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“I wasn't expecting the location but it turned out okay.” 3 of 5 stars
Review of La Quinta Inn & Suites Louisville Airport & Expo

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La Quinta Inn & Suites Louisville Airport & Expo
2.5 of 5 Hotel   |   4125 Preston Hwy, Louisville, KY 40213   |  
Hotel website
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Hotel amenities
Ranked #9 of 97 Hotels in Louisville
Certificate of Excellence 2014
austin
Top Contributor
71 reviews 71 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
“I wasn't expecting the location but it turned out okay.”
3 of 5 stars Reviewed June 30, 2010

At arrival I was a little nervous about the motel- outwardly it did not seem to be the same motel that had been given such good reviews. However once inside I saw that it was clean and well maintained. I was afraid the location would be very noise but our room was surprisingly quiet. There was a great fenced area in the back where we took our dog- the front desk suggested it to us.
The beds were comfortable. The sink is outside the bathroom, rather than in with the shower/tub and toilet. The room also had a generous countertop with bar sink, fridge and microwave. Ample towels and pillows.
Wasn't too far to drive to horse racing but it seemed to be a little inconvenient for dining. Dine-in restaurants were about five miles away and that's kind of far to me.
I can't say that the motel itself deserves all the kudos received on TripAdivsor BUT the staff does such a great job that I would rate them at the top. The motel is certainly a very good motel, just not exceptional. It is the staff that makes this motel! I would stay here again if in the area.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1aes, Director of Sales at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review, July 1, 2010
Thank you very much for taking time to post your critique of our "Award Winning" LaQuinta Inn & Suites in Louisville. It's good to hear that you folks, and dog, had a quiet and comfortable stay. You are 100% correct when you say,"it is the staff that makes this hotel", we are extremely fortunate to have them, and guests as observant as yourselves. Hope to see you again soon.
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369 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Vernon, Connecticut
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2010

In this day and age it is difficult to find true "service" in many hotels. The LaQuinta Airport & Expo Center is a breath of fresh air. The staff is phenomenal from the front desk, housekeeping to management, and especially "Sunshine" working the breakfast room.
I had the pleasure of talking with members of each of these departments because they went out of their way to be sure I was satisfied with every aspect of my stay.

The hotel is very convenient to the airport and expo center. I was in the area on business but know that they are also convenient to the many attractions Louisville has to offer.

i highly recommend this property and commend the General Manager for putting together an outstanding team.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 15, 2010

The hotel is a great value. Large rooms with microwave, fridge, kitchen sink, etc. I paid $70. The hotel staff was SUPER nice and willing to help. The free breakfast was great. Biscuits & gravy (with sausage), eggs, cereal, waffles, fruit, donuts, yogurt, etc. You can't beat that! If you need something during your stay they have a mini-store inside with microwavable food and any products you might have forgot at home. Great mini fitness center with treadmills.
My only complaint was that we were in a room close to the lobby & we could hear kids coming in which was annoying but other than that--great. Will stay at again as long as rates stay similar!

  • Stayed May 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1aes, Director of Sales at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review, June 30, 2010
Thank you so much for sharing your observations of our "Award Winning" LaQuinta Inn & Suites in Louisville. It is nice to have someone recognize the effort made not only in the presentation but the array of offerings at our "Breakfast Bar". The best compliment is the fact that you would recommend us to a friend, and for that we also thank you.
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Buffalo, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 4, 2010

Me and my husband were driving from Orlando to Buffalo. On the the way to orlando we slept at La Quinta in Valdosta . So we really liked it and we decided to sleep at the same hotel in Louisville too. But this in louisville was much better. We opend the door and Smelled fresh fregrance...clean and had refrigerator and microwave. Very nice! In the morning we had brekfast - was big like in Valdosta and delitious too. We will go there next time when we travel. O, and the price was cheaper too. If you have AAA.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1aes, Director of Sales at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review, June 30, 2010
I would like to thank you for choosing our "Award Winning" LaQuinta Inn & Suites for your overnight stay while returning home to New York. It is very gratifying to have people take time to recognize the efforts made in providing a clean and friendly atmosphere for our valued guests. We hope to see you again soon.
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Lebanon
1 review
5 of 5 stars Reviewed May 2, 2010

Check in to exit could have not been better! (even during Derby Week!!) Chad at check-in(hope I got the name correct), Asia, and Greg were exceptional to help with any need that we had. Was close to Norton Hospital so very convenient for me too. Becky did an excellent job with the contintental breakfast every morning also.The room was clean, and nice. If I had to say anything negative at all, it would be that the mattress was too hard for my taste, otherwise everything was great...Will be staying again next week!!

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1aes, Director of Sales at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review, June 30, 2010
I am happy that our "Award Winning" LaQuinta Inn & Suites was convenient to your destination in Louisville, and thank you for choosing to stay with us. It sounds as if you had the opportunity to meet several members of our wonderful "team", we have been blessed with a group that we are extremely proud of. It is their efforts that make people like yourselves say "We will be back", thank you again.
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NKY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 15, 2010

I was not expecting a very nice stay from previous reviews of hotel but this place was very impressive. The room was pretty large and clean. My only complaint would be the beds were sort of hard. We were going to see a concert at freedom hall and we were within walking distance. Next door was a cool little hole in the wall bar and we had a good time there as well. Front desk people were great, free cookies in the late afternoon and service was great. Everything about this place impressed us. Will stay again. Thank you

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1aes, Director of Sales at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review, July 1, 2010
I want to thank you for taking time to post your review of our "Award Winning" Airport & Expo LaQuinta Inn & Suites in Louisville, and for stating your intent to return, that means a lot. Glad you enjoyed the afternoon cookies and the neighborhood "watering-hole". We hope to see you when the next concert of interest comes to Freedom Hall, or any of the other events that go on throughout the year, and as always......"GO CATS".
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Columbia, South Carolina
Top Contributor
62 reviews 62 reviews
61 hotel reviews
Reviews in 55 cities Reviews in 55 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 16, 2010

Upon walking in the room. we were like WOW! Very nice, These are all suites, and very nive. Will so definately stay here again. Very clean, housekeepers are the greatest. Thanks to the property for the great stay.

  • Stayed February 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1aes, Director of Sales at La Quinta Inn & Suites Louisville Airport & Expo, responded to this review, July 1, 2010
It is nice to hear that you and your family, dog included, had such a good stay at our "Award Winning" Airport & Expo LaQuinta Inn & Suites in Louisville. It is quite gratifying when a guest takes time to post a review. The best compliment in my opinion is the fact that you would return yourself as well as recommend us to a friend. Come visit again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Louisville Airport & Expo

Address: 4125 Preston Hwy, Louisville, KY 40213
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Louisville
#11 Business Hotel in Louisville
#15 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Louisville Airport & Expo 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Three story hotel with interior corridors, fitness center, free wired and wireless high-speed Internet; adjacent to SDF. Good Central location to all interstates. ... more   less 
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Also Known As:
Airport & Expo La Quinta Hotel Louisville
Airport And Expo La Quinta Inn & Suites
La Quinta Airport Expo
La Quinta Louisville
Louisville La Quinta

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