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“You get what you pay for” 3 of 5 stars
Review of Red Roof Inn Lexington North

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Red Roof Inn Lexington North
2.0 of 5 Hotel   |   1980 Haggard Court, Lexington, KY 40505   |  
Hotel amenities
Ranked #32 of 68 Hotels in Lexington
Amana, Iowa
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“You get what you pay for”
3 of 5 stars Reviewed March 13, 2013

We spent two nights and the first night we arrived after 1am. It was very loud until 6am due to slamming car doors, car alarms, people outside room talking/yelling. We were intially placed on the first floor by the stairs and asked to be relocated the second night to the second floor thinking it would be slightly quieter. Well it was a little better, but still very loud. This is of no complaint to the business, just the nature of a motel. On a positive note, the sheets were clean and the bed was comfortable.
I wouldn't consider the rooms 'updated', rather cheaply remodeled. It smelled like musty, old smoke, but got used to it after being in the room for awhile. Both mornings we had very little hot water, only enough for one person to take an 8 minute shower.
Good location, right off the interstate. Not within walking distance to many restaurants, but only 5-15 minutes away from good food options.
Both desk clerks were nice. No hair dryer so bring one with you.
I'm returning to Lexington in a couple months and will not be staying here. I'll just spend a little bit more money and get a quieter hotel.

Room Tip: A room on the second floor on the very end, it might help out with the noise level.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review, March 16, 2013
Please accept my apologies for the disturbance during your stay. Unfortunately we did recently experience an issue with the boiler system, please know that we were made aware of the problem and it has been corrected. Thank you for the valuable feedback, as we strive to keep improving. I hope you will reconsider staying with us in the future.
Sincerely,
Wendy Sparks
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122 reviews from our community

Traveler rating
    44
    32
    21
    15
    10
See reviews for
23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Lowell, Arkansas
Top Contributor
67 reviews 67 reviews
6 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 4, 2013 via mobile

We arrived late and the night clerk was more interested in the Tonight Show than checking me in. Despite that, we arrived at a clean, nicely redecorated room which we found very comfortable, especially for the price. We've spent several nights at this hotel during recent years and watched constant improvements through remodeling. This is a competitive facility which makes our doggie and his masters feel welcome. Good job, Red Roof. Just get a new night clerk and all will be well.

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review, March 10, 2013
Thank you for taking the time to share your experience. We are so glad you enjoyed the remodeled rooms. We hope you will consider us again when you travel through Lexington.
Sincerely,
Wendy Sparks
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Saint Louis, Missouri
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 3, 2013

Reserved room online and called the hotel directly. Kevin was very helpful in helping me resolve an issue through Expedia. I'm in sales and I appreciate that extra effort and it does not go unnoticed by most. Upon arrival, the team at the front desk were friendly and welcoming. A real first class team so I was liking my stay. Then, found out I was in a superior king which was terrifically priced room I'll stay here next time I'm in town....no need to look further.

Room Tip: no ice maker on 3rd floor
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 15, 2013

Room was rundown, faucet could not be reached from tub? This motel charges very same price as motel/hotel with more things in room? No cof. pot.-no microwave-etc? No CLOCK? my clerk was a bit odd, also...did not seem to know area? Also it was about 45 degrees, so put on heater during night..and after blowing hot air--blew COLD air?? reported to staff in AM..fee for safe was charged and you must request a refund? Bed was comfortable and NO charge for dog, but would NOT stay here again.

Room Tip: NO breakfast...NO coffee in room, must walk to front desk...AND needs renovation?
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review, February 20, 2013
Thank you for taking the time to review our inn and bring to our attention the problem with the heating unit. Please know our maintenance staff has corrected the problem with the heater as well as the alarm clock. All of our rooms were recently remodeled and feature new mattresses and flat screen TV’s. If you are ever in the area again, we do offer a superior king room that has in room coffee and a micro fridge.
Sincerely,
Wendy Sparks
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Toronto, Canada
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2013

On our way down to Atlanta, GA, from Toronto we stopped for a night at this hotel. Everything was cozy in our room except the wall lamp was missing a bulb so it was kind of dark in our room. Two sets of towels were given even though we booked through Hotwire indicating 2 adults and one child, but the front desk gave us another set right away when asked. Very close to the highway so it did not take long for us to find the hotel and the next day get back on the highway to continue our journey. No breakfast inclided but they have coffee and tea all day at the front desk.

Room Tip: Get a room on the second floor for sure, because even on the second floor we heard car noises when t...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review, February 8, 2013
Thank you for staying with us on your way to Atlanta. I’m sorry for the inconvenience of the light bulb, but glad you found the room to be cozy. We hope you will stay with us again in the future.
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Lawrenceburg, in
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 8, 2013

This red roof has have the corporate remodel - flat panel TV, new bed and linens, the works. Its a good value for an overnight stay in LEX. The rooms have safes in them. There is a $1.50 fee to use the safe, I knew this checking in, what I did't know... they automatically add the 1.50 to you bill, even if you pay cash at check-in. If you dont use the safe you must request a credit at the front desk upon check-out. Unfornunatly, I got a BIG attitude from front desk clerk when I asked for this credit. Kinda soured my stay.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review, January 11, 2013
We are so glad to hear you enjoyed the new rooms. I want to apologize for the front desk clerk; we will certainly use your comments as a training opportunity to prevent future occurrences. I hope you will stay with us again if your travels bring you back to Lexington.
Sincerely,
Wendy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 5, 2013 via mobile

The clerk who checked us in was rather strange. When we attempted to make jokes and ask questions about Lexington, he either gave us short responses or ignored us.

The room was rundown. There was no coffee maker or hair dryer in the room. The bathroom light didn't work, so I didn't even end up taking a shower.

Overall, it was an okay place to sleep for a few hours on a road trip, but slightly seedy and unattractive as a whole. If you're looking to stay in Lexington, I suggest seeking out a different hotel.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRI44, General Manager at Red Roof Inn Lexington North, responded to this review, January 7, 2013
Thank you for taking the time to let us know about your stay. Guest feedback is extremely important to us. Please accept my sincerest apologies for the property not meeting your expectations. Your comments will help us to improve in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Red Roof Inn Lexington North

Address: 1980 Haggard Court, Lexington, KY 40505
Location: United States > Kentucky > Lexington
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#6 Best Value Hotel in Lexington
#24 Business Hotel in Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Lexington North 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Lexington North Hotel Lexington
Lexington Red Roof Inn

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