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“Staff NOT very friendly” 1 of 5 stars
Review of La Quinta Inn & Suites Louisville

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La Quinta Inn & Suites Louisville
2.5 of 5 Hotel   |   1501 Alliant Ave, Louisville, KY 40299.0 (East Louisville)   |  
Hotel amenities
Ranked #48 of 95 hotels in Louisville
Greenfield, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Staff NOT very friendly”
1 of 5 stars Reviewed June 19, 2014

We were very excited to get off the road and arrive at the hotel. The gentleman that checked us in seemed to be a manager. He was NOT very friendly. My husband and I passed the front desk many times coming and going and he never once smiled or acknowledged us. Be careful, your customers pay the bills. The room was nice but the beds are very hard. The next morning, we tried the breakfast. It was ok, not very many options. While eating, we noticed the same man that checked us in the night before. A couple of older woman tried complimenting him while he filled the breakfast buffet. He did not bother to acknowledge them. The hotel could be nice but the staff was not up to par.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 people have reviewed this hotel

Traveler rating
    54
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See reviews for
48
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Missouri
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 17, 2014

Booked this property based on tripadvisor. Easy to find and close to restaurants, gas stations and shopping. Not too far off of Interstate, but far enough to not hear interstate traffic. Clean, quiet room. Small indoor pool, strong chemical smell. Would stay here again.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, United States
1 review
5 of 5 stars Reviewed June 12, 2014

Very nice hotel - great shape - good, safe area with tons of restaurants to choose from. Front desk person at check-in, David, was tremendous - really went the extra mile to help us get settled in with pet - started the stay off in a very positive way. Would definitely stay here again when in the area.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muskogee
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 18, 2014

Good night stay. Rooms were clean. Was quiet price was fare. Good location. Very nice and courteous employees. The lady downstairs for the breakfast was extra nice. It's rare to see that now today. The referigerator was froze up but we did not use it.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014 via mobile

We called while traveling with our dog, and David Childers ensured we had a great room - clean, comfortable, and convenient. When we left, we forgot a pillow we carry that my husband uses for his neck. Housekeeping found it, and David Kopp took care of packing it for pick-up to ship to us. While the inn is in a very convenient location, very clean and comfortable, the customer service provided by everyone at La Quinta was above and beyond expectations. We will be staying there when traveling through Louisville. Thanks to everyone.

Stayed May 2014, traveled as a couple
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Livonia, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 13, 2014

We stayed at this La Quinta Inn on our return home from Florida. We ended up checking in late but the person staffing the front desk was courteous and friendly. Our room was nice and updated. Our family enjoyed the continental breakfast.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed May 6, 2014

I have stayed at this La Quinta location several times in recent months. I have had the pleasure of meeting a very kind and professional man at the front desk, David Childers. He always has the time to answer a question or two and makes me feel welcomed. The beds are wonderful and the rooms are clean. It is located in a convenient, safe feeling area. My dog, Winnie, loves it here too!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn & Suites Louisville

Address: 1501 Alliant Ave, Louisville, KY 40299.0
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 95 hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Louisville 2.5*
Reservation Options:
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