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“Great place to stay” 4 of 5 stars
Review of Residence Inn Louisville Northeast

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Residence Inn Louisville Northeast
3.0 of 5 Hotel   |   3500 Springhurst Commons Dr, Louisville, KY 40241 (East Louisville)   |  
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Ranked #15 of 95 hotels in Louisville
Indiana
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Great place to stay”
4 of 5 stars Reviewed January 25, 2014

After several stays in Louisville, we decided to try Residence Inn. It was a very comfortable room with everything one would need and more. The bed was actually soft enough to get a good night sleep on, which I was starting to think we would never find in Louisville.Overall for the price this place can't be beat. This will definately be our new place to when visiting.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGMKY, General Manager at Residence Inn Louisville Northeast, responded to this review, April 29, 2014
raa1045,

I am so glad you decided to give our hotel a try while visiting Louisville! I know you have many options while in town and appreciate you choosing us. Come back soon!
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99 people have reviewed this hotel

Traveler rating
    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Ontario
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 4, 2014

Stopped at this place on our travels. Really nice suite, very comfortable. Clean comfy bed & the couch was also comfy. They did have issues with their wifi service, but the young man at the front desk was very helpful, as were their tech people. They got ours up & running for the time we needed it. They provided a light dinner in the evening & good breakfast in the morning. I would recommend this place for anyone who needs a place to stay for an extended time also.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ResidenceInnGMKY, General Manager at Residence Inn Louisville Northeast, responded to this review, January 20, 2014
Jode,

Glad you had a great stay with us and were able to enjoy our social hour as well as our breakfast! Next time you pass through Louisville we look forward to seeing you!
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Detroit
Top Contributor
110 reviews 110 reviews
29 hotel reviews
Reviews in 64 cities Reviews in 64 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 3, 2014

My wife and I stayed here one night. We were pleasantly greeted by the desk clerk - in fact she was still on duty the next morning and while friendly looked a little tired as one would imagine. The room was comfortable and clean. Some of the common areas were showing their age a little and the business area was a bit of a mess. The hotel provided hot dogs, pop and beer in the evening and a nice breakfast in the morning - the breakfast offered more options than most other chain motels. We'd stay here again.

Room Tip: You don't want to stay anywhere near the noisy elevator.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGMKY, General Manager at Residence Inn Louisville Northeast, responded to this review, January 20, 2014
Trackandcccoach!

Thanks for staying with us while you were in the area. I am glad our staff was friendly and that our amenities offered you what you needed during your stay!

Come back soon!
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Soenderborg, Denmark
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 21, 2013

I have stayed at Residence Inn Louisville Northeast on several occasions and have been very satisfied every time. Very nice and big rooms, including a small kitchen, nice location in relation to shopping and easy access to the rest of Louisville/Kentucky. I'll be going back in a few weeks :) Breakfast is ok by US standards, but rather limited by Danish standards.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGMKY, General Manager at Residence Inn Louisville Northeast, responded to this review, November 25, 2013
Peter B,

Thanks for being loyal to our hotel while in Louisville. We look forward to welcoming you back soon!
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Belleville, Illinois
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 17, 2013

I saw this phrase on a commercial describing the Residence Inn on a commercial there and it is very true. It honestly felt like we were staying in a community, not just a hotel. Very spacious rooms, full sized refrigerator, dishwasher, 2 TV's, one for the living room and one for the bedroom. This place is a little more expensive though. We spent about $119.95 + tax for one night. The good news is though you get an all you can eat breakfast in the morning which saves you a little money from having to eat out. You can also purchase food from a grocery store and make it in your kitchen which reduces costs as well. It might be too expensive to use this hotel on a regular basis, but for a memorable occasion this place is awesome! Also the indoor pool was fantastic! Very comfortable and decorated rooms definitely felt like you were in someone's home, not just in a hotel room.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGMKY, General Manager at Residence Inn Louisville Northeast, responded to this review, January 20, 2014
Mrange,

Thanks for staying with us! You are so right, our rooms make you feel like you are staying at a home, not a hotel. Glad you were bale to strech out and relax while you were here!
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Columbus, Indiana
Top Contributor
92 reviews 92 reviews
54 hotel reviews
Reviews in 61 cities Reviews in 61 cities
173 helpful votes 173 helpful votes
5 of 5 stars Reviewed October 17, 2013 via mobile

Had a 2-bedroom suite, 209, that was blissfully quiet. Our first night in Louisville we chose the Airport Residence Inn. I did not take into consideration the UPS departures from 1-3:30 am...MISTAKE. So we relocated and made a good choice. Our grand kids thought we'd moved to a new hotel it was so fresh and updated in the hallways. The room is showing some wear since they refurbished several years ago, but they are taking good care of what they have.

The hotel is paired with the Courtyard hotel so that provides a restaurant/bar choice (though admittedly limited). There are a number of restaurant choices in walking distance which was great.

Distance from downtown was about 11 miles on two interstates (mostly I71) which is close enough for our needs.

Stayed October 2013, traveled with family
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ResidenceInnGMKY, General Manager at Residence Inn Louisville Northeast, responded to this review, January 20, 2014
Crackofdawn,

So glad you were able to get a good nights rest in one of our huge 2 bedroom suites while you were here!

Hope you can come back soon and enjoy some more of our great amenities! Bring your grandchildren so they hang out at our indoor pool and play basketball in our basketball court!
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Cold Spring, Kentucky, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2013

I checked into the Residence Inn on Sat 9/21/13. Lea, the Manager helped me when making my reservations so my experience was wonderful from the beginning to my departure. This
hotel is older but it is so clean, quiet, staffed with wonderful people that understands what
"hospitality" really means. I already knew that the Residence Inn had spacious suites and that it was geared for extended stays. I was with my 15 year grand daughter and it was great having
a one bedroom suite since she wanted to be on her laptop to the wee hours and it worked great
that she was happy to sleep on the pullout in the living room. Breakfast was the standard but
had a very impressive presentation. Having had so many breakfast at hotels, I was still impressed with the variety, layout and the breakfast attendant. This hotel is staffed properly and I wouldn't hesitate to return. I love all of the choices of shopping and restaurants all surrounding the hotel, excellent locations for a girl's weekend trip. Thanks for a great stay! Linda D

Room Tip: We had a quiet room and the most comfortable bedding even though it was facing the parking lot and I...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnGMKY, General Manager at Residence Inn Louisville Northeast, responded to this review, November 25, 2013
SuiteGirl2013,

I am glad the service of our staff exceeded your expectations! We consider our guests like family. Come see us soon!

Sincerely,

Leah Goebel-GM
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Additional Information about Residence Inn Louisville Northeast

Address: 3500 Springhurst Commons Dr, Louisville, KY 40241
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Louisville
#16 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Louisville Northeast 3*
Official Description (provided by the hotel):
The Residence Inn Louisville Northeast is ideally located just off Exit 32 on I-265, and just 20 minutes from downtown Louisville. This convenient location offers easy access to the corporate offices of Brown-Forman, Kindred Healthcare, and Humana, as well as the terrific leisure destinations including The Summit Mall and Tom Sawyer State Park. This hotel offers guest rooms that are 50% larger than standard rooms in Northeast Louisville, and are highlighted by the brand-new HD TVs equipped with premium cable. Guests feel at right at home with the fully-equipped kitchens fitted with full-sized refrigerators, microwaves, and stovetops. Staying productive away from the office is easy with the full-service business center and property-wide WiFi, and guests love to maintain their active lifestyle in the fitness center or on the outdoor sports court. The complimentary breakfast buffet starts your day off right by offering a variety of fruits, cereals, and entrees including Belgian waffles. ... more   less 
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Also Known As:
Residence Inn Louisville
Louisville Residence Inn

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