We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome Customer Services” 4 of 5 stars
Review of Hilton Garden Inn Lexington

Save Saved
You added Hilton Garden Inn Lexington to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Lexington
3.0 of 5 Hotel   |   1973 Plaudit Place, Lexington, KY 40509   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Ranked #26 of 65 hotels in Lexington
Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Awesome Customer Services”
4 of 5 stars Reviewed April 30, 2013

The staff at this HGI property should be spread around the country to provide customer service lessons to other Hilton properties. They were friendly, accommodating and everything you want a staff to be when you are on the road.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

182 people have reviewed this hotel

Traveler rating
    80
    42
    33
    20
    7
See reviews for
48
39
18
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Herndon, Virginia
Top Contributor
402 reviews 402 reviews
54 hotel reviews
Reviews in 132 cities Reviews in 132 cities
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed April 30, 2013

This is a small HGI. The front desk clerks were friendly as in all the HGIs I've stayed in. Our king room was a standard HGI room with desk, chair and ottoman, mini-frig, coffee maker, and microwave. I'm sure they go through and do maintenance, but the hallway carpets were in bad need of cleaning. It was a pleasant and quiet stay. Love the cookies in the lobby.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sacramento, United States
1 review
3 of 5 stars Reviewed April 30, 2013

My floor had a heavy smokey smell. The gym did not have towels in the morning. The room needed a make over. The bathroom door was very scratched up. Overall hotel is not bad. The mattress was great=slept like a baby. The breakfast was great. The staff was very friendly.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheeling, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed April 25, 2013

Room doors closed very loudly which is not very pleasant at 7:00 am. Doors need a closer or damper to prevent this noise coming from many people leaving or going to breakfast in the early morning. Loud swimmers in pool at 10:45 pm. Pool was supposed to be closed at 10:00.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goodrich, United States
1 review
5 of 5 stars Reviewed April 23, 2013

Very friendly staff, Quick check in and check out, clean rooms, walking distance to restaurants and pubs, and a good breakfast. Easy access to the expressways, but far enough away from them as not to hear the traffic.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Des Moines, Iowa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 22, 2013

The front desk staff was nice and provided details on the hotel. Employee assured us that the hotel was in a safe area. It's close to a lot of restaurants and right next to the interstate which very convenient for us to make a quick stop to get something to eat and to get a good night rest. Even though the hotel was next to the interstate you could not hear the noise or cars.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Norman, NC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2013

For the most part clean and friendly. Excellent breakfast. pool needs some work but not bad. Kids enjoy staying here. We usually do a quick overnight on the way to and from WI from the Carolina's. This is in a great location situated next to a huge selection of resturants, pharmacies, and shopping malls. It is a beatuful area. We have stayed many times.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hilton Garden Inn Lexington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Lexington

Address: 1973 Plaudit Place, Lexington, KY 40509
Phone Number:
Location: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lexington 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Hilton Hotels, Tingo, Travelocity, Priceline, Expedia, Agoda, BookingOdigeoWL and Venere so you can book your Hilton Garden Inn Lexington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Lexington Hotel Lexington
Lexington Hilton Garden Inn
Hilton Lexington

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Lexington, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.