If there's ever an example of "don't judge a book by its cover," Taj Palace has got to be it. The nondescript building looks positively sad on the outside. Even the waterwall, while peaceful to listen to, looks homely.
Step inside, however, and you'll be pleased. The restaurant is immaculately clean, with nice accents and a beautiful bar. Lighting is subtle, and actually would make it a great romantic meal. Indian music is piped throughout but at a low volume as if not to offend (if anything, a bit louder would add to my experience, but that's just me).
I've eaten here twice. I had their lunch buffet about a year ago. It's a good value for the money with ample choices, although Shalimar's buffet is a bit better for food quality and presentation. Still, I'd have no problem eating Taj's buffet again. There was some confusion about correctly charging my credit card, but it was resolved quickly and the waitress was all smiles.
Recently, I stopped by for a carryout order. Every staff person I met was personable and friendly. After just a few minutes of waittime (while I sat comfortably at the bar), I was brought my food with apologies ("I told them you were here waiting!"), as if I was a regular who had been kept an hour. The food itself was not only delicious (saag paneer with naan bread) but the portions were large enough for an entire second meal.
I'd like to take my wife here for a true sit-down dinner and relax in the ambience. Taj Palace is definitely recommended.
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