I was assigned a non smoking room when I called to make my reservation. However, when I arrived it was noted that I had requested a smoking room. A correction was made and I was given a non-smoking room.
The door knob to my room (#302) hung loosely from the door as if it were about to hit the floor. Unable to open the door and unable to find a house phone, I gathered up my bags and dragged myself downstairs to inquire about the door.
The clerk responded, “Oh yeah, there’s a trick to opening the door. I’ll show you.”
( Why not save us both time and aggravation and explain to me the “trick” to opening the door before I go up to the room?)
The room was clean and attractive enough with its four-post bed and high ceiling. Water pressure in the shower was restricted; the temperature fluctuated. No coffee maker in the room. The closet light didn’t work. The environment was fairly quiet although 302 was next to the elevator with its dinging bell.
The next morning I went down to pick up a breakfast voucher and was told breakfast ended 10 minutes ago. (That was about 9:05—which seemed fairly early for a hotel to stop serving breakfast.)
However, the front desk clerk momentarily left his desk to run downstairs and get me a cup of OJ to go. (Thank you, Eric.)
The entire hotel scene in Lexington is unremarkable. Rather than distinguishing itself, the Gratz Park Inn falls in with the rest.
The independently-owned Jonathan situated off the main lobby is a long-time favorite; their beef and chicken dishes having more appeal than their fish.
Room rate was 126.00 + 16.38 tax.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.