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“Great Location for Price” 4 of 5 stars
Review of Fairfield Inn & Suites Louisville Downtown

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Fairfield Inn & Suites Louisville Downtown
2.5 of 5 Hotel   |   100 E Jefferson, Louisville, KY 40202 (Central Business District)   |  
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Ranked #42 of 97 Hotels in Louisville
Monticello, Indiana
Top Contributor
62 reviews 62 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
“Great Location for Price”
4 of 5 stars Reviewed June 17, 2014

We stayed here in April and really enjoyed our stay. The breakfast was your typical fair and we parked for free in the parking garage (there were a few parking spots up front but they were small spots more suited for a compact car). Room was clean and staff was nice. We were in town to see a concert at the Palace. We are active people and like to walk so we found the hotel location perfect in respect to the Palace, several bars and restaurants and even the Louisville Slugger museum. On our way home from the concert we stopped at a gas station/quick mart which is cady corner across the street to the hotel to get snacks.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, June 20, 2014
Dear Meeshell89,

Thank you so much for taking the time to write a review about your recent stay with us, we really appreciate your feedback. We look forward to welcoming you back, next time you are in Louisville.
Regards,
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162 reviews from our community

Traveler rating
    55
    70
    26
    6
    5
See reviews for
36
46
9
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Provo, Utah
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 17, 2014

the rooms were fine, nothing special but great value, as always, when you stay at a fairfield. It's a 5-10 minute walk from most major sites in the city. the service at the desk was fine. I was little disappointed at the advice for where to eat. I would be fine to stay there again in the future. not overly impressed, but had a fine experience.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, June 20, 2014
Dear Justin H,

Thank you so much for taking the time to post a review about your recent stay with us. I am so sorry that you did not find the Front Desk Agents dinner suggestion to be a great one, we typically only recommend great restaurants.
Thank you again,
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MINNETONKA
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 6, 2014

This is a nice downtown hotel, if you want basic and no frills. Our room was clean and roomy, especially the bath, which was huge. However, while there were the usual pool and spa, there was no restaurant, only a very basic (and nothing special) breakfast room. Parking is on the property but is $10 extra per night. This is your usual hotel found on the interstate transplanted into the middle of the city. It is an $89 hotel that costs $179 for its location.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, June 9, 2014
Dear Hammer09,
Thank you for taking the time to review your recent stay with us at the Fairfield Inn and Suites. My team and I appreciate the honest review and am pleased to let you know that we are working on adding different items to our breakfast buffet to improve the breakfast selection.
Thank you again,
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Dunnellon, Florida
Top Contributor
100 reviews 100 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed June 5, 2014

I moved from Louisville, KY a few years ago. The downtown area continues to improve and to grow. We visited the hotel for a very short stay - arrived at 6pm and checked out at 11am. The staff was great, the room was clean and comfortable. I would like to have had a refrigerator in the room. Springhill and Fairfield work very well together - I parked in the Springhill area and it was not a problem - parking charge is usual for cities -$10 for this hotel. FOR THE PRICE, this hotel cannot be beat. It is just what we were looking for. It was a fast trip - in and out - we were attending an event at the YUM center- we walked there and we were very pleased with Fairfield.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, June 9, 2014
Dear BThankful,
Thank you so much for the wonderful review of your recent stay with us. I am thrilled to hear that even though short, you enjoyed your time with us. I completely agree with you, Louisville is certainly changing, happy to hear that you noticed the differences.
My team and i look forward to welcoming you back, next time you are visiting Louisville.
Regards,
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san francisco
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 29, 2014

As other reviews indicate, this is a good hotel. Staff are friendly and courteous. The room clean, and also cleaned in a timely fashion (no having to call the front desk at 6P asking for housekeeping to stop by). They provide complimentary breakfast. Parking is only $10/day. So why only 3 stars? Well, location is OK. It is within walking distance to 4th st, and the free shuttle service in the city. It is a fair hike to the NuLu and waterfront areas, but you could also take the shuttle. I was a bit put off initially by the rather rough clientele at the Shell station convenience store (only place open when I arrived at midnight) and the pawn shop across the street advertising guns and ammo. There was also an adult shop next to the Shell station. It is not that close to basic conveniences such as a drug store. But in the light of day, getting one's bearings and realizing that 4th street was just another block over was reassuring.

The rooms are a good size and appointed like any other 3 star hotel in the US. Beds comfortable, lots of soft pillows, but not like the heavenly beds offered by other chains. I wished they had in room safes and fridge. The breakfast was complimentary, but nothing special--institutional scrambled eggs, mystery meat sausage patties, diy waffles, bagels/toast, apple or orange juice, yogurt--very basic stuff. Complimentary coffee seems to be offered throughout the day (Yay!).

It is also located right off of the 65 highway, so very easy access to the airport and other areas.

Would I return? Maybe, but I might consider other properties such as the Springhill Suites next door (maybe they have in room fridges? well, it seems the parking is shared) or Marriott a block over (where there are restaurants that are open longer, thus saving me the trek to the Shell station, and maybe also an in room safe because the site of a pawn shop in the area made me a bit uneasy).

Room Tip: upper floors may have a view. I got a kick out of the building with a portrait of Colonel Sanders of...
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, May 30, 2014
Dear m t,
Thank you so much for taking the time to provide such a detailed and honest review of your recent stay with us at the Fairfield Inn and Suites. We really do appreciate the feedback about your stay.
I will be reviewing your comments with our team as we are always looking for opportunities to improve our guest's experience with us.
Thank you again for your time,
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

Good hotel, very friendly and helpful staff, good breakfast included. Rooms are a good size and close to downtown Louisville. Plenty of bars and restaurants within an easy walk. A bit annoying that we had to pay for parking, but aside from that it was all good.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, May 30, 2014
Dear Viking1861,
Thank you so much for taking the time to provide a review about your recent stay with us, we really do appreciate the feedback and i will be sharing our comments with our team.
I hope that you will choose our hotel again, next time you are in Louisville,
Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 27, 2014

$10 for parking in addition to the room charge, which we found reasonable for the downtown location. Others in our group stayed two blocks away and paid over double for parking at their hotel.

The bed was comfortable, and the pillows were super soft.

The location is great, very central, we were able to walk everywhere we wanted to go in the downtown area.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Fairfield Inn & Suites Louisville Downtown, responded to this review, May 29, 2014
Dear G W,
Thank you so much for taking the time to post a 5 Star Rating from your recent stay with us. I really do appreciate your feedback and thank you for your understanding about the very busy breakfast area.
I will be sharing your comments with the team as the feedback you provided is very important to us.
We look forward to welcoming you back, next time you are in Louisville.
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Louisville Downtown

Address: 100 E Jefferson, Louisville, KY 40202
Location: United States > Kentucky > Louisville > Central Business District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Romantic Hotel in Louisville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Louisville Downtown 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Located in the heart of downtown, the newly-renovated Fairfield Inn & Suites Louisville Downtown is within walking distance to the convention center, KFC Yum Center and 4st Street Live. Travelers appreciate our convenient perks including garage parking ($14/day), free WiFi and free daily hot breakfast. Each of our new rooms are highlighted by stylish furnishings, flat-screen TVs with premium cable and ergonomic workspaces. Our suites have separate living areas with pullout sofas, microwaves and mini-fridges. You can keep up your routine at our 24-hour fitness center or splash with the kids in the pool. Our ideal location and free perks make us a top choice among downtown Louisville hotels. ... more   less 
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Also Known As:
Fairfield Inn And Suites Louisville Downtown
Fairfield Inn & Suites Louisville Downtown Hotel Louisville

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