I wasn't too happy. We had booked two nights because of a karate tournament and banquet at the convention center. We had reserved a pool side room. Our room was moved without notifying us. We were also not notified of the fact that the pool was closed for the entire month for renovations. I was not even notified of that fact when I checked in. I thought it was odd that I had a second floor room and was told I had been moved. My room key did not work, if was on walking back down to the desk to get this fixed that I passed signs saying the pool was closed for renovations until November 29. It looks like if a person went through the trouble of reserving a pool side room some time in advance of the stay, the business could have notified me that the pool would not be available. My son, and the rest of the kids on the tournament team, were not happy.
- Official Description (provided by the hotel):
- The new Ramada Plaza Hotel Louisville features all new guest rooms, 32 inch HD TV's, Indoor Pool, Sauna, Fitness Center, Arcade, Gourmet Coffee Shop, Family Pizza Restaurant, Nightclub, Business Center, Free Airport Shuttle and has over 40,000 SF of banquet and Exhibition space. ... more less
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- Also Known As:
- Ramada Plaza Louisville Hotel Louisville