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“Great location!! Next to Kentucky Kingdom. The carpet...” 3 of 5 stars
Review of Howard Johnson Express Inn/Airport Louisville

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Howard Johnson Express Inn/Airport Louisville
2.0 of 5 Hotel   |   709 Phillips Lane, I-65 Exit 13B, Louisville, KY 40209   |  
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Ranked #71 of 97 Hotels in Louisville
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136 reviews from our community

Traveler rating
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    33
    32
    33
    25
See reviews for
24
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Honolulu, Hawaii
Top Contributor
57 reviews 57 reviews
55 hotel reviews
Reviews in 39 cities Reviews in 39 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 9, 2014

Stayed a night here for an early flight. Worked out well. Reservation made on line was right and only had to sign the registration and charge slip. Night clerk was also shuttle driver and was really hustling to cover the front desk and the other motels she drives for (that belong to the Wyndham chain). Make sure you give plenty of notice for airport transport, especially if you have more than a couple of people. Breakfast was partially available at 5am. Will stay here again for early flights. The bed was good. Room and bath a little beat up. Coffee in room and at breakfast was pretty poor.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pike County, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed July 2, 2014

Check in went great; however, once in room, found long black hairs all over the sheets and towels and hallways were extremely hot and had a horrible odor.

  • Stayed June 2014, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Howard Johnson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville
1 review
1 of 5 stars Reviewed June 19, 2014

Asked for a late check out time due to my fiancé's flight not scheduled until 6pm. Staff refused to let us stay beyond normal check out time without charging us a whole other night! Was charged a whole day for 4 hours! Poor customer service! No manager available for discussion! Will never stay here again nor recommend anyone staying with them!

  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Express Inn/Airport Louisville

Address: 709 Phillips Lane, I-65 Exit 13B, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #71 of 97 Hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Express Inn/Airport Louisville 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Howard Johnson Express Inn/Airport Hotel Louisville
Howard Johnson Louisville
Louisville Howard Johnson

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