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“MOLD?” 3 of 5 stars
Review of Microtel Inn by Wyndham Lexington

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Microtel Inn by Wyndham Lexington
2.0 of 5 Hotel   |   2240 Buena Vista, Lexington, KY 40505   |  
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Ranked #28 of 66 Hotels in Lexington
EAST PEORIA
1 review
“MOLD?”
3 of 5 stars Reviewed September 24, 2012

Stayed in room where carpet had apparently recently been cleaned..Room smelled musty and like mold was growing. Too tired to report that night (front desk had been a hassle also) so slept and reported next morning

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kinnari1022, Owner at Microtel Inn by Wyndham Lexington, responded to this review, October 24, 2012
Thank you so much for your comments. We appreciate you taking the time to comment on your stay at our hotel. Our goal is to make your stay at our hotel as comfortable as possible. I apolgize that your room was not clean, as it should have been. We are making every effort to make sure that no rooms are left unclean. We can only improve our hotel with the help our guest letting us know what we are doing right and what we are doing wrong. Your comments make it possible for us to continually improve our hotel.

Thank you again for your business and I hope that in the future, should you travel through Lexington, that you would give us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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678 reviews from our community

Traveler rating
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    79
    48
See reviews for
197
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
LAINGSBURG
1 review
2 of 5 stars Reviewed September 24, 2012

After trying to get warm water, we called front desk no answer at 6:30, we took cold shower and when we went down for breakfast we told person in charge, he called owner and all he could off was to use another room for shower. We were traveling and driving 800 miles didn't need to stop and shower. We call Microtel and said they would here from us by Monday. We it's now Monday and no response. Also when I asked for a coptyof my bill told they would be one under my door. Never got

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kinnari1022, Owner at Microtel Inn by Wyndham Lexington, responded to this review, October 24, 2012
Thank you so much for your comments. We appreciate you taking the time to comment on your stay at our hotel. Our goal is to make your stay at our hotel as comfortable as possible. I encourage all of our employees to make sure that we treat all of our guests like we would want to be treated. We can only improve our hotel with the help our guest letting us know what we are doing right and what we are doing wrong. Your comments make it possible for us to continually improve our hotel.

Thank you again for your business and I hope that in the future, should you travel through Lexington, that you would give us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FOND DU LAC
1 review
5 of 5 stars Reviewed September 23, 2012

Very friendly helpful receptionist room clean efficient. Hot. Biscuits n gravy sausage. What more do, you want made me look for and found one to stay in tonight.got lucky and found one at the exit I took after my bike started misfiring.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kinnari1022, Owner at Microtel Inn by Wyndham Lexington, responded to this review, October 24, 2012
Thank you so much for your comments. We appreciate you taking the time to comment on your stay at our hotel. Our goal is to make your stay at our hotel as comfortable as possible. Your comments make it possible for us to continually improve our hotel.

Thank you again for your business and the next time you are headed our way, please make our hotel your home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SAINT PAUL
1 review
2 of 5 stars Reviewed September 23, 2012

The room was very affordable, and that is the only reason why we stayed. Upon entering the room we were bombarded with a poor odor. It was very stale and very unpleasant. The fan was noisy and only appeared to make the odor worse. Everything felt dirty and dingy, the remote, the chair, the carpet! Ugh, it was awful. We arrived late and left early, there was no way we would have stayed in that room a moment longer. The staff at the front desk were extremely friendly and knowledgeable, and deserve awards for working in such a filthy place.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kinnari1022, Owner at Microtel Inn by Wyndham Lexington, responded to this review, October 31, 2012
Thank you so much for your comments. We apologize for any inconvenience that you may have experienced. We are striving very hard to make sure that all of our rooms are cleans and that you are comfortable during your stay. If we should be lucky enough to have you stay with us again, if for any reason you are not happy, please don't hesitate to let us know as soon as possible so that we can correct the situation. We can only improve our hotel with the help of our guest letting us know what we are doing right and what we are doing wrong. Your comments make it possible for us to continually improve our hotel.

Thank you again for your business and the next time you are headed our way, please make our hotel your home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FORT MILL
1 review
4 of 5 stars Reviewed September 22, 2012

Motel clean, only thing we didn't like was the strong odor of cleaning material when we entered the lobby

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kinnari1022, Owner at Microtel Inn by Wyndham Lexington, responded to this review, October 24, 2012
Thank you so much for your comments. We appreciate you taking the time to comment on your stay at our hotel. Our goal is to make your stay at our hotel as comfortable as possible. We can only improve our hotel with the help our guest letting us know what we are doing right and what we are doing wrong. Your comments make it possible for us to continually improve our hotel.

Thank you again for your business and the next time you are headed our way, please make our hotel your home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
3 of 5 stars Reviewed September 20, 2012

The room was simple and adequate but the hotel appears to be ready for an update...little tired looking.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kinnari1022, Owner at Microtel Inn by Wyndham Lexington, responded to this review, October 31, 2012
Thank you so much for your comments. We appreciate you taking the time to comment on your stay at our hotel. Our goal is to make your stay as comfortable as possible. We can only improve our hotel with the help of our guest letting us know what we are doing right and what we are doing wrong. Your comments make it possible for us to continually improve our hotel.

Thank you again for your business and the next time you are headed our way, please make our hotel your home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buckhorn
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 18, 2012

It was good for the money. Our room smelled heavily of Cigarette smoke. It even bothered my husband, who is a smoker. The walls were thin, so it was kinda noisy. The entrance door wouldn't open with our roomkey as it was supposed to.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kinnari1022, Owner at Microtel Inn by Wyndham Lexington, responded to this review, October 24, 2012
Thank you so much for your comments. We appreciate you taking the time to comment on your stay at our hotel. Our goal is to make your stay at our hotel as comfortable as possible. I apolgize that your room was not clean, as it should have been. We are making every effort to make sure that no rooms are left unclean. We can only improve our hotel with the help our guest letting us know what we are doing right and what we are doing wrong. Your comments make it possible for us to continually improve our hotel.

Thank you again for your business and I hope that in the future, should you travel through Lexington, that you would give us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn by Wyndham Lexington

Address: 2240 Buena Vista, Lexington, KY 40505
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Lexington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn by Wyndham Lexington 2*
Number of rooms: 99
Official Description (provided by the hotel):
We have renovated rooms with new carpet, the new Dreamwell Bedding. Our rooms are all equipped with flat screen televisions. We are blessed to have a wonderful staff with excellent customer service skills. Our hot breakfast includes biscuits and gravy, sausage, hard boiled eggs, danish, bagels, donuts, muffins, hot and cold cereal and fruit. ... more   less 
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Also Known As:
Microtel Inn Lexington Hotel Lexington
Microtel Lexington
Lexington Microtel
Microtel Hotel Lexington

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