This motel needs a renovation. It's clean and the staff is friendly and helpful. That's the good part of this review. Here's the not so good.
1. The elevator was very slow and seemed to take forever to get anywhere.
2. The a/c in our room was off when we arrived. It was very hot and we were very tired...not a good combination. We turned it on high cool and constant fan immediately and our room never got really comfortable. When we closed the door to the bedroom, we had to turn on a fan in the wall to get cool air into the sitting area. It didn't do a very good job. And even though we had it on constant fan, the a/c would still turn off.
3. They had just installed new televisions in the rooms and empty boxes greeted us as we got off the elevator on our floor. It was difficult to maneuver the luggage cart around the boxes. I don't know what kind of cable or satellite system this motel uses, but the channel numbers were totally weird. The station guide didn't match anything and when we called for assistance, the staff person that came didn't know the channel numbers either!
4. The breakfast area was clean, but breakfast was nothing special or inviting to tired people on a long trip.
5. The heated pool was not heated. It used to be an outdoor pool and they have enclosed it to make it an indoor pool. It could also use some renovations. Parts of the bottom and sides were flaking off. The door to the pool couldn't be closed or you'd be stuck in there. They have a half brick there to prop open the door.
We stayed here on our return trip because it was clean. I didn't bother with the pool and we didn't stay for breakfast.
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- Also Known As:
- Comfort Inn & Suites Airport & Expo Hotel Louisville
- Comfort Inn And Suites Airport & Expo