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“Very nice hotel” 5 of 5 stars
Review of Hilton Garden Inn Louisville Northeast

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Hilton Garden Inn Louisville Northeast
3.0 of 5 Hotel   |   9850 Park Plaza Place, Louisville, KY 40241 (East Louisville)   |  
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Ranked #6 of 97 Hotels in Louisville
Alabama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed September 1, 2013

My children and stopped here overnight for some sleep during a road trip. I felt safe, checking in was easy and quick, and the hotel was upscale and what I would expect from Hilton. The rate was also reasonable.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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234 reviews from our community

Traveler rating
    145
    59
    23
    7
    0
See reviews for
77
43
13
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 27, 2013

Near PERFECTION of detail comfort and staff. The location was -walk a gift.Cross a parking lot to higher end shops restaurants, close to expressway but none of its noise. The sleek lobby is inviting, elegant and comfortable. ALL staff were welcoming informative thoughtful helpful. Rooms updated pristine. Pool just big enough for a few kids or relaxing for adults, and warm enough, clean, no ammonia or chlorine odor. FINALLY- a fitness room with weights and clean. Like the glass partition to watch the kids at the pool during a short workout. LOVE the slow closing, anti-slam doors. breakfast was delicious staff was attentive and well organized;Enjoyed also eating on the patio. I now measure all Hilton hotels by this particular location and am sad no others meet these standards.The price was less than in the middle of Cave City, Kentucky for an understaffed antiquated, sad Hilton.
We are not laid back and easy to please-a few glitches; Lobby and halls too cold,A/C quiet but too strong, internet dropped often in the room, and I wish there was one firm and one soft bed. Ours were too pillowy which many do love. Family loved "Drakes" and "Zoes" and a delivery from an Italian restaurant was surprisingly good for us Chicagoans-Tasted a bit Southern Italian,with a tiny spicy bite.
WISH THE COMPANY WOULD EXACTLY DUPICATE THIS PLACE THROUGHOUT THE STATES, and have this staff train all the rest.

Room Tip: All room sides/views are similar.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Riner, United States
1 review
4 of 5 stars Reviewed August 19, 2013

The rooms were clean and comfortable. The staff were friendly and helpful. I was disappointed that there was not complementary breakfast. I used the gym and there was no one in it and enjoyed a private workout.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Rodney M, Front Office Manager at Hilton Garden Inn Louisville Northeast, responded to this review, August 21, 2013
I am very glad you enjoyed your stay with us. It is nice to have the Summit Shopping Center right out front! It's a one stop shop. Our patent adjustable mattresses is referred as the Hilton Garden Sleep System and definitely feels like sleeping on a cloud. We hope to see you soon the next time you are in Louisville.
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Owensboro, KY
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 3, 2013

This is a clean, budget friendly hotel located next to The Summit shopping area. The shopping area is fabulous with great restaurants. Although there is no complimentary breakfast they have a $9.95 breakfast buffet with made to order omelets which will more than fill you up. I'll be back.

Room Tip: They have adjustable memory foam mattresses.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrodsburg, Kentucky
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 25, 2013

Very nice hotel with everything that you would expect from a Hilton. $89 for a Saturday night is a great price for a hotel like this. The rooms were clean and up to date with no outside noise.
A huge shopping plaza and many different places to eat are within an easy 5 minute walk.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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hardinsburg, United States
1 review
5 of 5 stars Reviewed July 25, 2013

this is a very nice and clean hotel..no problems at all. wonderful location. Lots of shopping in walking distance. Staff great also. Beds were very clean and smelled clean. Great food within walking distance also. Great experience.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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franknlin, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 22, 2013

Very nice hotel, the staff is beautiful, will make your stay perfect. I travel some for work and stay mostly in Hilton properties, and this one is maybe my favorite. Good food at the restaurant, rooms are perfect. Staff will do anything to make sure you are smiling.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Place, Louisville, KY 40241
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Louisville
#5 Family Hotel in Louisville
#12 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
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Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton

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