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“Just Average Overall” 3 of 5 stars
Review of Red Roof Inn - Louisville SE - Fairgrounds

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Red Roof Inn - Louisville SE - Fairgrounds
2.0 of 5 Hotel   |   3322 Red Roof Place, Louisville, KY 40218 (South Side)   |  
Hotel amenities
Ranked #14 of 97 Hotels in Louisville
Certificate of Excellence 2014
Xenia, Ohio
Top Contributor
118 reviews 118 reviews
14 hotel reviews
Reviews in 57 cities Reviews in 57 cities
53 helpful votes 53 helpful votes
“Just Average Overall”
3 of 5 stars Reviewed August 12, 2013

We were going to Louisville for a 3-night stay and saw some good reviews on Trip Advisor about this particular Red Roof Inn, so we booked a room here. Overall, the stay was so-so. The positives: the staff was friendly and helpful, and the rooms were clean with everything in them in good repair. The not-so-good: the area surrounding the property is really ugly, and when we would step out of our room, the outdoor smell was overwhelmingly of air conditioner exhaust, and the outdoor of the property wasn't very clean (for instance, especially the outdoor stairways). This is a 3-floor property, and there are only ice machine and vending areas on the 1st floor (near the main lobby/check in) and on the opposite end of the building on the 3rd floor. Our room was in the middle of the 2nd floor, so it was inconvenient for us when we had to get ice.

For an economy motel, this place wasn't bad, and the staff members did their best to make the stay pleasant. However, the issues of the location of the motel and the way it is physically set up make me not be able to rate this anything but a 3 (in other words, just OK).

Room Tip: If you want easy access to the ice and vending machines, request a room either on the 1st floor near...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRG1957, General Manager at Red Roof Inn - Louisville SE - Fairgrounds, responded to this review, August 13, 2013
Thank you for taking the time to review the property. I am glad that you found the rooms clean and well maintained and it was nice to hear that the staff did everything they could do to make your stay enjoyable. The ice machines are located on the first and third floor so it may be easier for some to request either the first or third floor. We are here to serve our guest and hope you will consider staying with us again.

Debbie Glasgow
General Manager
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267 reviews from our community

Traveler rating
    157
    74
    21
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Montreal, QC
Top Contributor
122 reviews 122 reviews
55 hotel reviews
Reviews in 78 cities Reviews in 78 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed July 24, 2013

I was trying to book a “red-hot deal” through the RedRoof website but I couldn’t get it to work. I took a chance and drove up to the hotel from Cincinnati and spoke with the front desk lady about my issues. She was very nice and was able to give me the same price for the room without any problems. She spent a few seconds on her computer and voila! Check in was nice and easy and so was check out, both times with great staff members.

The room was a nice remodeled room on the 2nd floor right over the office. It wasn’t as big as our last redroof inn room but it was more than enough for two people. Once again I really enjoy the new floors they are putting in the remodeled rooms this way we don’t have to walk on an old dirty carpets. The King bed was good, the room was clean and the internet worked well too. The washroom in this room was also renovated however it’s an older style washroom with the sink/vanity outside of the washroom.

Price/value ratio was great here. If you are visiting Louisville and need a place to spend the night OR just travelling thru this Red Roof inn is a great place to stay.

Note: This hotel doesn’t offer a pen and pad of paper in their room so if you’re used to other chains that do and you need to take notes be sure to bring your own.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRG1957, General Manager at Red Roof Inn - Louisville SE - Fairgrounds, responded to this review, July 26, 2013
Thank you for the seal of approval:). I will make sure and let Rebecca and Kelli know how much you appreciated their efforts. I am sorry that you had difficulty reserving your room through our website. Please come back and see us again real soon.

Debbie Glasgow
General Manager
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Little Rock, Arkansas
Top Contributor
80 reviews 80 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 24, 2013

The hotel itself is kind of hidden. Once found, it is easy to get to. Front desk personnel were very pleasant. Rates were excellent. Our room was the king deluxe and had hardwood floors. We really like that as there was no "musty" carpet odor and everything was visibly clean. The bed was comfortable, clean, no worries about bugs. The design is like the older style "motor inn" with all access doors on the outside and no inside hall. They have elevators if you need them. We were very satisfied with our stay when we traveled through; so satisfied that we stayed again on our way back to our home. Same pleasant service, same clean room. If you need a good night of worry free sleep- this is it. If you are looking for a resort to vacation in with all of the amenities, keep looking!!!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRG1957, General Manager at Red Roof Inn - Louisville SE - Fairgrounds, responded to this review, July 26, 2013
Thank you for your review. We are in the process of replacing our sign so hopefully it will be easier to find us the next time you are in Louisville. I m so glad that both of your stays were enjoyable. I hope to see you soon.

Debbie Glasgow
General Manager
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Worthington, KY
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 21, 2013

Staying for just an evening, we needed a place close to the hospital. TripAdvisor comes through again with accurate reviews and ratings. Rooms were freshly renovated and very clean. Off the path a little and tucked in a weird spot but ready to access. Great value, comfy bed and all the room we could need.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRG1957, General Manager at Red Roof Inn - Louisville SE - Fairgrounds, responded to this review, July 24, 2013
Thank you so much for the very nice review. The housekeepers work very hard to keep the rooms looking very nice. Please come back and visit soon.

Debbie Glasgow
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 21, 2013

Nice surprise. Had just come from a stay at the Galt House but an unexpected family health issue sent us in search of a place to stay closer to the hospital. I was unsure what we would find affordable for at least another weeks stay, the hospital gave us a list. Our room was small but meet all our needs, king rooms are smaller. CLEAN. Hardwood floors clean. Parked right in front. 3 floors we had downstairs- convenient. Good job red roof!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRG1957, General Manager at Red Roof Inn - Louisville SE - Fairgrounds, responded to this review, July 26, 2013
Thank you so much for the nice review. I am so sorry that you had to go to the hospital. I hope all is well now. We do have a larger king room that is available with a micro-fridge for a few dollars more. If you find yourself back in Louisville please come by and see us.
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Grayslake, Illinois
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2013

We never stayed at a red roof inn before. Always had impression that they were not very clean. I was SO wrong. This hotel was very clean. I loved the wood floors. It was one of the cleanest hotels I've ever stayed in. Small checkin lobby smelled like smoke but my room was perfect. Woman checking us in was very nice. Everything in the room worked perfectly. Had extra plugins for our devices under bed side table. Price was great too! Just about $60! Just off 65. Easy location off highway, pay attention to gps though small sign to get to red roof inn lane. Only complaint is that pillows were too puffy.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRG1957, Manager at Red Roof Inn - Louisville SE - Fairgrounds, responded to this review, July 10, 2013
Thank you so much for the very nice review. The housekeeping staff take pride in a job well done. The next time you stay here mention to the front desk that you would like different pillows. We have a few on hand that are a little softer and flatter for people who prefer them that way. Thank you once again for staying with us.

Debbie Glasgow
General Manager
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Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 2, 2013 via mobile

Everything clean and modern, flat-screen TV, accessible outlets for chargers. Would definitely stay again. Great wood floors and reading lamps.

No breakfast, perfunctory staff. Location distant from downtown.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DRG1957, General Manager at Red Roof Inn - Louisville SE - Fairgrounds, responded to this review, July 4, 2013
I am so glad you enjoyed the nice clean rooms. We like the hardwood floor and large flat screen TV also. I appreciate you taking the time to give us a nice review. Come back and see us again soon.

Debbie Glasgow
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn - Louisville SE - Fairgrounds

Address: 3322 Red Roof Place, Louisville, KY 40218
Location: United States > Kentucky > Louisville > South Side
Amenities:
Business Center with Internet Access Wheelchair access
Hotel Style:
#4 Best Value Hotel in Louisville
#11 Business Hotel in Louisville
#13 Romantic Hotel in Louisville
#18 Family Hotel in Louisville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn - Louisville SE - Fairgrounds 2*
Number of rooms: 110
Reservation Options:
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Also Known As:
Red Roof Inn - Louisville Se - Fairgrounds Hotel Louisville
Louisville Red Roof Inn

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