We stayed there for 4 nights last week and I felt like I was at home. Shannon greeted us when we arrived and the whole staff was very kind and courteous. The kindness started before check-in when I had called to get my stay extended. They were originally booked but when they had a cancellation, they called me to see if I still wanted to come in early. Residence Inn is one of my favorite places to stay because of the apartment style and the food, but this was outstanding because of the staff!