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“Great Location!” 4 of 5 stars
Review of Galt House Hotel & Suites

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Galt House Hotel & Suites
3.5 of 5 Hotel   |   140 North Fourth Street, Louisville, KY 40202   |  
Hotel amenities
Ranked #33 of 95 hotels in Louisville
San Diego, California
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Great Location!”
4 of 5 stars Reviewed July 30, 2012

I stayed here for a convention earlier this month. It is a very large hotel, and is a bit confusing finding the different conference rooms in the 3 different towers. However, the staff are very friendly and helpful. The rooms are large and clean. The bed was a bit hard, but the room was otherwise comfortable. There are a number of dining options including a coffee shop, several bars, and a couple restaurants. The location is fantastic, with views of the Ohio River, especially from the conservatory, which connects the East and West towers on the third floor. Overall I had a very nice stay and would stay here again.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaltCustomerCare, Public Relations Manager at Galt House Hotel & Suites, responded to this review, July 31, 2012
Thank you for staying with us at Galt House Hotel! We are so glad you had a great time at our hotel and in Louisville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,487 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Calgary, Canada
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 29, 2012

The Galt House is located right in the heart of downtown Louisville. Nice views from the upper floors of the hotel, and great service from their staff. I enjoyed the many restaurants and shops that were close-by and walking distance to this location. Added bonus is the free trolley that travels some key downtown areas, and leaves right from the hotel stop. Glad there was air conditioning during the hot summer days of July, since it kept the hotel a comfortable temperature. I agree with other reviews that mention how the hotel is a bit dated, but it didn't hamper my stay. Tip: the airport shuttle from the Galt house was pretty convenient if you can leave during its scheduled times, and it saves a few extra dollars (less than a taxi). Overall, I was really impressed with the culture, food/beverages, architecture and charm of Louisville -- well worth a visit!

Room Tip: Upper rooms have a better view.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaltCustomerCare, Public Relations Manager at Galt House Hotel & Suites, responded to this review, July 31, 2012
We thank you for staying with Galt House Hotel and are happy you had a nice stay in Louisville. We understand that our comfortable, Southern-style decor is not for everyone, but are glad to hear you enjoyed our restaurants and staff.
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Dallas, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 29, 2012

I stayed here for a conference recently. It was probably a nice hotel 30 years ago. Now it is pretty worn out. The room was OK, but the air freshener smell was a little overpowering. The catering for our conference was poor. I would not stay here again.

  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaltCustomerCare, Public Relations Manager at Galt House Hotel & Suites, responded to this review, July 31, 2012
We are sorry your stay did not meet expectations. We appreciate your feedback and thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
111 reviews 111 reviews
16 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 28, 2012

I stayed here for a conference. This is an old hotel and in my room it showed its age. I was in the Suite tower. Although I had a suite it was very dark as I had only one window in the bedroom and it faced essentially the space between other buildings and the garage. the bathroom was reasonably new and very nice, but the living area and bedroom need updating.

Room Tip: Ask for a higher floor
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaltCustomerCare, Public Relations Manager at Galt House Hotel & Suites, responded to this review, July 31, 2012
Thank you for staying with Galt House Hotel. We appreciate all your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 27, 2012 via mobile

We stayed in a suite and it was very clean, roomy and hotel staff was very friendly!!! The suite was perfect because we had a baby with us so having a totally separate bedroom was great!!! Would definitely stay here again.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaltCustomerCare, Public Relations Manager at Galt House Hotel & Suites, responded to this review, July 31, 2012
Thank you for staying with Galt House Hotel! We appreciate your kind words and are happy you had a great time in Louisville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Top Contributor
97 reviews 97 reviews
55 hotel reviews
Reviews in 48 cities Reviews in 48 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 26, 2012 via mobile

There are other choices. You would be wise to stay someplace else. Dirty hotel room, peeling wallpaper, cold shower at 5:30 pm, forgettable banquet food, you can hear the noises from the guests in the room above mine,etc.

Stayed July 2012, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaltCustomerCare, Public Relations Manager at Galt House Hotel & Suites, responded to this review, July 31, 2012
We thank you for staying with Galt House Hotel. We would like to speak with you further to better understand your concerns. Would you please email customercare@galthotel.com and give us more details so that we may take appropriate corrective action. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nazareth, ky
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2012

My sister & I stayed 2 nights for a Conference held there. Being on the banks of the Ohio River & having some elegance to it's design, started us off on a plus. Being required to check in in the opposite bldg where our room was was awkward. But the room was clean & the beds were comfortable. The carpet was a little sticky (carpet shampoo?) & it would have been nice to have a small fridge in the room. The ice machine down the hall was depleted for awhile mid-evening, but room service allows one free bag of ice for cooler. The additional sink outside of the bathroom was nice. Thelma's cafe had good food & was reasonably priced (for breakfast anyway)--not sure about other meals. Our dinner & next day lunch served at the Conference were superb--esp the desserts! The salad was beautiful & tasty, but should have had the lettuce in smaller chunks--awkward to eat..

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GaltCustomerCare, Public Relations Manager at Galt House Hotel & Suites, responded to this review, July 31, 2012
So glad to hear you enjoyed your time here at the Galt House Hotel for your conference. We appreciate all your feedback. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Galt House Hotel & Suites

Address: 140 North Fourth Street, Louisville, KY 40202
Location: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Louisville
#25 Business Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Galt House Hotel & Suites 3.5*
Official Description (provided by the hotel):
Galt House Hotel, the Heart of Louisville, boasts 1,290 guest rooms and suites, 128,000 square-feet of convention space and more than 50 meeting rooms. Galt House Hotel features six full-service restaurants and lounges, including RIVUE, a 25th floor revolving restaurant with amazing cuisine, as well as the Rooftop Garden and Terrace, Club 360° Fitness Center and the three-story Conservatory that connects the two towers over 4th Street. It is connected to the KFC Yum! Center and the Kentucky International Convention Center, and within walking distance of Fourth Street Live! entertainment district, the Muhammad Ali Center, Kentucky Science Center, Kentucky Center for the Arts, Louisville Slugger Factory and Museum and Frazier History Museum. It is also within walking distance of unique shops and restaurants. ... more   less 
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Also Known As:
Galt House Hotel Louisville
Galt Hotel Louisville
The Galt House Hotel
Galt House Hotel And Suites
Galt House Louisville Ky

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