Lobby at all times to assist guests. Everyone was very courteous and helpful. Our room was very nice, clean and comfortable. I noticed that we did not hear the shower starting in rooms around us, which is really nice when you want to sleep in. We enjoyed our stay here and will return.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, NJ
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 11, 2014 via mobile

I've had the pleasure of staying at many Marriott's, this is another in the Marriott chain that lived up to my expectations. The staff was friendly, showing a real concern for their guests, real southern hospitality. Room and bathrooms were clean and quiet. Every turn in the hotel you were greeted by friendly staff members. The morning breakfast was a nice wake up, freshly made omelets with a nice selection vegetables, once again, southern hospitality, coffee cups were never allowed to get empty. Thanks for a pleasant stay, I be back.

Stayed March 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Louisville Marriott Downtown

Address: 280 West Jefferson Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Louisville
#8 Business Hotel in Louisville
#15 Romantic Hotel in Louisville
#28 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Louisville Marriott Downtown 4*
Number of rooms: 617
Official Description (provided by the hotel):
The newly-renovated Louisville Marriott Downtown is ideally located in the heart of Louisville, connected to the Kentucky International Conference Center via a skywalk, and is nearby many of Louisville's premier business and leisure destinations including the KFC YUM! Center, the 4th Street Live entertainment district, the Muhammad Ali Center, the Louisville Slugger Museum, and Churchill Downs. Guests staying at this 4-star hotel enjoy the luxurious amenities including an onsite Health Club, Indoor Pool, and Concierge Lounge with VIP service. Champions Sports Bar and Blu Italian Grille are onsite for delicious dining options for dinner, or start your day off with a signature Starbucks Coffee. Choose the Louisville Marriott Downtown for your next trip to Bourbon Country. ... more   less 
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Also Known As:
Marriott Louisville Downtown Hotel Louisville
Louisville Marriott

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