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Holiday Inn Airport South: Traveler Reviews

3.0 of 5
6551 Parmount Park Dr., Louisville, KY 40213 (Okolona)
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Holiday Inn Airport South
Ranked #58 of 96 hotels in Louisville
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36 reviews from our community

    Trip type
Traveler rating
    9
    11
    9
    5
    2
Date Rating
Newburgh, Indiana
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Didn't meet my expectations”
3 of 5 stars Reviewed November 15, 2012

I needed a hotel to just stay overnight and then catch an early flight the next morning. I was hoping to leave my car here to avoid airport fees. Upon entering my room for the evening, I had a difficult time regulating the room temp. The other problem was a smell that I could not figure out what it was. It was the smell of something new, like new carpeting but the carpet was not new. The window did not open for fresh air. I ended up not sleeping well and waking with a horrible headache the next morning. In addition, I was not comfortable in leaving my car on property as the area was a bit sketchy. So I ended up with a restless night and paid for my car at the airport afterall. Next time I will pay a bit more and stay at the Marriott.

Room Tip: This hotel allows smoking on the upper floors
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Stayed November 2012, traveled solo
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Ask DisneyQueen18 about Holiday Inn Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Ideal for Business Travel”
4 of 5 stars Reviewed November 12, 2012

I was at Holiday Inn Airport South for couple of days last week. Ideal for short stay business trips. Very close to the Louisville Airport. Their breakfast spread was good. I was amazed by the waitress at the cafe. We were four of us on business travel. She remembered during the next day buffet what exactly each of us had asked for the previous day for breakfast. A fairly clean and well maintained hotel. The downside is that there are no water bottles in rooms. However, we can request for the same at the reception. Few good Mexican restaurants around this hotel. Worth a try.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by ARNKMR for Louisville
Ask ARNKMR about Holiday Inn Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
November 15, 2012
Dear ARKMR,

Thank you for telling us about your stay with us. We appreciate all your feedback. We are so glad that we could accommodate your business needs. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We will pass your great comments on to our staff. They always appreciate hearing when they are doing a good job. Thank you for your time. We hope you will stay with us again in the future.

Sincerely,
Holiday Inn Airport South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Comfortable and Convenient”
4 of 5 stars Reviewed September 6, 2012

I really liked this spot. We arrived at the airport late at night and quickly found this place one exit down on 65. The staff was very nice. The room was large, comfortable and clean. It was a good night's sleep. If you're in this area, look no further! I stayed at another nearby hotel and it was horrible! This place is nice and safe.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by Skye21 for Louisville
Ask Skye21 about Holiday Inn Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
September 7, 2012
Dear Skye21,

Thank you for telling us about your stay with us. We appreciate all of your comments about the hotel. We strive as hotel to provide a clean, safe, and comfortable place to stay. We are so glad that we could accommodate you. Thank you so much for this review. We hope that you will stay with us again in the future.

Sincerely,
Holiday Inn Airport South
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Cypress, Texas
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Priority Club Un-Friendly!!”
2 of 5 stars Reviewed August 20, 2012

Fairly clean property. Upon checking in I was not greated as a Priority Club member or offered an upgrade despite having suites available. There was artwork missing from the walls in the room that I checked into. It seems as though they are getting comfortable with the business they automaticly get from Ford or GE that they don't really care about the guest who stays less frequently. The room was fairly clean, but the housekeepers need help. The wall need some paint touch up and the entire 4th floor has a smokey smell. Probably will not stay here again. For a $145 per night I am really let down!!

  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask gt1dreaming about Holiday Inn Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Senior Reviewer
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6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Really Nice Holiday Inn”
3 of 5 stars Reviewed May 30, 2012

This is probably the nicest holiday Inn if ever stayed in . I think this property is new as the lobby , hallways and my room were impeccably clean . Location is convenient as it is close to the airport and a number of fast food restaurant . Hotel has a nice indoor pool and outdoor basketball court . The staff are not very friendly but overall I enjoyed my stay at this Holiday Inn .

Room Tip: HUGE King size Beds !!!
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Lovetotravel8787 about Holiday Inn Airport South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Holiday Inn Airport South, responded to this review
June 11, 2012
Dear Lovetotravel8787,

Thank you for telling us about your recent visit to our hotel. We appreciate all guest feedback good or bad. Thank you for all of your nice compliments. We will pass them on to our staff. We apologize that you felt that our employees were not very friendly. We will pass that message on to them. At our hotel our guests are our number one priority. We apologize. Thank you again for your time. We hope that you will stay with us again in the future.

Sincerely,
Holiday Inn Louisville Airport South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Airport South

Also Known As:
Holiday Inn Airport South Hotel Louisville
Holiday Inn Airport South Hotel
Address: 6551 Parmount Park Dr., Louisville, KY 40213
Phone Number:
Region: United States > Kentucky > Louisville > Okolona
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 96 hotels in Louisville
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Warm Welcome A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that create an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Louisville s Newest Holiday Inn located at the airport (SDF). Located off of I-65 at Fern Valley Rd., exit 128. Stay with us; park & fly with us to Louisville International Airport in our 24-hour complimentary shuttle service. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Louisville Airport. Close to where you need to be Minutes away from; Louisville International Airport (SDF), UPS World Hub, FedEx, Ford, GE & the other many companies in the area. Also, enjoy the many attractions in Louisville; Fair & Expo Center, Six Flags, University of Louisville, & of course, home of the fastest two-minutes in sports; Churchill Downs Kentucky Derby. ... more   less 
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