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“Feels Like a Five-Star Property” 5 of 5 stars
Review of Louisville Marriott East

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Louisville Marriott East
3.5 of 5 Hotel   |   1903 Embassy Square Boulevard, Louisville, KY 40299   |  
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Free Parking
Ranked #4 of 95 hotels in Louisville
Cleveland, Ohio
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Feels Like a Five-Star Property”
5 of 5 stars Reviewed September 6, 2012

Have stayed at this property on two separate occasions for business. Everything about this Marriott is awesome. Service was very welcoming and they seemed eager to make sure you were having a great experience. Room was very spacious and had all the things business travelers are looking for: ample outlets, fast reliable wireless, big flat screen tv, comfortable bed and more. Very convenient location when traveling between Louisville and Lexington for business. Not too far from nicer restaurants, but not much in the immediate vicinity. Emailed the GM regarding an issue I experienced during my stay and he immediately responded and took action to address my concern. Will definitely return.

Room Tip: Avoid rooms adjacent to the elevator stack...it is NOISY. Concierge floor is on the top level (10).
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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130 people have reviewed this hotel

Traveler rating
    91
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 5, 2012

Usually when you book a room in a suburban area of a city, you expect the basic business traveler accommodations -- everything is decent, but nothing sticks out as being superior. However, when I recently stayed here for a work trip, my jaw literally dropped in surprise.

The hotel is gorgeous -- the lobby (which is ENORMOUS), looks like something you'd find in a fancy, downtown establishment. The bar is terrific, and has lots of seating options; my coworkers and I enjoyed a relaxing happy hour on leather couches and chairs. The rooms were spacious, super clean and very modern. The open show is beautiful too. The best part was room service; I had ordered breakfast the night before, to be deliver by 7 a.m. At 7:03 a.m. room service arrived. I asked how much I owed them, and they told me there would be no charge -- because they were THREE minutes late. I even tried to pay them, saying I didn't even notice and 3 minutes hardly counts as "late," but they refused -- talk about great customer service!

I'll definitely be staying there again when my work brings me to Louisville.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 2, 2012 via mobile

Beautiful hotel. Extremely great service! One of the best hotel beds ever! The room was very comfortable, clean, and decorated nicely. Meeting areas seem well appointed. Unfortunately didn't have time to try breakfast but restaurant area seemed nice. There was a live band in the bar area on the night of arrival. Definitely will stay here again!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 31, 2012

I stayed at the Louisville Marriott East for one night when I was in town for business. This hotel is not downtown, which was fine because I was visiting offices in the vicinity. I had an easy check-in, and there was complimentary water with orange slices available in the lobby, which was a nice touch!

The lobby of this hotel is absolutely beautiful! They have a huge gym, which I had every intention of using, but didn't have time. :) There is also a nice indoor pool if you are traveling with your family.

My room was spacious and very clean and the bed was super comfortable. I tend to be a light sleeper, especially in hotels, but that was not the case here. I also appreciated having mini fridge in the room.

They serve Starbuck's at the bar in the morning. The barista/bartender was really friendly and helpful, as was all of the staff I encountered during my brief stay.

Overall a great experience. I would recommend this hotel for business travelers or families.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indianapolis, Indiana
1 review
4 of 5 stars Reviewed August 29, 2012

I had a great stay at the Marriott East Hotel in Louisville during a recent work trip. The service is incredible and the staff was friendly and accommodating. The hotel has a modern feel and is very spacious. The rooms are clean and inviting. I really enjoyed the work-out facility. The gym was amazing and offered everything and more to a total body workout.

I will stay there every time I visit Louisville. I highly recommend this hotel for anyone looking to stay in Louisville whether for work or leisure.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millstone, New Jersey
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 19, 2012

Stayed one night for a conference...this is a very attractive property that was extremely clean with a wonderfully helpful staff. Food was nicely presented. Room was spacious with easy to use electronics panel for laptops, internet, etc. A nice surprise - a nicer experience!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooks,Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2012

My recent stay at the new Louisville Marriott East was fantastic! Hotel was brand new, staff was excellent, food was great, hotel overall was beautiful. My wife and I even met the Food & Beverage Director & General Manager on a Saturday night.

Room Tip: Concierge Level had excellent views of the city
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Louisville Marriott East

Address: 1903 Embassy Square Boulevard, Louisville, KY 40299
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Louisville
#5 Business Hotel in Louisville
#8 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Louisville Marriott East 3.5*
Official Description (provided by the hotel):
The only full-service luxury hotel in the East End of Louisville featuring Charr'd Bourbon Kitchen & Lounge, 1,500 sq. ft. Workout Room, Business Center and Concierge Services. 21,000 square feet of flexible meeting facilities and services complemented by Marriott's renowned meeting expertise. ... more   less 
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Also Known As:
Park Inn Louisville East Hotel Louisville

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