The best part of the hotel is definitely the staff. Paul, a gentleman at the front desk, helped us with dessert recommendations for a late-night sweets craving. He really knew the area and had good recommendations and directions. Everyone we encountered were very helpful. And we noticed the staff is so supportive of each other. When we were leaving I said I wanted to fill out a comment card to say something about how helpful Paul had been. All the staff standing nearby praised him and told me how to go online while Paul kept saying "Oh, don't bother, that's my job."
Overall nice Hyatt. Room was very comfortable, clean; new furnishings. Location is perfect. First time I had been to Lexington. Easy to walk to restaurants, businesses and easy to find from the highway.