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“Vacation Stay” 4 of 5 stars
Review of Comfort Inn Louisville

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Comfort Inn Louisville
2.0 of 5 Hotel   |   4444 Dixie Highway, Louisville, KY 40216   |  
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Ranked #41 of 98 Hotels in Louisville
Iowa
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Vacation Stay”
4 of 5 stars Reviewed June 14, 2014

Stayed several nights as our base exploring Louisville. Location was good for our itinerary. Staff at front desk were friendly and helpful - breakfast room staff not so much. Breakfast was plentiful with a wide variety of the usual offerings. Price was good compared to other hotels in the area. Large clean room with comfy bed and pillows. One thing I was surprised by and not mentioned by other reviews for this hotel was the street noise that was heard in our room. It was very noticeable during the day but luckily died down during the night except for the motorcycles visiting the local watering holes for thirsty Thursday specials. All in all would probably stay again for a short visit.

Stayed June 2014, traveled with family
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129 reviews from our community

Traveler rating
    68
    36
    14
    8
    3
See reviews for
47
27
6
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Evansville, Indiana
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 25, 2014

Easy check in, comfortable bed/pillows, good continental breakfast. Check out is at 11. Relatively easy to get to from Churchill downs. Would stay again for a one night stay. Very good value on a holiday weekend

Stayed May 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Salle, Illinois
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 21, 2014

Very clean, comfortable room with king bed. Fridge and microwave too! King bed was outstanding along with the pillows. Has indoor pool and hot tub. Great rate and service. Right off the highway and near lots of restaurants. Would stay here again if ever back in the area. Not too far from downtown Louisville.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, Kentucky
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 19, 2014

We have always stayed at the Hampton Inn downtown for convenience.
However, our last two stays at the Hampton were far from "comfortable".
Comfort Inn has been a "go to" hotel for us in the past and we decided to try it in Louisville.
This Comfort Inn location is only 10-12 minutes from downtown. (depending on traffic.)

The pros:
*The rooms are clean & roomy
*The price is right and discounts are available
*lots of seating
*we needed an extra blanket & ice bucket, no problem, the staff is friendly and easy going

The cons:
*We found a syringe in the desk chair, the windows were left unlocked and a towel had "make up? (I hope) stains" on it! House keeping needs to do a "one last look" before leaving the room.
*Breakfast over at 9 and check out at 11? Most hotels are now going to breakfast, over at 10 and checkout at 12.
*The wallpaper in the bathroom is starting to peel. It needs to be removed.

This a great hotel if you want to stay out of downtown.

Room Tip: We always ask for a corner room for less noise. There is only 1 elevator and it is in the center of...
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  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 14, 2014

Our group was taking a trip to Louisville KY to the Waverly Hills Sanatorium. We spoke to a manager on 3 different occasions prior, asking if we could check in early. They said yes, anytime after 7:00 a.m. and it should not be a problem. We even called the day before to confirm. We were traveling all night to get to our destination (14 hours) and could not wait to get to the hotel to sleep. Come to find out, the other group we were traveling with arrived at the hotel to find out that they were fully booked and there was no way we could check in before 12:30pm. They left and got 3 rooms at the Holiday Inn Express. I then call the hotel and the manager was rude and really did not care what we had to say. I told her that I understand that they were booked with no rooms available, but that is one the reason we chose the hotel as they said no problem after 7 a.m. The manager did not want not work with us, nor did they apologize, and only said that their cleaning crew did not arrive until at least 8:30 a.m. therefore no rooms until at least 12:30. We cancelled our reservation and also stayed at the Holiday Inn Express that catered to our every need. Again, I completely understand the early check-ins, it was just the way that the situation was handled, and it's too bad as they lost 5 rooms and also customers for the next time we travel there.

Stayed April 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 14, 2014

First, we want to tell you about the accommodating staff. Jennifer,Ebony,andTanya were so sweet and accommodating and extremely helpful. Our breakfast was great..Lisa and staff assured our food was fresh and there was plenty available. The rooms were clean and very comfortable and even though it is located on a busy highway..it was super quiet. We would definitely stay here again.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 19, 2014

Very nice, nice new modern hotel. Very good breakfast, very spacious rooms. The staff were great, and this is where i will stay when I'm in Louisville. My only peeve was that the wifi in my King Suite was terrible. The front desk offered me a wired-in option but hey I use a MacBook Pro.

Room Tip: Rooms toward the ends of the hallways have really bad wifi.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Louisville

Address: 4444 Dixie Highway, Louisville, KY 40216
Phone Number:
Location: United States > Kentucky > Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in Louisville
#27 Family Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Louisville 2*
Number of rooms: 85
Official Description (provided by the hotel):
Renovated in Summer 2015, The Comfort Inn Southwest offers new guestrooms and a great location only minutes away from The Fair and Expo Center, Kentucky Kingdom, the Airport, and The University of Louisville. Located on Dixie Highway right off the expressway, there is a wide assortment of restaurants to choose from within 2 miles. Our staff is very friendly and helpful to our guest, and we hope you will consider us on your stay! ... more   less 
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Also Known As:
Comfort Inn Louisville Hotel Louisville

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