I came into town for business, arrived a day early, so I used points to book this hotel. Wow, what a mistake. The staff was fine, but nothing worked. The room was filthy. The wireless internet never worked. I called CS to check on options in the area, and they refused to help. It also is NOT near the university or downtown. Near is not the same thing as driving several miles.

This hotel is excellent - we were in town for a UK Basketball game. Our stay could not have been better, it was close to Rupp Arena and had everything we needed for our stay. The breakfast the next morning was awesome!!!

I stayed here two nights recently during my husband's hospital stay. It was perfect- safe area, close to downtown and campus, many eateries around the hotel. The parking lot was well lit. My room was on the first floor, I had a view of some grass, trees and a picket fence- felt very homey! My room was very quiet despite a large group of students in residence. I never heard one thing! The room was spacious with ample work space, a charging dock for IPhone, fridge, microwave, coffee maker, iron all included and the $99/night special was a bargain! The was a decent indoor pool and whirlpool as well as a fitness room and computer terminal available. WIFI is free. The breakfast buffet was definitely a notch up from HI Express. Free morning newspaper. They had a waffle maker, toaster with assorted pastries, bagels (whole wheat!) fresh fruit, yogurt, two juices, oatmeal with fixings, cereals, scrambled eggs, ham and sausage patties. Though busy, food was always freshly stocked and the area was very comfortable. As a women traveling solo, I highly recommend this hotel!

Great rooms aside from need to feel like you are going to break the tap when activating the shower ( it never really fully diverts the water from tub - we had two rooms and they both did same thing ). Quiet and great breakfast choices. Staff very helpful.