My husband and I had made reservations at this hotel for a smoking room with two double bed. Upon arrival we learned that we were on the second floor and there were no elevators. Due to medical issues neither of us could climb stairs. There were no other rooms that we could be changed to so Samantha who was on the front desk graciously cancelled our reservations without any charge to us.
We weren't able to stay so we can't comment on the room but the service that is provided is as important to me as the room.
Thanks for the kindness and wonderful job you did Samantha!
- Also Known As:
- Microtel Inn Lexington Hotel
- Microtel Inn Lexington Hotel Lexington
- Microtel Lexington
- Lexington Microtel
- Microtel Hotel Lexington
- Official Description (provided by the hotel):
- We have renovated rooms with new carpet, the new Dreamwell Bedding. Our rooms are all equipped with flat screen televisions. We are blessed to have a wonderful staff with excellent customer service skills. Our hot breakfast includes biscuits and gravy, sausage, hard boiled eggs, danish, bagels, donuts, muffins, hot and cold cereal and fruit. ... more less
- Reservation Options:
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