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“More than pleasant” 5 of 5 stars
Review of Homewood Suites by Hilton Lexington

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Homewood Suites by Hilton Lexington
3.0 of 5 Hotel   |   249 Ruccio Way, Lexington, KY 40503   |  
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Ranked #33 of 69 Hotels in Lexington
Certificate of Excellence
Solon, United States
1 review
“More than pleasant”
5 of 5 stars Reviewed July 27, 2014

Everything I needed to make my vacation enjoyable: courteous staff, clean facilities, great location. Housekeeping staff was very attentive. Breakfast was hot, good, and provided a great variety. Had a little problem with hornets by the pool and the maintenance crew addressed it immediately.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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275 reviews from our community

Traveler rating
    137
    68
    30
    31
    9
See reviews for
109
43
16
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Owensboro, Kentucky
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 24, 2014

We stayed here for one night. The check in staff were friendly and efficient. The parking was tight but we didn't have trouble finding a parking spot and we left the hotel two times. The area is awesome. Super close to the mall, wholefoods, bookstore etc. We typically stay downtown when in the area but I much prefer this section of town over downtown. The hotel lobby area is beautifully decorated and they have a free breakfast which we did not eat but the seating area is for the breakfast is lovely. Our room was a two queen suite. The kitchen was clean, there is a dining table and living room with seating area and TV. There is a bedroom area with the queen beds which slept like a dream! I always use my own pillow so I cannot say if the pillows are comfortable. The vanity area was lovely and clean. The shower was a nice modern round head shower. No issues with water pressure or temperature. The tub and toilet were both clean. This hotel is new fresh and clean. Our room was large. No issues with connecting to the wireless. I really have no complaints about this hotel or room. It was 135.00 base rate per night. This is high for what I normally spend but since it was for one night I wanted to make sure we had a nice stay. Definitely will stay here again.

Room Tip: Try to get a suite so you have a large room. It makes it feel less like a hotel and more like an apa...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Level Contributor
143 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed July 20, 2014

Just spent 3 nights here for a mini-vacation to see Lexington. We usually stay at Choice hotels, so this was a little 'fancier' for us than normal. Room was comfortable with a separate bedroom, small kitchenette and living room. The front desk people said this hotel was built about 10 years ago and some areas seem 'older' and some 'newer'. The location is across the way from a large mall with restaurants/shops and there is Meijer store very close by (looks like it may be similar to a Wal-mart...?)

The tub/shower was an older-type plastic-like with stains and slow draining but the rest of the suite was nice. Beds were firm with enough pillows. Free internet which was fast...you have to 'log-in' once a day, but no big deal. And, the free log-in worked well with our 2 i-pads also. They also have a "Senior Room Rate" which is great for us 'old-timers'!

They had the typical free breakfast although the hotel was packed with 200-400 (don't know how many there actually were) fourth graders so we only ate there the first morning. They also provide a free "dinner" on Monday-Thursday which includes free beer. We had dinner engagements planned every night, but it looked great.

Someone took a fire-extinguisher off the wall and sprayed one of the staircases with it (hello? remember the 200-400 fourth graders mentioned above? might be a clue! ha ha) so we had a fire alarm evacuation which was totally NOT the fault of the hotel, but it is a lesson for us old-timers who stay on upper floors...since the elevators are closed and stairs must be used.

Actually, my only real complaint for this place is....the toilet paper! Seriously, they provide us with free breakfast food, free meals 4 nights a week with beer, free newspapers daily and then the toilet paper they use is the THINNEST, ROUGHEST 2-ply available! It's packaged as 'Green' and that would be correct...it dissolves upon contact! Enough said.

So...I'd stay here again no problem, but I'd probably bring my own TP...really, it was that bad!

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seymour, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

Would highly recommend this hotel for the convenience to the Horse Park and nice restaurants. Very friendly staff and clean rooms. Pool was nice and heated and clean. Breakfast was very good and well taken care of. Our first time to stay in Lexington, KY, and would sure go back.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, United States
2 reviews
5 of 5 stars Reviewed July 9, 2014

First class accommodations in every way and an excellent hotel to spend a vacation. The morning and evening meals rate top restaurant quality. I consider this hotel the very best in which to stay in Lexington.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Indiana
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 8, 2014

We usually stay at Homewood when we are on vacation and this was definitely not the best Homewood we've stayed. As we waked into our room, we found someone's old underware in the drawer (one of my kids opened the drawers and found it). There was a small bunch of hair in the shower, and someone else's old towel still hanging in the bathroom : ( There was no laundry bags in the closet so I went downstairs to ask for one and they said they were out. The dishwasher detergent was already opened and half gone, but was not replaced. The breakfast wasn't anything special. The fresh fruits were gone and while I was eating there (about 20 minutes), they never replaced it. The chef lady didn't seem to be very motivated to make the breakfast or replacing empty items : (
Anyway, I know those are just small things and we still had a nice time in Lexington. May be we are spoiled by other Homewood(?) but we were definitely not impressed by this one. I would say just average. Overall, I give 3 stars just because it's still one of the "Hilton" brands and we had higher expectation.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTonyaJ, General Manager at Homewood Suites by Hilton Lexington, responded to this review, July 11, 2014
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, NC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

The Homewood Suites in Lexington, KY is a wonderful place to stay if you want a clean, spacious, relaxing spot for a trip. We have stayed here twice when visiting our son at UK. Since we spend quite a bit of time at the hotel, we prefer having the extra space over what a traditional hotel offers. The furniture and bed are very comfortable and the accommodations are always exceptionally clean. They have a wonderful full breakfast each morning. All of the hotel staff are very friendly and helpful! We'll definitely return to stay here again when we visit Lexington!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTonyaJ, General Manager at Homewood Suites by Hilton Lexington, responded to this review, July 9, 2014
Thank you for your recent review of our property. I am glad to hear you felt at home and hope you will come visit soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Lexington

Address: 249 Ruccio Way, Lexington, KY 40503
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Lexington
#25 Business Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lexington 3*
Number of rooms: 91
Official Description (provided by the hotel):
With a great location on the south side of Lexington, Kentucky, the Homewood Suites by Hilton Lexington hotel lets you make the most of your time. If you're staying for a few days or a few weeks, on business or with your family, you can call this all-suite hotel in Lexington, KY your home away from home. Enjoy a warm welcome along with easy access to great shopping and restaurants. Stay active during your trip with a visit to the hotel's fully equipped fitness center or test your skill on the putting green. Afterward, swim laps in the outdoor pool. Keep in touch and up-to-date thanks to complimentary internet access and a 24-hour business center. Your spacious suit offers you the freedom to be yourself. A separate living room with a sofa bed and a fully equipped kitchen will keep the whole family happy. Start the morning with a hot full breakfast, and come home to our evening social* offered Monday through Thursday. If you are planning a meeting or a get-together in Lexington, this hotel's meeting room is a great choice of venue. *Local and state laws apply ... more   less 
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Also Known As:
Homewood Suites By Hilton Lexington Hotel Lexington
Homewood Suites Lexington
Homewood Lexington
Hilton Lexington
Lexington Homewood Suites
Lexington Hilton

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