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“Nice” 4 of 5 stars
Review of Holiday Inn Airport & Fair/Expo Center

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Holiday Inn Airport & Fair/Expo Center
3.0 of 5 Hotel   |   447 Farmington Ave, Louisville, KY 40209 (Fairgrounds)   |  
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Ranked #37 of 98 Hotels in Louisville
Columbus, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Nice”
4 of 5 stars Reviewed July 18, 2014

This hotel is pretty nice and seems to not be but a few years old. It is kind of weird that they built it behind another hotel and because it does not face a major street it can be hard to locate. Also the area near the hotel is very industrial and I did not expect that. Overall my room was cleaned daily, though my room was on the small side, but I had no issues while staying there. It does have a small restaurant onsite which I did not sample and there is not many restaurants around. It would be great if this hotel offered breakfast with the room but it was ok. It is really closed to U of L so that was great and is a good choice for anyone visiting the campus. Overall I would considering staying there again if I visit Louisville again.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, Director of Sales at Holiday Inn Airport & Fair/Expo Center, responded to this review, July 21, 2014
Lat J - Thank you for taking time to review our hotel! We appreciate you feedback. We are located right next to the University of Louisville and have a convenient location. We would love to host you again during your next trip to Louisville.

Kindest Regards,
Brooke Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    44
    33
    14
    4
    5
See reviews for
19
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7
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Somerset, Kentucky
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

Our needs were pretty simple: clean, comfortable hotel for one night stay, place to park our car for 5 days, and shuttle to and from airport. This hotel provided all that with friendliness and efficiency. Our room was clean and comfortable. Nice refrigerator. Free WiFi. We didn't swim or eat in the restaurant due to the time constraints of this trip. When we checked in, all I had to do was confirm the shuttle time for the morning. The shuttle and driver were waiting for us at 5 am for our flight out, just as we'd asked. The front desk gave me a business card and directed me to call when we land and someone would pick us up. I called and when we emerged from the airport, there was shuttle and driver as requested. Not a minute's wait on either end. We would definitely stay in this hotel again.

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, Director of Sales at Holiday Inn Airport & Fair/Expo Center, responded to this review, July 14, 2014
Dear Kimerris - Thank you so much for taking the time to review our hotel. I am so glad that the hotel and staff met your needs. We really appreciate the positive feedback and look forward to seeing you again soon!

Kindest Regards,
Brooke Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 6, 2014

We were driving cross country and needed a hotel that was right off the highway to stop at for the night. It was almost 1:00am and the front desk person was friendly and kind and got us quickly checked in. They also have a noon check out time which was nice since we got to bed so late. The bed was comfy and they are close to lots of restaurants and fast food places which was convenient. Very nice Holiday Inn.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, Director of Sales at Holiday Inn Airport & Fair/Expo Center, responded to this review, July 8, 2014
Jlmh49 - Thank you so much for taking time to write a review for our hotel and we sincerely appreciate your positive comments! I am so glad you noticed that we are conveniently located to interstates and restaurants. I will let our Front Desk know of your kudos! Thank you again!

Kindest Regards,
Brooke Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alturas, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

We arrived on a Sunday night and needed the hotel shuttle to pick us up from the airport,we were told they don't normally have one on Sunday evenings and that the waitress/bartender normally acts as the driver but she was too busy so we would have to take a taxi but holiday inn would pay for it, but they assured us they had a shuttle that ran in the morning at 5:30 a.m.When arriving back at the hotel we decided to get something to eat around 9:00 p.m, at 10:00 p.m we still had not received our food so we decided it was too late to eat anyway and told the waitress to forget it and went up to our room as we had a early morning flight. We took the elevator and the waitress was on the same elevator delivering room service! Ridiculous ! One person acting as waitress/shuttle driver/bartender /room service. Then in the morning we were told no shuttle driver again! We had to take a taxi again! And to top it off I left with a spider bite that I got from the bed! It was almost laughable! I always stay at Holiday Inns but this was just bizarre, I'll never stay at this particular one again..

Room Tip: Go to a different Holiday Inn
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  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, Director of Sales at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 27, 2014
Cherrie - Thank you for taking time to write a review for our hotel. I sincerely apologize for the problems you had during your stay with us. Customer service and guest satisfaction is of utmost importance to us and we will definitely address these issues immediately. Thank you again.

Kindest Regards,
Brooke Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Valley, Arizona
Top Contributor
128 reviews 128 reviews
26 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 20, 2014

My one week work trip turned into two. The staff in this hotel made me feel appreciated and took care of all my needs in a kind and caring manner. When we checked out the front desk employee Amanda said she was going to miss us. Tanisha was friendly and helpful every morning at breakfast.
The food in the dining room was good and beautifully presented. A small menu but very good quality, including the famous Derby pie.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, Director of Sales at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 27, 2014
Laura - Thank you so much for choosing to stay with us! I am so happy you enjoyed your two week stay and sincerely appreciate your kind words. We hope to see you again soon!

Kindest Regards,
Brooke Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 28, 2014

This hotel seems new. The parking lot is a little funky, probably because of the shape of the lot on which the hotel sits. The property is in great shape. The room was nice. The staff was helpful and friendly. The hotel is near gas stations and some fast food-type places, as well as close to the interstate and the airport.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, Director of Sales at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 27, 2014
Thank you so much for choosing to stay with us! We are delighted you felt that our hotel was quiet and convenient. We did just get updates, so our hotel is fresh and new! We look forward to hosting you again soon!

Kindest Regards,
Brooke Potter, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Enola, Pennsylvania
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 27, 2014

The room accommodations were very good and the mattress on the bed could not be beat for comfort. The pool looked very nice but my husband and I forgot our suits. everyone we met was friendly and very helpful. Would stay here again.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnSDF, Director of Sales at Holiday Inn Airport & Fair/Expo Center, responded to this review, June 27, 2014
Becky - Thank you for choosing to stay with us and taking time to review our hotel. I am so glad to hear you had a good night sleep! We appreciate your kind words in regards to our staff and pool.

Kindest Regards,
Brooke Potter, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Airport & Fair/Expo Center

Address: 447 Farmington Ave, Louisville, KY 40209
Phone Number:
Location: United States > Kentucky > Louisville > Fairgrounds , South Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Business Hotel in Louisville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Airport & Fair/Expo Center 3*
Number of rooms: 106
Official Description (provided by the hotel):
Welcome to One of the Best of Louisville Airport Hotels! Set in the heart of Louisville's convention, sports and airport districts, the newly built, smoke free Holiday Inn Hotel at Louisville Airport - Fair / Expo has an ideal location. We're less than a mile from the Louisville International Airport (SDF) and near the attractions and businesses of Louisville, KY. Our hotel is a few miles from attractions like Six Flags Kentucky Kingdom and the world-famous Churchill Downs & Kentucky Derby Museum. You can spend the day cheering for the University of Louisville's Cardinals at Papa John's Cardinal Stadium or visiting Freedom Hall at the Kentucky Fair & Expo Center across the street from our hotel. The Louisville Zoo and local parks are just a few miles away. Business travelers benefit from our hotel's location near the Kentucky Fair & Expo Center, UPS, Ford, Brown & Williams, Louisville Naval Ordnance Station, the University of Louisville and other businesses in Louisville. Lodging here gives you access to our 1,892 sq. ft. of flexible meeting space and a 24-hour business center. Our exceptional hotel in Louisville features Kem's Cafe & Lounge, an indoor, heated pool and a 24-hour fitness center. For a well-appointed room with free high-speed Internet access, triple-sheeted bedding, a 32-inch LCD HDTV, a large work area, a microwave and a refrigerator, call our Louisville, KY hotel today to reserve a room for your next stay. ... more   less 
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Also Known As:
Holiday Inn Airport And Fair/Expo Center
Holiday Inn Airport & Fair/Expo Hotel Louisville

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