My sister and her husband are doing major home renovations and they have two small kids who were bored and underfoot while various contractors were coming and going.
Auntie to the rescue! I booked here because I know they have an indoor pool, valet parking and room service, as well as being centrally located to kid-friendly activities. I also brought my son with me, so in all, it was me and 3 children under age 5. Yes, I'm nuts.
We utilized valet parking, who were incredibly patient while I unfastened 3 carseats/booster seats and unloaded 3 overnight bags and a diaper bag. Bellman was great in helping me herd everyone inside and keep the bags rounded up. Front desk very efficient while I checked in with a toddler on my hip and two preschoolers clinging to my legs. Bellman accompanied us to our room and very kindly filled our ice bucket while I got the kids situated. The room was pretty standard. Clean and decently maintained. No complaints. Nice amenities in the bathroom.
We walked to the kid's museum a couple of blocks away for the afternoon, enjoyed the fountains at Triangle Park, had dinner at the Civic Center food court.
The 2 older kids couldn't wait to go swimming so we got changed and headed down to the pool. The pool is small and shallow and it was PACKED with a couple dozen older kids who were in town for a soccer tournament. Very loud but eventually cleared out and was quite enjoyable.
Once we were back in the room and everybody was in pajamas, I ordered a room service bedtime snack while the kids watched a movie. The kid's menu has cookies and milk for $2, and for your two bucks they get 3 big, soft cookies with whipped cream and sprinkles on the side and a serving of milk. And to have someone bring it to them in bed was just the coolest thing in the world as far as they were concerned.
I ordered the bourbon bread pudding from the adult menu and it was DELICIOUS. It was a huge serving, which I reluctantly couldn't finish, though I made a valiant effort.
We all slept well, the beds were very comfy with several extra pillows for everybody.
Bell service and valet parking were again very helpful and accomodating in helping me get my brood packed into the car upon checkout.
Good stay, no complaints at all. Would stay here again without hesitation.