We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crossland Economy Studios - Lexington - Patchen Village: Traveler Reviews

2.0 of 5
2750 Gribben Drive, Lexington, KY 40517 (Formerly Extended Stay America)
Hotel amenities
Crossland Economy Studios - Lexington - Patchen Village
Ranked #44 of 65 hotels in Lexington
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

23 reviews from our community

    Trip type
Traveler rating
    9
    2
    5
    2
    5
Date Rating
Lexington, Kentucky
Senior Contributor
27 reviews 27 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great Experience, Amazing Value”
4 of 5 stars Reviewed October 12, 2012

My experience here was beyond my expectations, The management and Staff team here has helped make my stay as comfortable as possible by taking care of all my needs. If I was to ever come back to the area again in the future, I would come back here again for sure. The location is great being so close to many stores and restraunts within walking distance. I have had a home away from home experience even though my expectations are quite higher than most people they took care of all those needs. I would recommend this Hotel to anyone coming to Lexington.

Room Tip: If your a Non smoker don't accept any rooms from the first floor and park in the front so you do...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by Jeff M for Lexington
Ask Jeff M about Crossland Economy Studios - Lexington - Patchen Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe O, Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this review
October 14, 2012
Thank you for posting your review. Home away from Home experience is what we like to hear. Come on back and stay again when you are in Lexington. Thank you again!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“The people make the experience”
5 of 5 stars Reviewed October 11, 2012

This property is professionally run and managed with the needs and comfort of the guest foremost in the mind of the staff. Everyone here is so kind and really make for a home away from home experience. The room is comfortable, the location is convenient ( I counted 31 restaurants, 2 grocery stores, a department store, movie theater, etc. all within walking distance), the internet is reliable and the property is quiet. What more could a long term business traveler want at a great price? Kudos to all, I will stay again and again!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by hphaynesjr for Lexington
Ask hphaynesjr about Crossland Economy Studios - Lexington - Patchen Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe O, Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this review
October 14, 2012
Glad to hear from you and thank you for posting your review. Great Room + Great People + Great Location + Great Price = Great Value. Thank you again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Top Contributor
92 reviews 92 reviews
64 hotel reviews
Reviews in 60 cities Reviews in 60 cities
22 helpful votes 22 helpful votes
“Below budget hotel standards.”
2 of 5 stars Reviewed August 30, 2012 via mobile

I was given a good deal to try this hotel. I
A great rate usually helps me excuse minor issues. This place is beyond minor problems. It was not worth the low price.

The young lady at the front desk was very friendly and informative. That is about the most positive thing I can say about this place.

My room was non smoking. The smell of smoke was overwhelmly strong. I told the girl at the front desk and she said she would spray to get rid of the smell. She said the smoking rooms are all on the first floor.

The spray helped for about 5 minutes. The A/C which is 2 feet from the bed, pulled the smoke from the smoking rooms below into the room.in the bathroom the smoke smell was horrible. It was so bad I asked for a different room. (changing rooms is very rare for me to do). Again, the girl at the front desk was very understanding and quick about helping me.

My next room was on the top floor. There was not the smell of smoke in this room. Overall my 2nd room was cleaner except the floor felt and sounded sticky. I kept my flip flops on unless I was on the bed.

The freezer had an odd gooey orange streak in it. The TV worked but the remote did not work. The stains on the carpet and chips in the furniture are lack of updating and maintance. The floors, refrigerator etc are lack of basic housekeeping.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask offseasonfun about Crossland Economy Studios - Lexington - Patchen Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Owner at Crossland Economy Studios - Lexington - Patchen Village, responded to this review
September 4, 2012
I recently received a copy of your review about our hotel. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our Front Desk staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory.

I do appreciate the opportunity to address your concerns about the condition of your room. Please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. Only certain rooms are designated as smoking rooms, the rest as non-smoking. It should never be the case that a guest who requests a non-smoking room is affected by those who choose to smoke. I apologize for this inconvenience and have met with hotel management and staff to find out how such an experience occurred and to determine a system for preventing a repeat occurrence.

As well, our housekeeping staff works hard to provide clean rooms for our guests to enjoy. The company has high standards for them, which includes cleaning the room every 7-days, or in between should a guest request it for a minimal fee, and after a guest checks out of the hotel. Then a Manager is expected to inspect each room, thus ensuring it has been left cleaner than when the last guest checked in. It seems that this did not happen in your case, and for that I apologize.

Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other brand location in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Lexington hotels

Residence Inn Lexington Keeneland / Airport
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1801882?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Holiday Inn Express Hotel & Suites Lexington Northeast
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1026632?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
DoubleTree Suites by Hilton Hotel Lexington
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d219419?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Fairfield Inn & Suites by Marriott Lexington North
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1484685?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hyatt Regency Lexington
4 of 5 stars
Show Prices ABS:HotelCheckRates-d88822?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Nashville, Tennessee
1 review
“a stay worth extending”
5 of 5 stars Reviewed August 1, 2012

my stay at this extended stay hotel was really great. the staff was extremely friendly and helpful. the hotel was clean, quiet and had a home like feel about it. this hotel is located in the perfect spot right around the corner from everywhere a traveler needs to go. theres really no need for cabs or cars you are literally a city block or two away from dozens of local eateries and shopping wholes, these things are listed as the must haves for my co workers and myself , or groups like us who tend to go in several different directions and are never in agreement on anything. special thanks to Brittany and della for assisting my workers and myself and answering our 1 million and 1 questions about Lexington KY. keep up the good work extender stay Patchen Village

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask santanna-c about Crossland Economy Studios - Lexington - Patchen Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Crossland Economy Studios - Lexington - Patchen Village, responded to this review
August 6, 2012
Thank you for your dazzling review of your stay at our hotel. The staff and I work very hard to provide each guest with 100% satisfaction; it is extremely rewarding to know that we were able to achieve this goal with you and your fellow travelers. I will be sure to share your kind words with Brittany and Della; to have been able to provide you with the feel of being in a "home away from home" is something they strive to do each and every day.

It would be our pleasure to have you stay with us again should your travels bring you back to our area in the future. Once again, thank you for your positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
“Great Times”
5 of 5 stars Reviewed July 30, 2012

My stay at the Extended Stay Patchen Village was wonderful both times I was there. Sarah, kendra, brittany, whitney, everett (maintenance) and Della (the manager) were supprtive, friendly, outgoing, and went out of the way to assist beyond normal expectations. The service here was great and the team made me feel right at home. This was my first time ever being in KY and I felt very at home.each person had a very outgoing personalties and when out of there way to give you the support needed when you ask for there assistance.

Room Tip: Greate location very helpful personal
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kawr-nel A about Crossland Economy Studios - Lexington - Patchen Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Owner at Crossland Economy Studios - Lexington - Patchen Village, responded to this review
August 3, 2012
The staff and I would like to thank you for your positive review of our hotel. Sarah, Kendra, Brittany, Whitney, Everett, Della and the rest of the team work extremely hard to ensure 100% guest satisfaction. I am so glad to hear that we not only achieved that goal, but also exceeded it. As well, I will be sure to pass along your glowing remarks.

We would love for you to visit with us again in the near future or at any of our brand locations. Once again, from all us, thank you for your kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bluegrass Extended Stay Hotel
Great value on a similar hotel
Lexington, KY
4 of 5 stars 48 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Lexington
Trendy
Fairfield Inn & Suites by Marriott Lexington North
Fairfield Inn & Suites by Marrio... 4.5 of 5 stars 77 reviews
Family-friendly
Country Inn & Suites By Carlson, Lexington
Country Inn & Suites By Carlson,... 4.0 of 5 stars 80 reviews
Romantic
Hyatt Regency Lexington
Hyatt Regency Lexington 4.0 of 5 stars 221 reviews
Luxury
Courtyard Lexington South/Hamburg  Place
Courtyard Lexington South/Hambur... 4.5 of 5 stars 21 reviews
Show Prices ABS:HotelCheckRates-d1484685?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d225042?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d88822?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d223975?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Lexington hotels
Bluegrass Extended Stay Hotel 4.0 of 5 stars 48 reviews Extended Stay America - Lexingto... 3.5 of 5 stars 22 reviews Extended Stay America - Lexingto... 3.0 of 5 stars 30 reviews Microtel Inn by Wyndham Lexingto... 3.5 of 5 stars 300 reviews
Show Prices ABS:HotelCheckRates-d225046?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d225045?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d92861?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d225047?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 65 hotels in Lexington, ranked by popularity

Been to Crossland Economy Studios - Lexington - Patchen Village? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crossland Economy Studios - Lexington - Patchen Village

Also Known As:
Extended Stay Lexington
Extended Stay America Lexington
Lexington Extended Stay
Address: 2750 Gribben Drive, Lexington, KY 40517 (Formerly Extended Stay America)
Region: United States > Kentucky > Lexington
Amenities:
Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #44 of 65 hotels in Lexington
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Travelocity, Hotels.com, Expedia, Tingo, Venere, Orbitz and Priceline so you can book your Crossland Economy Studios - Lexington - Patchen Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Crossland Economy Studios - Lexington - Patchen Village, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crossland Economy Studios - Lexington - Patchen Village
Enter dates & see best prices* (from our partners)
Show Prices