After staying here for work for two weeks in August of 2012 and being very pleased I had absolutely NO problem in booking a three night work related stay in February 2013.
I didn't get to check in until after midnight on February 13th but the desk clerk was very friendly and my room request of being on the second floor and in the first building were honored. I booked directly through the hotel website and made this request.
Per my usual routine, I went up to the room before unloading my luggage and inspected for bedbugs and cleanliness. The only issue whatsoever was when I looked underneath the bed there were food crumbs and a piece of a saltine cracker that was a decent size corner chunk. But with no signs of bedbugs or other insects, and based on the cleanliness of the room and bathroom, I unloaded my bags for a three night stay.
Although the rooms aren't huge, they are comfortable with a built in desk, desk lamp and comfortable desk chair. There's also a seperate lounge chair along with a refrigerator, microwave and a safe in the King rooms. They charge you $1.50 per night for the safe but they will remove that charge at check out if you inform them that you do not use the safe.
Very nice flatscreen TV's although the remotes are a little bit slow when changing channels (due to the brand of TV, not the hotel).
On Thursday I stopped by the office for a cup of coffee before leaving for work and informed the desk attendant that underneath the bed needed to be vaccumed. She told me that they had recently had a meeting with the housekeeping staff discussing that very thing and that she would tell the person cleaning my room to make sure it was done that day.
Guess what? When I came back on Thursday night at 11pm the crumbs and stuff were still under the bed, despite the fact housekeeping had been there and left fresh towels, made the bed, etc. I decided it wasn't that big of an issue since I wasn't sleeping under the bed and the rest of the room was very clean and I checked again on Friday night, it was still there.
I reported it to the desk upon checkout this morning and the desk attendant remembered me from Thursday and said that she had told the housekeeper in English and Spanish on Thursday to do it and she would make sure it was done today.
That's the ONLY complaint at all I have and it's so minor it didn't really bother me. However, I know some people are particularly picky about this sort of thing so I wanted to give everyone a heads up. I am fairly confident if I had really made a huge deal of it they'd have sent someone right up to vaccum.
As I wrote in a previous review, it can be a little hard to find this hotel if it's your first time. Once you exit the Expressway (I64) go to the traffic light in front of Olive Garden. Hang a left there and then at the end of the short street by Olive Garden hang another left. At the end of that street (across from Waffle House) turn right and the property is on your left at the end of the street. The street dead ends into Blairwood Country Cllub and there are very nice gated apartments across the street from the property. There are also several quality chains of hotels down this street (Drury, Baymont, Days Inn and a Courtyard) and it's a very low traffic area and is super quiet. In fact, I did not hear any outside sound AT ALL during this stay as I was in room 203 which is one room away from the end of the building.
There are still no irons or ironing boards and this would be a very nice thing (and fairly inexpensive I'd think) to add for guest comfort. So make sure you bring along your own iron and buy one of those small cheap travel size ironing boards, or bring some Downey Wrinkle Release. I'd really like to suggest that the hotel provide irons and ironing boards if possible.
Parking close to your room can be difficult, especially if you get in late at night and are on the side of the hotel facing Days Inn. There's not a lot of parking on that side so you usually have to go around the building and park on outside row facing the Country Club. Not really a big deal as the parking lot is well lit.
The exterior walkways and stairways are well lit as well. But watch out for an old style air conditioner sticking out of the wall about five feet up and 18-20 inches out from the wall on the second floor landing of the first building. I can imagine if someone wasn't paying attention or comes in having had one too many this could result in a nice head bump.
The desk staff is super friendly here and I absolutely have no problem recommending this hotel to anyone. I plan to stay again in August for my two weeks of work that's an annual thing and may stay again early next month as I'll be back for a conference. Until something happens to convince me otherwise, this property has become my "go to place" to stay when I have to be in Louisville overnight.
Granted, it's not a Hilton or even a Holiday Inn...but it's plenty nice enough especially for the rate and the beds are super comfortable and when I'm in town for business my nights are always late so all I want is a clean, quiet and safe place to sleep. This place gets all that and then some and I have no problem returning again and again or recommending it to anyone.
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- Also Known As:
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- Louisville Red Roof Inn