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“Derby Trip” 5 of 5 stars
Review of Hilton Garden Inn Louisville Northeast

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Hilton Garden Inn Louisville Northeast
3.0 of 5 Hotel   |   9850 Park Plaza Place, Louisville, KY 40241 (East Louisville)   |  
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Ranked #6 of 98 Hotels in Louisville
San Diego, United States
1 review
“Derby Trip”
5 of 5 stars Reviewed May 9, 2013

An excellent stay with friendly staff. Beth the Manager and the desk staff were both cheerful and helpful. The hotel was clean and the room was spacious. Overall the location was 15 minutes to the airport and it was conveinent to shopping, dinning and a fun bar for evening refreshments.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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230 reviews from our community

Traveler rating
    143
    57
    23
    7
    0
See reviews for
77
42
13
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Chicago, United States
1 review
4 of 5 stars Reviewed May 8, 2013

This hotel had great service and very welcoming gifts and events for the derby and was not too far from the derby. the beds were very comfortable too - there was a hat and purse sale in the lobby the first day which was great!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loveland, Colorado, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 7, 2013

We stay here several times a year. Nice place to stay but ask for a room that is not on the "expressway side". The front desk staff can be hit or miss--sometimes they are great and sometimes not. Hotel is always sparkling clean. Rooms are good but I prefer anything not on the first floor.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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louisville, United States
1 review
5 of 5 stars Reviewed May 6, 2013

WE have stayed at this hotel 4-5 times. Everytime we come to Louisville we stay at this hotel. It is clean, friendly, and very comfortable. Whenever we travel we always look for a Hilton Garden inn as our 1st choice. We are a hilton honors member too.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2013

I was in town for a marathon and honestly bought on price. Check-in was a breeze. The front desk attendant was very discreet with my room number when she saw a gentleman approach the desk. The room was clean. The very minor issue I encountered was dealt with speed and the utmost professionalism. I'll definitely stay again when passing through.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 29, 2013

We got to the hotel and the pics were right on. Got to our room, it was nice until I pulled out the bed. Dust, dry skin and a layer of dust on the edge of the night stands. Called house keeping and they took care of it right away. We also had issues with our door not locking, and the closet door was broke. But the management took care of us. The breakfast was awesome, got a perfect omelet every morning. The bartender "Jimmy" was great too!!!! We will defiantly return for another stay. And the front desk staff was extremely hospitable.

Room Tip: We had a corner room on the second floor and had no issues with noise.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, IN, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

I stay at this hotel quite often and am ALWAYS satisified. The staff is wonderful and always helpful. Great location - close to restaurants, shopping and anything else you may need. From management to maintainance - A great hotel!!!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Louisville Northeast

Address: 9850 Park Plaza Place, Louisville, KY 40241
Phone Number:
Location: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Louisville
#5 Family Hotel in Louisville
#14 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Louisville Northeast 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Hilton Garden Inn Louisville Northeast Hotel Louisville
Louisville Hilton

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