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“great hospitality!!!” 4 of 5 stars
Review of Red Roof Inn Louisville East

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Red Roof Inn Louisville East
2.0 of 5 Hotel   |   9330 Blairwood Road, Louisville, KY 40222-5737 (East Louisville)   |  
Hotel amenities
Ranked #34 of 97 Hotels in Louisville
Strongsville, Ohio
1 review
1 helpful vote 1 helpful vote
“great hospitality!!!”
4 of 5 stars Reviewed March 7, 2014

Stayed two nights here this week and I have to admit I was pleasantly surprised at how clean the rooms were and how spacious the bathrooms were as well. Jayme and Sondra are a delight to have conversation with and really make you feel welcome and make check in and check out a delight. I was just looking for a room for one night while my son had a college baseball game in Louisville. Great value and the coffee was good too! The baseball schedule was up in the air and they extended my checkout for me while the schedule was solidified. I really appreciated the understanding and accommodating nature. If my son plays there again I will stay here again. Beds were new and rooms were being updated. Thanks again Jayme and Sondra, take care.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, March 24, 2014
Thank You for taking the time to write a review
I appreciate your kind words and enjoyed our conversations as well
We look forward to seeing you again when your travels bring you back to Louisville
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    51
    48
    26
    10
    3
See reviews for
39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2014

I stay here all the time cause of the great service. Sharon, Sondra, and Jayme are great people to check in or out with. They go above and beyond the call of duty to make sure the guest get a great stay. I would stay here all the time with all the great services that they give. Sharon interacts with me every time, even when I'm so tired she puts a smile on my face it makes the day at work goes way. Sondra always ask me about my stay and how everything going. It makes me feel like I'm with family and friends. Jayme is great a making me laugh at check out. She always has small talk and care about how my stay went. I love staying here with this group of girls.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, March 11, 2014
Thank You for taking the time to write a review
I appreciate your comments and will share them with my staff
I am happy to hear that you feel like you are staying with family and friends
We look forward to seeing you when you return next week.
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beattyville, Kentucky
Top Contributor
127 reviews 127 reviews
125 hotel reviews
Reviews in 74 cities Reviews in 74 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed February 18, 2014

Had a meeting in Louisville for business, and selected this Red Roof based on price, location and consistent positive reviews here on TripAdvisor. I really have no significant complaints about this location. The room was clean and comfortable. The bed was comfy, wi-fi was fast, shower water pressure was great, refrigerator was very handy. Getting to this facility is tricky; getting out of it is even trickier because no left turn is allowed onto Hurstbourne. Lots of restaurants and shopping nearby.

My biggest complaints are the lack of TV channels available -- many places offer more channels -- and the fact that there were tons of cigarette butts out in the parking lot and walkways. There was snow on the ground, however, and that may have been one reason that the parking lot had not been swept up.

I would definitely consider staying here again should I have business on the east side of Louisville.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, March 11, 2014
Thank You for taking the time to write a review
I appreciate your comments and will share them with my staff
Thank you again for staying with us and we look forward to seeing you again when your travels bring you to Louisville.

Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 18, 2014

I stayed here a few times. Front desk was friendly and I always have a smooth check in.

The rooms Ive stayed in were Ok. Beds were rough. Sheets were stiff as well. Room smelled musty. It definatelty Needs a few updates.

There were some creepy people around the buildings all hours of the night. I did"nt sleep well at all. I ended up showering and left the hotel after a few hours. Just did"nt feel safe being a female and all.

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, March 11, 2014
Thank You for taking the time to write a review
Feedback from our guest is always appreciated as we are always striving to improve the quality of our service. It is our hope that you will give us the opportunity to better serve you in the future.
Thank You,
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campbellsville, Kentucky
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 17, 2014

Stayed for four nights February 11-15th while in town for work. This marks the fourth or fifth time I've stayed at this property and it continues to impress.

Business King room is more than adequate. There is room to spread out and room was very clean from top to bottom. I'd again like to state that I'm grateful for the addition of hair dryers and irons/ironing boards in every room. Flat screen TV's are awesome but wish there were a few more channels to choose from.

Coffee and soap/towels replenished daily by staff and the front desk staff is very friendly as well.

Was in the building closest to the expressway this time so did hear some traffic at night. Also could count on a wake up call from whoever was driving the diesel pickup truck at 6am every morning when they started it up.

My only real complaint is the lack of parking, especially if you arrive late at night.

Highly recommend this RRI to anyone. You can't beat it for the price.

Room Tip: Ask for room in the front building.
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, March 11, 2014
Thank You for taking the time to write a review
I appreciate your comments and I'm happy to hear that you like the addition of irons and hair dryers.
Thank You again for staying with us, and we look forward to your return.
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hasty, Arkansas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 20, 2014 via mobile

Rooms were very clean. Jayme was very helpful and nice to deal with. Lots of great restaurants within walking distance. Very good value! The rooms have been recently remodeled with big flat screen televisions and microfridge. Looking forward to my next visit here

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, January 23, 2014
Thank You for taking the time to write a review
Jayme takes pride in making sure our guest have a great stay
I appreciate your comments and will share them with my staff
We look forward to seeing you when you return
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
2 reviews
5 of 5 stars Reviewed January 18, 2014

The rooms where very clean and tidy.The staff was so helpful and made us feel at home. We stayed in the room for two weeks and everyday we received nothing but kindness and the warmed of employees whom enjoyed their jobs. If ever I find myself in need of temporary accomodations again I will be staying with the Blairwood Team. A special thanks to the Manager and front desk employee's they went far and beyond to make our stay pleasant.

Room Tip: The entire property was quiet. I walked the property at different times thoughout the day and night...
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroof7034, General Manager at Red Roof Inn Louisville East, responded to this review, January 23, 2014
Thank You for taking the time to write a review
I am very happy to hear that my staff made you feel at home.
I will be sure to share your comments with my them.
We look forward to seeing you again when you return
Sondra Williams
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Louisville East

Address: 9330 Blairwood Road, Louisville, KY 40222-5737
Location: United States > Kentucky > Louisville > East Louisville , Hurstbourne
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Louisville
#26 Business Hotel in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Louisville East 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Louisville
Louisville Red Roof Inn

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