My husband Wayne and I were traveling for our 25th wedding anniversary and one of the places we wanted to visit was Louisville, KY. We booked our stay at the downtown location in Louisville. It is only one of four Hampton Inns that have a bar! Our gracious hosts upgraded our room and gave us complimentary drinks at the bar. Later that day we had a problem with smokers in the hotel next to our room. We were disappointed thinking we might end up in a regular room away from the smoke (even though the smokers were being removed from the hotel the smell was horrendous). Instead management upgraded us to the Presidential Suite!!! AWESOME! We felt like royalty, we will always remember this Hampton Inn, you guys did it again!