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“Great hospitality from workers” 4 of 5 stars
Review of La Quinta Inn & Suites Louisville

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La Quinta Inn & Suites Louisville
2.5 of 5 Hotel   |   1501 Alliant Ave, Louisville, KY 40299.0 (East Louisville)   |  
Hotel amenities
Ranked #49 of 95 Hotels in Louisville
Muskogee
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Great hospitality from workers”
4 of 5 stars Reviewed May 18, 2014

Good night stay. Rooms were clean. Was quiet price was fare. Good location. Very nice and courteous employees. The lady downstairs for the breakfast was extra nice. It's rare to see that now today. The referigerator was froze up but we did not use it.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    58
    32
    21
    11
    16
See reviews for
55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014 via mobile

We called while traveling with our dog, and David Childers ensured we had a great room - clean, comfortable, and convenient. When we left, we forgot a pillow we carry that my husband uses for his neck. Housekeeping found it, and David Kopp took care of packing it for pick-up to ship to us. While the inn is in a very convenient location, very clean and comfortable, the customer service provided by everyone at La Quinta was above and beyond expectations. We will be staying there when traveling through Louisville. Thanks to everyone.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livonia, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 13, 2014

We stayed at this La Quinta Inn on our return home from Florida. We ended up checking in late but the person staffing the front desk was courteous and friendly. Our room was nice and updated. Our family enjoyed the continental breakfast.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed May 6, 2014

I have stayed at this La Quinta location several times in recent months. I have had the pleasure of meeting a very kind and professional man at the front desk, David Childers. He always has the time to answer a question or two and makes me feel welcomed. The beds are wonderful and the rooms are clean. It is located in a convenient, safe feeling area. My dog, Winnie, loves it here too!

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati, Ohio
1 review
4 of 5 stars Reviewed May 1, 2014

I travel and stay here often, have always been taken care of, friendly, professional staff, rooms nice and clean. Beds are comfortable-get a good nights sleep. In a good area, lots of surrounding restaurants and shops to choose from. Great value for your money

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 28, 2014

Avoid this place if you are a dog owner and don't want to be treated like fourth class.

When my wife and I checked in with our ten pound beast last Saturday, we were informed by “Doug” at the front desk that we were not allowed to enter the hotel through the main door with our dog. Rather, we were told, that we were to enter through a side door and we were not allowed to use the elevator.

We completely ignored Doug, of course and entered all we liked—with our dog in tow—through the main entrance.

I have never been treated like this anywhere I've stayed. Ever. It was incredibly insulting, particularly when La Quinta advertises themselves as “pet friendly.” To add insult to injury, this second rate hotel is very over priced.

One note: there are two Doug's here. The Doug we dealt with is just a front desk clerk. The other Doug is apparently a manager. He was not on-site during our stay, but he will be getting an earful.

We won't ever be back.

  • Stayed April 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
79 reviews 79 reviews
11 hotel reviews
Reviews in 30 cities Reviews in 30 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed April 27, 2014

We stopped here for one night on our way through Kentucky. We were allowed to look at a room before we paid and it looked fine. The man at the desk was very professional. When we got to our room there was an area on the bathroom floor that was really sticky. We sacrificed a towel and cleaned it ourselves. There were also some loose floor tiles in front of the bathroom as well. Not a huge deal more like "what the heck?" Overall I'd say the room was quite clean. My biggest problem was that the room looked like it was recently refurbished and the work was done quite sloppily.
I will say again that it was OK for one night. The sheets and towels were clean. Breakfast was OK. Nothing memorable. Our stay totaled $105 after taxes etc. for a regular room with two queen beds. Would I stay here again? Yes. Would I seek it out? No.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Louisville

Address: 1501 Alliant Ave, Louisville, KY 40299.0
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 95 Hotels in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Louisville 2.5*
Number of rooms: 73
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