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“Nice staff, comfortable stay” 4 of 5 stars
Review of Homewood Suites by Hilton Lexington

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Homewood Suites by Hilton Lexington
3.0 of 5 Hotel   |   249 Ruccio Way, Lexington, KY 40503   |  
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Ranked #10 of 64 Hotels in Lexington
Vineland, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Nice staff, comfortable stay”
4 of 5 stars Reviewed May 7, 2013

We recently stayed at this property for a weekend. We checked in late on a Thursday evening, property was very quiet, a little off the main road but GPS found it without any trouble. Staff was very friendly and helpful. Parking lot was well lit for us to unload late. First impression of the hotel was very good. Upon entering our room it was on the smaller side for suites, but very clean and well kept up. The bed was comfy enough to get a good nights rest. Breakfast in the morning was a nice spread for a hotel breakfast buffet. Close to shopping which was convenient for travelers like us that forget things! I was pleasantly surprised by this property, we would stay again if ever in town in the future.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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204 reviews from our community

Traveler rating
    121
    44
    18
    17
    4
See reviews for
83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, United States
1 review
5 of 5 stars Reviewed May 4, 2013

The hotel is near banks, grocery and mall, and it is a great place to stay. It is great there it has a kitchen and two separate rooms. Extremely comfortable beds as do all Hilton properties. The free breakfast and evening meal is a real cost saver when traveling.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calhoun, Kentucky
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2013

We look forward to our stay at Lexington Homewood Suites. Everyone is very helpful and friendly. They have a nice evening meal and breakfast. We look forward to the evening cookies at the front desk. When they come out they are still warm. Excellent.

Another perk to this location is that it is next to a wonderful mall. Shopping is good.
For us the location is convenient to UK Medical

Room Tip: Any room at the Inn is excellent. We prefer the lower ones near the office.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
122 reviews 122 reviews
57 hotel reviews
Reviews in 75 cities Reviews in 75 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 26, 2013

I stayed here with my family for the NCAA basketball tournament and the hotel location was good, near shopping but not too far from downtown and Rupp Arena. The staff went out of their way to help during our stay and the suite was nicely furnished but cramped for two adults and two kids. The breakfast was adequate but not great. I'm gold with Hilton and stay in lots of their properties, and this one was good but not great.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 28, 2013

Well, where to begin? I'm a Hilton Diamond Honors Member and selected this property because it was close to a consulting assignment. That was my first mistake. My room/floor preference was ignored. The furnishings are shabby and need to be replaced. No ergonomic office chair for the room desk. No note paper and pen to jot down stuff. My room wasn't serviced. The coffeemaker lid is broken. There isn't a full-complement of kitchen utensils. Yuk! What a lousy property in need of a serious franchise review. Of course everyone was apologetic ... how 'bout running a first-class property? If your standards are low, by all means, book a room here. Did I mention the rust in the tub? First and stay in this charade.

Room Tip: No comment.
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  • Stayed February 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaTonyaJ, General Manager at Homewood Suites by Hilton Lexington, responded to this review, March 2, 2013
Thank you for your feedback of your recent stay with us. I am sorry you experienced an unacceptable level of customer service and understand that you were unhappy with the condition and cleanliness of your room. We work hard to ensure the comfort and satisfaction of our guests and apologize that we were unable to meet that expectation. I am currently working on furnishing upgrades and hope to have property upgrades completed in the near future. I hope that if you travels bring you back to the area in the future, you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 27, 2013

We had a great time. The room was spacious and clean. the kitchenette was awesome for the family. the staff was friendly and helpful. breakfast and dinner was ok. The only negative was the pull out bed that the kids slept on was not comfortable.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franklin, Tennessee
1 review
5 of 5 stars Reviewed February 4, 2013

As a traveling sales rep, I find the atmosphere is very warm and the Manager's Reception meal is always handy when I get stuck doing emails. Staff is always helpful and polite! Great rooms and great price! Always my first choice when visiting Lexington!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Lexington

Address: 249 Ruccio Way, Lexington, KY 40503
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Lexington
#7 Family Hotel in Lexington
#9 Business Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Lexington 3*
Number of rooms: 91
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Also Known As:
Homewood Suites By Hilton Lexington Hotel Lexington
Homewood Suites Lexington
Hilton Lexington
Homewood Lexington
Lexington Homewood Suites
Lexington Hilton

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