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Homewood Suites by Hilton Lexington - Hamburg
3.0 of 5 Hotel   |   2033 Bryant Road, Lexington, KY 40509   |  
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Ranked #4 of 69 Hotels in Lexington
Certificate of Excellence
Lima, United States
1 review
“Good space”
4 of 5 stars Reviewed June 13, 2013

This is the only Suite hotel I could find in Lexington, Ky that had space for 4 friends traveling together. We were able to get a 2 bdrm suite with King bed and 2 Queens. The facility was clean and very nice although the room was a long way from the elevator.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Homewood Suites by Hilton Lexington - Hamburg, responded to this review, June 14, 2013
I want to thank you for taking the time to review our hotel. We are all very pleased that you enjoyed your stay with us. Keep our location in mind the next time you are passing through the bluegrass region.

Kind regards,

Jason
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252 reviews from our community

Traveler rating
    175
    53
    17
    4
    3
See reviews for
94
52
15
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Heath, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 3, 2013

This place is awesome, they are super friendly, and the accommodations are clean and bright. I visit this hotel whenever I have to travel to the lexington area on business. I highly recommend this facility.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Homewood Suites by Hilton Lexington - Hamburg, responded to this review, June 5, 2013
Thank you for taking the time to review your recent visit and mention all of your stays. We always look forward to seeing our return guests on each and every visit. I'm pleased to hear that we always provide excellent service during your stays with us.

We look forward to seeing you soon!

Jason
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fort mill, United States
1 review
4 of 5 stars Reviewed May 30, 2013

Easy to get too this HS was in walking distance of several nice restaurants. The location was right off the Highway and was close for travel purposes to the place I need to get to. Staff had good work ethic and nothing was slack.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Homewood Suites by Hilton Lexington - Hamburg, responded to this review, June 21, 2013
I'm pleased to hear that you greatly enjoyed your recent stay with us. At the Homewood Suites-Lexington/Hamburg we value feedback we receive from loyal customers like you. Please keep our location in mind the next time you are passing through the Lexington area.

Kind regards,

Jason
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Staunton,
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 27, 2013

We used this hotel coming and going to a destination. No problems on initial visit. On the return visit, the young man behind the counter was missing and after an hour of other patrons waiting, was found asleep in the back. One patron left, another couple was given a dirty room and our family was given a dirty room. It took 4 attempts to find a clean room for our family -two dirty one occupied(yes, we had reservations). I believe this problem originated from the one staff member (the weak link) who did not perform his duties. After he left, we were served very well by Mr. Music who was apologetic, humble and very helpful. After we got settled for the last time, it was quite late but our room was quiet and beds very comfortable. I hope this is just a glitch and this hotel will be rated well in the future. I gave service average b/c it was terrible (by the young man who was quite rude to the couple waiting an hour and incompetent with us) and an excellent to Mr. Music who was a gem.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Homewood Suites by Hilton Lexington - Hamburg, responded to this review, May 28, 2013
Thank you for taking the time to review your recent visit with us. I'm sorry you had a not so pleasant arrival to our property. We appreciate the feedback and will ensure this doesn't happen again.

Kind regards,

Jason
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Falmouth, MA, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2013

Overall quality seems to be going downhill since we have been staying at this hotel for the past several years. It is generally pretty clean. Furnishings getting old and stained, sheets on bed never fit and heavy satiny comforters always slide off the bed in the middle of the night. Breakfast is ok, toaster has not worked well past several years (reported last October in survey sent to hotel). Didn't try the manager's reception or the pool. Do love the location and the 2 bedroom suites when necessary. Probably will try a different place next time.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Homewood Suites by Hilton Lexington - Hamburg, responded to this review, May 22, 2013
Ms. Barbara,

Thank you for posting a review about your recent stay with us. I am sorry to hear that you stay with us wasn't perfect. However, we do expect to have renovations scheduled for later this year. Again thank you for staying with us and we look forward to seeing you again soon.

Kind regards,

Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2013

I've stayed at other Homewood Suites and have found each of them to offer large guest rooms where I don't feel boxed in. Furnishings in the room and throughout the hotel were nice. The complimentary breakfast & evening receptions were wonderful. I travel frequently for work and this is one chain chain that I'd recommend to friends/family/coworkers.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Homewood Suites by Hilton Lexington - Hamburg, responded to this review, May 14, 2013
Good afternoon,

Thank you for taking the time to visit TripAdvisor regarding your recent stay with us. I'm pleased to hear that you enjoyed everything about your stay. Please let me know if there is anything else we could do to make your next visit feel like home. Safe travels and we look forward to seeing you again soon!

All the best,

Jason
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Lexington, South Carolina
1 review
5 of 5 stars Reviewed May 6, 2013

The hotel is clean, quiet and under great management. Shopping and restaurants right across the street. Close to many attractions. Nice pool and courtyard. Nice breakfast selection as well. The beds are very comfortable and they provide plenty of pillows.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason H, General Manager at Homewood Suites by Hilton Lexington - Hamburg, responded to this review, May 7, 2013
Thanks for your review regarding your recent visit. I will share you review with all of our associates! We look forward to seeing you again the next time you travel to the bluegrass region.

All the best,

Jason
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Homewood Suites by Hilton Lexington - Hamburg

Address: 2033 Bryant Road, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Lexington
#3 Family Hotel in Lexington
#6 Business Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lexington - Hamburg 3*
Number of rooms: 91
Official Description (provided by the hotel):
A home base for visitors to Lexington Welcome to our Homewood Suites by Hilton(R) Lexington-Hamburg hotel. Situated in the Hamburg Pavilion in the heart of Kentucky horse country and only minutes from downtown Lexington and major attractions, our Lexington, Kentucky hotel offers easy access to premier shopping opportunities and a fantastic range of restaurants. Enjoy a warm welcome at our Homewood Suites by Hilton(R) Lexington-Hamburg hotel. Offering a comforting, home-away-from-home atmosphere. Spread out in one of our spacious two-room suites on a comfortable bed and enjoy free high-speed internet access and a fully equipped kitchen. Indulge in an included hot full breakfast and enjoy friendly, helpful service at our Lexington, Kentucky hotel. Enjoy free internet access and excellent business and meeting facilities. After an exciting day discovering Lexington or a long day in the business center, refresh in our outdoor pool and enjoy the included evening social* from Monday through Thursday at our warm and inviting Homewood Suites by Hilton(R) Lexington-Hamburg hotel. ... more   less 
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Also Known As:
Homewood Suites By Hilton Lexington - Hamburg Hotel Lexington
Hilton Lexington
Homewood Lexington
Lexington Homewood Suites
Lexington Hilton
Homewood Suites Lexington Hamburg

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