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“Perfect location” 4 of 5 stars
Review of Griffin Gate Marriott Resort & Spa

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Griffin Gate Marriott Resort & Spa
4.0 of 5 Resort   |   1800 Newtown Pike, Lexington, KY 40511   |  
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Ranked #17 of 64 Hotels in Lexington
Long Island, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Perfect location”
4 of 5 stars Reviewed July 16, 2014

The rooms are nothing great. Clean and basic but the hotel has the perfect location. 12 minutes from the airport and 8 minutes to the Kentucky horse park. The food was great ! The breakfast buffet, dinner in the steakhouse and the pub menu were all superb. Also enjoyed the pool, the hot tub and the tiki bar. Drinks were very reasonable at the tiki bar. It was the perfect get away from all the craziness.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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425 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • German first
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English first
Colorado
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 14, 2014

We thoroughly enjoyed our 4 nights at this Marriott property. These things standout in my recollection:
- our checkin process with Josh. Not only was our room ready several hours early he also helped us to reserve an extra night.
- we loved the outdoor pool and nice pool bar service
- even though the hotel was completely booked with families doing various horse related events it never felt hectic or impersonal
- the cooler of bottled water on ice was present 24x7 at the covered entrance near the valet
- the Thann toiletries were awesome

Will highly recommend and stay here again.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ararat
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 14, 2014

I can't say anything bad about the motel we stayed on the third floor room was nice and clean the staff was friendly they had a nice quiet place but the best thing was the pool it was very nice it had a large 3ft area which was great for my kid and the indoor pool was nice to

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
64 reviews 64 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed here for 4 days in late June whilst visiting UK. Large Marriott but felt very homely. Manages to squeeze in a dip in the outside pool and relax a little- very nice! Rooms spacious and well equipped as you would expect. Lots of space inside to sit and work or just relax. Great service in the bar and restaurant and generally very friendly staff. If I'm back on town it's my destination of choice!

Stayed June 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downers Grove, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2014

We stayed at this beautiful resort for one evening this July (wish we would have had more time for a longer stay)!! We accidentally left out entire family's swimwear… I called the resort after we were home and spoke to Josh at the front desk. He was very helpful in locating our "lost and found" items. I then received a call from Dave Johnson In Shipping & Receiving and he offered to 2-Day FedEx my items back to me. What amazing service I received for something that was admittedly my mistake.
This resort is just beautiful and our experience with the entire staff was perfect. A must stay if you are in the Lexington area!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 30, 2014

This is an example of how a few cents and a kind gesture can cost thousands of dollars. I had a rough trip in to Lexington- arrived at 11p. I am a Marriott gold member. The shop and concierge lounge was closed. When I asked for a couple of bottles of water, the gentleman who checked me in stated that there were vending machines at the end of every hallway. Are you kidding me??? Every Marriott or any other hotel would just offer a complimentary bottle of water under the same circumstances! I don't carry a lot of change, so I had to go back out to the parking lot and search my car for change for the vending machine. NOT HAPPY!!! I have stayed here several times in the past, but this is the last time. I recommend the Hilton downtown- there is a lot more to do nearby and the rooms are about he same or nicer. I love my Marriott points, but I am VERY disappointed- enough to lose them to stay somewhere better.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GriffinGate, Manager at Griffin Gate Marriott Resort & Spa, responded to this review, July 2, 2014
Eric H - Thank you for your review and we are genuinely very sorry for the poor judgement used by our associate upon your late night arrival. Clearly, we missed an opportunity to offer you a comforting welcome to go along with a few complimentary bottles of water. We have already followed up with the specific associate who assisted you and we want to assure you that we understand your reaction and sentiment. We believe in a strong Spirit to Serve culture and work agressively with our team to Host Brilliantly - looking for opportunities just like this to strengthen our personal connections with our guests. Eric, we hope that you will return again, and please be assured that we will be ready for you and will take extra steps to ensure you have a fantastic next experience at Griffin Gate Resort!

Dan S.
Director of Operations
Griffin Gate Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
68 reviews 68 reviews
20 hotel reviews
Reviews in 37 cities Reviews in 37 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

Stayed here for about 5 days on business/pleasure. Close to several things in the area, but really has a lot on the property...a few different restaurants and a golf course beside the hotel....beds and room were nice as could be....would definitely come back

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Griffin Gate Marriott Resort & Spa

Address: 1800 Newtown Pike, Lexington, KY 40511
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Lexington
#17 Business Hotel in Lexington
#17 Family Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Griffin Gate Marriott Resort & Spa 4*
Number of rooms: 409
Official Description (provided by the hotel):
Enveloped by rolling Bluegrass Country Hills, Griffin Gate Marriott Resort & Spa is a true urban oasis, located near area highways, yet secluded enough for guests to experience scenic Lexington resort ambiance. With locally inspired decor, convenient work spaces, Marriott signature bedding and the latest in technology enhancements, completely renovated Lexington hotel rooms blend southern hospitality with unsurpassed modern comfort. From our Rees Jones-designed golf course and pavilion to the Mansion, a meticulously restored 19th century antebellum manor blending tradition and sophistication, events are a unique experience at this hotel in Lexington. Work, meet, and recharge after a productive day in the newly renovated lobby of this Lexington, KY hotel. Plus, guests can enjoy food and beverage options from Marriott's Greatroom 5/10/20 menu. Be sure to take advantage of The Spa at Griffin Gate, offering a variety of treatments that are sure to melt away stress and provide complete relaxation. ... more   less 
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Also Known As:
Marriott Griffin Gate Hotel Lexington
Marriott Lexington
Lexington Marriott

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