My husband an I got cought in a thunderstorm so we pulled off the hwy. And rented a room @ Econo Lodge $65 went up to room 212 pulled back the sheets , for one they were dirty had hair all over them some sort of stain also . BED BUGS crawling on the pillows . After taking pictures folded them up in a piece of paper and took them to front desk . The desk clerk was rude she never once apologized for our inconvenience we asked for a refund and she said she's not a manager she couldn't refund anything . She gave us no information on how to contact the "manager" offered us no help in solving this matter whatsoever she said she is not telling us anything because we have smartphones and thought we were recording her , all she would say or could say was she is not responsible . It was a nightmare and we would just like to warn unsuspecting travelers not to stay at Econo Lodge on Preston Hwy. Louisville Kentucky. Very disgusting place and staff. SMH!!!!!!
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- Also Known As:
- Econo Lodge Louisville
- Louisville Econo Lodge